Business Details
16 Years
experience
Trusted Supplier of Doors, Flooring & Staircases
Founded in 2010, Doors & Floors Direct has grown organically as a family-run business dedicated to supplying premium doors, flooring, and staircases across the UK. With two showrooms in Blaydon and Benton, we combine exceptional customer service with a local family feel. Our team offers expert product advice, free samples, and aftercare support, while maintaining strong supplier relationships to ensure top-tier quality and competitive pricing.Over 13 years, we've expanded our reach while retaining commitment to personalized service, extensive product choice, and hassle-free delivery. Our trusted network of experienced fitters guarantees professional installation, and we provide free product sourcing for items not in stock. Recognized for excellence through 107 Google reviews, we maintain transparency in pricing, operations, and client communication.
Services
Doors
Flooring
Staircases
Accessories
Hardware
Details
- Year established: 2010
Highlights and features
- We are family-run with 13 years of dedicated service since 2010
- Our free product sourcing service finds any unavailable item
- We provide access to trusted, experienced installation professionals
- We offer extensive showroom displays with no-pressure consultations
- We maintain a local family feel while serving nationwide
What people say
Spot on service
Great value
Beautiful flooring
Professional workmanship
Best customer service
Services
Doors
We offer an extensive range of interior and exterior doors from reputable suppliers like LPD, XL Joinery, and JB Kind. Our doors combine functionality and style, available in various designs including modern, traditional, and custom options. Customers receive expert guidance on the best door choices for their specific requirements and aesthetic preferences.
Flooring
Our flooring solutions encompass laminate, engineered oak, vinyl, and solid wood options from trusted brands like Quickstep and Nature's Own. We provide detailed material explanations, allowing customers to make informed decisions about durability and aesthetics while ensuring proper installation by recommended professionals.
Staircases
We supply premium staircases featuring contemporary and classic designs with customizable materials like oak and iron. Products include glass panels, grooved handrails, and matching accessories. Our team assists in selecting cost-effective yet elegant solutions that enhance property value and living spaces.
Accessories
We provide complementary products including hardware, door oils (Osmo, Treatex), and cleaning supplies. These essential accessories ensure proper maintenance while maintaining aesthetic continuity with our main product lines. All items are sourced from reliable suppliers and available for immediate purchase.
Fitting Services
We recommend experienced local fitters with specialized skills in various installation techniques. Our network includes certified professionals in herringbone patterns, LVT, engineered oak, and traditional flooring methods. Many have decades of experience and offer sanding, sealing, and repair services for long-term maintenance.
People
Jordan Maddison
Qualified Joiner
Certified joiner since 2014 with Level 1-3 qualifications. Operates JDLM Joinery since 2015, specializing in herringbone installations and expert flooring projects across the North East.
Sean Stoker
Master Installer
Professional joiner since 1982 with extensive commercial and domestic experience. Operates SWS Hardwood Flooring with son Sam, providing premium installation and restoration services for residential and institutional clients.
Sam Stoker
Certified Fitter
Qualified flooring specialist since 2020 with Quickstep Master Installer certifications. Specializes in herringbone, laminate, and engineered oak installations while maintaining family business reputation for quality.
Joni Swift
Master Joiner
Accomplished joiner with 16+ years experience. Hosted trade training courses, appeared on 60 Minute Makeover, and specializes in comprehensive joinery solutions including flooring, doors, and custom staircase installations.
Paul Sterling
Certified Installer
Qualified joiner since 1991 with City & Guilds certifications. Specializes in wood flooring and complete joinery packages, providing professional installations with attention to detail since establishing Sterling Joinery.
Questions
What delivery options do you offer?
We provide product delivery services to ensure convenient access to purchased materials. Delivery arrangements are made at the time of purchase based on customer location and requirements.
Can you help if I can't find what I need?
Yes, we offer free product sourcing services. Our team will locate desired items not currently in stock from our supplier network to meet specific project requirements.
What are your Christmas opening times?
Our showrooms close for Christmas holidays on December 21st at 12:00 PM and reopen on January 3rd at 8:30 AM annually.
Do you provide after-sales support?
We offer aftercare support including maintenance advice. Our recommended fitters also provide sanding, sealing, and repair services for installed flooring products.
Reviews (7)
Gillian Bell
Jun 29, 2024
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Couldnt be happier with the work of Sean and Sam whose just laid our beautiful flooring from Doors and Floors! Brilliant craftsmanship and lovely people. Looking forward to getting new black doors from them too. Would highly recommend.
Hayley Ridley
May 16, 2024
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Norman at Benton floors and doors was excellent at helping with my many queries about glass fire doors, fixtures and fittings and other solid wood doors. Very approachable, always happy to help and find a solution! Really happy with my products and highly recommend their customer service!
Val Graham
Feb 23, 2024
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Thank you so much for your service in store particularly to Scott he was most helpful. The fitters he recommended were second to none. Jonny and Lee were fantastic so tidy and quick. My floor is amazing love it. Thank you all
Helen Shield
Feb 18, 2024
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Just had vinyl laminate flooring fitted in kitchen. Really impressed with the quality and helpful assistance from Blaydon staff. Paul the fitter did a great job. Very happy overall and would definitely recommend to others. Thanks
Alisha Tannahill
Jan 19, 2024
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Best customer service ever. Drove around the last 2 weeks looking for laminate flooring and I went with Doors & Floors Direct as they were the most helpful.
Neil was amazing help, he was super polite and made sure I get the best deal within my budget. He even helped deliver 16 packs of laminate to my office door upstairs.
Couldnt be happier with the service. Will definitely use again in the future.
Neil was amazing help, he was super polite and made sure I get the best deal within my budget. He even helped deliver 16 packs of laminate to my office door upstairs.
Couldnt be happier with the service. Will definitely use again in the future.
Philip Bensley
Dec 11, 2023
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Bought x3 doors and hinges from the team here great service and advice was much appreciated the doors look fab and the onsite team are great
Barry Oliver
Nov 24, 2023
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A big thank you to the doors and floors team for supplying quality materials for my house referb. Norman really looked after us in helping us choose everything, providing advice on the wide range of flooring,doors,handles etc. A special thanks to the Joiners Paul and Tom for their expertise and non stop hard work in fitting everything perfectly. Will definitely use again and would wholeheartedly recommend them.
