Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Refrigeration Services in Rugby
Altiga is a family-owned and operated business with over 75 years of expertise in refrigeration and air conditioning. Established in 1947 and rebranded in 1998, we have grown from a single refrigeration engineer to a comprehensive service provider for domestic, commercial, and industrial clients across the UK. Our reputation is built on unrivalled customer service, technical proficiency, and a commitment to sustainability. We offer 24/7 breakdown services, statutory compliance inspections (including TM44 and F-Gas), and planned maintenance contracts tailored to client needs.With a team of fully qualified engineers, including NEBOSH and F-Gas certified professionals, we ensure legal compliance, energy efficiency, and operational excellence. Our approach combines personal service with industry-leading expertise, having served sectors ranging from retail and hospitality to healthcare and manufacturing. As a female-owned business, we prioritise transparency, ethical practices, and community-driven values, ensuring long-term reliability for our clients.
Services
Domestic Air Conditioning
Commercial Refrigeration
TM44 Inspections
Industrial Refrigeration
24/7 Breakdown Services
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of experience in refrigeration and air conditioning.
- Our team provides 24/7 breakdown services with rapid response times.
- We maintain NEBOSH and F-Gas qualified engineers for compliance expertise.
- Our family-run approach ensures genuine, personable service delivery.
- We specialise in sustainable energy solutions and statutory compliance.
Services
Domestic Air Conditioning
We install energy-efficient air conditioning systems for domestic properties, qualifying for 0% VAT until 2027. Our solutions include tailored advice, free first-year servicing, and up to a 10-year warranty. Clients benefit from improved comfort, reduced energy costs, and compliance with statutory requirements through expert maintenance and servicing options.
Commercial Refrigeration
Our commercial refrigeration services cater to retail, hospitality, and industrial sectors. We supply, install, and service systems like walk-in cold rooms and display cases, ensuring compliance with food safety regulations. Clients receive 24/7 breakdown support, planned maintenance, and energy-efficient solutions to protect product integrity and operational efficiency.
TM44 Inspections
Altiga conducts TM44 inspections for commercial air conditioning systems over 12kW, as mandated by UK law. Our assessments evaluate system efficiency, provide sizing recommendations, and identify improvements. Clients receive detailed reports to ensure compliance, avoid penalties, and enhance system performance while meeting legal obligations.
24/7 Breakdown Services
We offer round-the-clock emergency repair services for refrigeration and air conditioning failures. Our engineers respond rapidly to minimise downtime, covering domestic and commercial systems. Clients benefit from guaranteed legal compliance, reduced operational risks, and peace of mind knowing critical systems are maintained by qualified professionals.
Industrial Refrigeration
Altiga supplies and services industrial refrigeration equipment, including compressors and condensers, for sectors like manufacturing and pharmaceuticals. We provide customised installations, retrofits, and maintenance to ensure reliability, efficiency, and compliance with health and safety standards, supporting uninterrupted industrial operations.
People
Susan Niner
Managing Director
With over 20 years at Altiga, Susan Niner acquired the company in 2017. She holds F-Gas and NEBOSH qualifications, ensuring technical and safety excellence. Her leadership combines hands-on engineering expertise with strategic business management.
April Burrows
Office Manager
April Burrows manages the service department and HR, leveraging her expertise to ensure operational efficiency. Her role is pivotal in maintaining client relationships and supporting Altigas commitment to personable, high-quality service.
Questions
What is a TM44 inspection, and why do I need one?
A TM44 inspection is a legal requirement for commercial air conditioning systems over 12kW. It ensures energy efficiency compliance and avoids penalties. ALTIGA provides certified assessments and actionable improvement reports.
Do you offer 24/7 emergency repair services?
Yes, ALTIGA provides 24/7 breakdown services with rapid response times. Our engineers are available nationwide to restore critical refrigeration and air conditioning systems promptly.
Are domestic air conditioning installations VAT-exempt?
Yes, domestic installations qualify for 0% VAT until 31 March 2027. This makes our energy-saving solutions more affordable while improving home comfort and efficiency.
How can I benefit from planned maintenance contracts?
Maintenance contracts ensure system longevity, reduce breakdown risks, and guarantee compliance. Clients receive discounted call-out rates, detailed inspection reports, and priority response times.
What sectors do you serve?
We support domestic households, commercial businesses (retail, hospitality, offices), and industrial clients (manufacturing, pharmaceuticals). Our services are tailored to meet diverse cooling and refrigeration needs across the UK.
How experienced is your team?
Our engineers hold F-Gas and NEBOSH certifications, with over 75 years of collective industry experience. ALTIGA’s leadership includes 20+ year veterans in technical and managerial roles.
