Business Details
37 Years
experience
Emergency
services
Your Trusted Security Partner in Godalming, Surrey
Established in 1989, Absolute Security has dedicated over three decades to safeguarding homes, workplaces, and public spaces across the South East. Our expertise in security and fire prevention solutions is built on a foundation of continuous innovation and a commitment to client satisfaction. Holding gold-level accreditation from the National Security Inspectorate and certifications including ISO9001, we combine advanced technology with personalized service to deliver tailored protection strategies.Our team of experts collaborates closely with clients to identify vulnerabilities and implement robust systems, from CCTV and access control to remote monitoring. With 30+ years of experience and accreditations from industry-leading bodies, we ensure reliability, compliance, and peace of mind for all customers, supported by 24/7 emergency response capabilities.
Services
Intruder Alarms
CCTV Systems
Access Control
Fire Prevention
Automatic Gates
Details
- Year established: 1989
Highlights and features
- 30+ years of experience in security and fire protection solutions
- 24/7 technical support and emergency response services
- Gold-level accreditation from the National Security Inspectorate
- ISO9001-certified quality management systems
- Tailored solutions for residential, commercial, and public sectors
Associations and certifications
- National Security Inspectorate
- British Security Industry Association (BSIA)
- BAFE
- ISO9001
- Safe Contractor
What people say
Very professional and helpful
Outstanding company
Excellent customer experience
Seamless installation
Reliable and friendly staff
Services
Intruder Alarms
Our intruder alarm systems provide advanced threat detection for residential and commercial properties. Using wireless sensors, remote monitoring, and smart integration, we ensure rapid alerts and response. Installation includes tailored risk assessments and compliance with Grade A standards, offering 24/7 protection backed by a 96.5% first-time fix rate for fault call-outs.
CCTV Systems
We install high-resolution CCTV systems with cloud-managed infrastructure for real-time monitoring and evidence retention. Solutions range from domestic setups to commercial networks with facial recognition and motion tracking. Systems integrate with mobile apps for remote access, meeting requirements for insurance compliance and Surrey Fire Service regulations.
Access Control
Custom access control systems manage entry points using biometric scanners, RFID cards, or PIN codes. Designed for hospitals, offices, and public spaces, our solutions include visitor management, audit trails, and lockdown protocols. Systems integrate with existing security infrastructure to enhance protection for staff and assets.
Fire Prevention
BSI-certified fire detection systems include smoke detectors, heat sensors, and emergency lighting. Compliance with BAFE standards ensures eligibility for Surrey Fire Service response protocols requiring dual detector signals. Installations include maintenance contracts and upgrades to Grade A systems for residential and commercial properties.
Automatic Gates
Secure automated gate solutions for driveways and commercial premises, featuring remote control, keypad entry, and vehicle detection. Systems include safety sensors and fail-safe mechanisms, with options for integration into broader security networks. Servicing ensures long-term reliability and compliance with safety regulations.
People
Ann-Marie MacDonald
Sales Secretary
Ann-Marie serves as the primary customer contact, ensuring clear communication and satisfaction for residential and business clients. Her role includes coordinating installations and support, reflecting her commitment to personalized service.
Sandy Busek
Director
Sandy oversees operations as a director, maintaining the company's independence and focus on quality solutions. With 30+ years of industry experience, she ensures adherence to technical and customer service standards.
James Lewis
Director
James co-leads the company, emphasizing innovation in security technology and client partnerships. His expertise guides strategic development while maintaining hands-on involvement in key projects and customer relationships.
Questions
What services does Absolute Fire & Security offer?
We provide intruder alarms, CCTV, access control, fire detection systems, and automatic gates for residential and commercial clients.
Are your systems monitored 24/7?
Yes, our remote cloud-managed systems offer full 24/7 monitoring and emergency response services.
Do you service areas outside Surrey?
While based in Surrey, we serve all South East England locations with reliable support and installations.
What accreditations do you hold?
We maintain ISO9001 certification and accreditations from NSI Gold, BSIA, BAFE, and Safe Contractor schemes.
Can I upgrade existing security systems?
Yes, we specialize in system enhancements including smart monitoring integration and compliance upgrades.
Is there emergency support for urgent issues?
Our 24-hour emergency service provides rapid response, with 96.5% of faults resolved on first visit.
Reviews (3)
Michelle Daniels
Jan 30, 2017
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We were really impressed by the response time of the Absolute Security team when our alarm system unexpectedly developed a fault. The team were.
Michelle Daniels
Jan 30, 2017
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We were really impressed by the response time of the Absolute Security team when our alarm system unexpectedly developed a fault. The team were thoroughly professional and dealt with the matter quickly and with a genuine interest to help.
Charli North
Nov 11, 2015
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Very disappointed in their lack of customer service. Unless you are a contract customer, which I was not but had enquired about becoming, they don't really give a stuff (their director, Andy, even pretty much said as much). I have now used another company instead and am taking up a maintenance contract with them!
