A.C Wilgar

Business Details

41 Years

experience

Emergency

services

Your Trusted Plumbing & Heating Experts in Kent

Established in 1985, A.C Wilgar has built a reputation as a trusted provider of plumbing and heating services across Kent and South London. Our team of dedicated engineers, all directly employed rather than subcontracted, ensures the highest standards of service delivery and aftercare. We operate under stringent quality control policies, including annual independent audits, to maintain our commitment to excellence. Our services span boiler installations, emergency repairs, and comprehensive homecare plans, all delivered with a focus on customer satisfaction. With branches in Orpington and Beckenham, we combine local expertise with decades of industry experience.

Our engineers undergo rigorous training, including post-installation quality checks conducted by our founder, ensuring every job meets our exacting standards. We pride ourselves on transparency, with no hidden costs or financial incentives for rushed work. Our 24/7 emergency service guarantees rapid response times, while our financing options make essential upgrades accessible. Recognised by major boiler manufacturers as an expert installer, we maintain manufacturer warranties through annual servicing. Customer testimonials consistently highlight our reliability, professionalism, and the peace of mind we provide to homeowners.

Services

Boiler Servicing New Boilers Emergency Repairs Homecare Plans Powerflushing

Details

Year established: 1985

Highlights and features

We employ our own engineers with no subcontractors
Annual independent quality control audits ensure standards
24/7 emergency service with rapid response times
Transparent pricing with no hidden costs
Recognised expert installer for major boiler brands

What people say

Excellent service Prompt emergency response Professional engineers Transparent pricing Quality installations

Website

Update Listing

Services

Boiler Servicing

Regular boiler servicing maintains efficiency and safety while preserving manufacturer warranties. Our engineers perform comprehensive checks including gas pressure, flue emissions, and component integrity. Customers benefit from extended boiler lifespan and reduced breakdown risks through preventative care.

New Boilers

We supply and install leading brand boilers with financing options available. Our installations include system compatibility checks and energy efficiency assessments. Customers receive tailored recommendations based on property size and heating requirements.

Emergency Repairs

24/7 emergency response for heating failures and plumbing emergencies. Our engineers carry extensive spare parts for immediate repairs. Service covers boiler faults, pipe bursts, and radiator issues across residential properties.

Homecare Plans

Monthly cover includes annual boiler service, unlimited repairs, and priority emergency response. Plans feature no excess charges and comprehensive parts/labor coverage. Customers receive regular system health checks to prevent unexpected failures.

Powerflushing

This service removes sludge and scale from central heating systems using high-velocity water flow. It improves boiler efficiency and radiator performance while preventing future blockages. Recommended during system upgrades or when cold spots appear.

People

Billy Wilgar

Founder & CEO

Established A.C Wilgar in 1985 and remains actively involved in quality control and installations. His hands-on approach ensures company standards are maintained across all operations.

Gary Wright

Technical Supervisor

Senior engineer with extensive industry experience, managing emergency call-outs and mentoring junior staff. Recognised as a key technical authority within the organisation.

Lisa Hopper

HR & Office Manager

Overseeing staff welfare and office operations for 20+ years, ensuring team readiness and efficient administrative support for field operations.

Andrew Cox

Installation Supervisor

Trained since 16, with international experience in Canada. Now leads installation teams, applying advanced technical skills and quality assurance practices.

Paul Conneely

Senior Heating Supervisor

23-year veteran known as 'The Oracle' for problem-solving expertise. Provides technical leadership and maintains high service standards across complex installations.

Questions

Do you offer 24/7 emergency services?

Yes, our emergency team operates 24 hours a day, seven days a week for urgent heating and plumbing issues.

What areas do you cover?

We serve Kent and South London, including Orpington, Beckenham, and surrounding districts.

Are financing options available?

Yes, we offer 0% interest financing over 12 months for new boiler installations.

How qualified are your engineers?

All engineers are directly employed, Gas Safe registered, and undergo regular training with manufacturer certifications.

What's included in homecare plans?

Plans include annual boiler service, unlimited repairs, priority emergency response, and full parts/labor coverage with no excess fees.

Can I book online?

Yes, use our online booking system for appointments or the quote wizard to get instant service estimates.

Reviews (8)

Write a Review

Reza Razmi

Nov 04, 2021 Report

I had a bit of issue with water temperature and called them. They booked a appointment and a gentleman came in and said boiler plate needs cleaning etc and he changed me 195. I left home after work 6pm and find out whole my kitchen and leaving room is full of water. The house had power cut and I was lucky it didnt caused fire. I had a 900 iRobot cleaner which was damaged as well as flooring, rugs.

I called the emergency line and they said no point for us to come if you stopped the water and call the office tomorrow. Called them couple times day after and surprisingly they are saying we cant guarantee how long a boiler can work and were not responsible. Pls see the attached photos. Unfortunately I cant upload videos here.

Gerard Delrez

Oct 17, 2021 Report

Brilliant company from start to finish, and it was potentially an awkward project. No fuss, no hassles, no 'sucking in of teeth' but polite, on time and knowledgeable = can't fault them.

Victoria Fisher

Jun 16, 2021 Report

Very old shower broke down and I thought it was beyond repair but A C Wilgar managed to locate and order replacement parts and its as good as new!! Saved the need for a costly replacement. Polite and professional throughout. As a landlord its vital that I have a trustworthy business I can rely on when things go wrong, which is why I have Diamond cover with A C Wilgar and have done for a number of years. I wouldnt go anywhere else!!

Katie Nannestad

May 06, 2021 Report

We have been using Wilgar for many years, and have no hesitation in recommending them. They are genuine, reliable, professional and reasonably priced. A big thumbs up from us.

Barry Fitzgerald

Feb 15, 2021 Report

Really good and professional service.

Arrived on time and had the issue fixed within the hour. The quality of the work and communication from the company office was excellent. The engineer was extremely Competent, courteous and left absolutely zero mess up on completion of the job. Highly recommended.

Imogene Edwards

Aug 27, 2020 Report

Had a lovely boiler service yesterday. Lee who attended was really helpful and informative. I was able to ask him a few questions about the boiler and system and he took the time to explain things to me which I really appreciated. First time using A.C Wilgar and it wont be my last. Will use them again in future and would highly recommend them. Thank you!

Emma Holden

Dec 15, 2019 Report

We had had temperamental heating and hot water for the last 6 months which finally stopped working. Paul managed to locate the problem, work out the solution and showed great dedication in getting everything up and running properly. We are extremely grateful and would highly recommend both him and the company. Thank you.

Nick Vallance

Jun 12, 2019 Report

Great company, Im an ex engineer and wouldnt trust anyone else locally to look after my mums hearing.