Business Details
Emergency
services
East Anglias Trusted Security Systems Partner
First Connect has built a strong reputation over decades of delivering expert fire and security system solutions across East Anglia. As an SSAIB-accredited provider, we combine technical excellence with practical problem-solving to protect commercial and domestic properties through tailored intruder alarms, CCTV systems, fire alarms, and access control solutions. Our team of qualified engineers brings deep industry knowledge to every project, ensuring compliance with British Standards while prioritising client needs.With a regional focus and 3,000+ satisfied customers, we maintain a balance between operational scale and personal service. Backed by partnerships with leading equipment manufacturers, we offer comprehensive maintenance contracts and emergency response capabilities that demonstrate our commitment to client safety. This approach has earned trust from organisations ranging from Jarrolds of Norwich to specialist charities, reflecting our ability to meet complex security requirements through innovation and integrity.
Services
CCTV Systems
Fire Alarms
Intruder Alarms
Access Control
CCTV Rapid Deployment
Fire Alarm Maintenance
Intruder Alarm Maintenance
Highlights and features
- SSAIB-accredited installers meeting police and insurance standards
- 24/7 emergency response service available year-round
- Engineers trained to BS 7858 vetting standards
- 25+ years' experience serving 3,000+ commercial and domestic clients
- Comprehensive maintenance contracts for all system types
Associations and certifications
- Security Systems and Alarms Inspection Board (SSAIB)
What people say
Top-class service
Prompt and accommodating
First-rate company
24/7 reliability
Professional installation
Services
CCTV Systems
Our advanced CCTV systems provide 24/7 surveillance with high-definition recording capabilities. Available in various configurations including covert cameras and multi-camera setups, these systems integrate with motion detection and remote monitoring features. Clients can access live feeds via mobile apps or web portals, with optional audio broadcasting for real-time deterrent capabilities.
Fire Alarms
We install and maintain fire alarm systems compliant with current British Standards. Our solutions include manual call points, smoke detectors, heat detectors, and emergency lighting. Customisable to suit both small offices and large industrial facilities, these systems help reduce insurance premiums through reliable early warning capabilities.
Intruder Alarms
Our dual-technology intruder alarms combine motion sensors and advanced detection methods to minimise false alarms. Systems can be integrated with CCTV and access control for comprehensive security. We offer both new installations and upgrades for existing systems across commercial and residential properties.
Access Control
From basic intercom systems to biometric readers, our access control solutions regulate entry to premises and sensitive areas. Features include proximity readers, video entry systems, and automated access management that can be tailored for businesses with 5-5,000 users.
CCTV Rapid Deployment
Designed for temporary sites like construction projects and vacant properties, these systems offer quick installation with flexible power options. Featuring 3/4G connectivity and wireless detection, they enable remote monitoring and evidence recording for both urban and rural locations.
People
Renato Notarianni
Managing Director
With 25 years' experience in the security sector, Renato leads our strategic direction while maintaining hands-on involvement in complex installations. He ensures our technical capabilities align with evolving industry standards.
Tom Greig
Operations Director
Tom manages day-to-day operations across our engineering teams, coordinating over 3,000 client accounts. His focus on efficient service delivery maintains our reputation for prompt response times and project completion.
Rikki Keene
Lead Systems Engineer
As lead engineer, Rikki supervises technical installations and provides expertise for challenging projects. With specialisation in integrated security solutions, they ensure optimal system performance across all client sites.
Kyle Ransome
Systems Engineer
Kyle implements security solutions while supporting apprentice engineers' development. His technical proficiency covers both new installations and maintenance of existing systems across commercial and domestic properties.
Questions
Are your engineers qualified for official security installations?
Our team holds SSAIB accreditation with annual compliance inspections. All engineers undergo BS 7858 vetting and maintain current technical certifications for security system installations.
Do you offer emergency security services?
Yes, we provide 24/7 emergency response for security system faults and incidents, including urgent repairs and system upgrades with guaranteed availability.
Can you maintain existing security systems?
We service both First Connect-installed and third-party systems with reactive repairs and planned maintenance contracts tailored to different system types and client requirements.
What security accreditations do you hold?
We're officially SSAIB-accredited installers, meeting insurance and police force requirements. This accreditation ensures our work complies with industry best practices and British Standards.
Do you work with rural properties?
Yes, we deploy rapid-response CCTV solutions for rural locations including farms and equine centres, with solar-powered and wireless options for challenging access environments.
