Business Details
48 Years
experience
Emergency
services
Trusted Security Solutions in Birmingham
ARC Alarms, established in 1978, has built a reputation as a trusted provider of comprehensive security solutions. As an NSI Silver-approved company, we specialise in the design, installation, and maintenance of commercial and residential security systems, including intruder alarms, CCTV, access control, and fire alarm systems. Our team consists of qualified engineers, all DBS-checked, with over 5,000 successful installations completed across the Midlands. We offer a 24/7 emergency callout service for maintained systems, ensuring clients receive immediate support when needed. With decades of experience and a commitment to customer satisfaction, our family-run business combines technical expertise with a personal touch.We prioritise reliability, transparency, and high-quality service, maintaining long-term relationships with both residential and commercial clients. Our dedication to excellence has earned us consistent praise from customers and solidified our standing as a leading security provider in the region. From initial consultation to ongoing maintenance, we tailor solutions to meet individual client needs while adhering to industry best practices. Serving communities across the West Midlands and surrounding counties, we remain focused on delivering cutting-edge security technology with exceptional customer care.
Services
Intruder Alarms
CCTV Systems
Fire Alarms
Access Control
Perimeter Protection
Security Lighting
Fogging Systems
Alarm Maintenance
Smart Home Security
Emergency Repairs
Details
- Year established: 1978
Highlights and features
- We have over 45 years of specialist experience in security systems
- Our engineers are NSI Silver accredited and DBS checked
- 24/7 emergency callout service for system faults and emergencies
- Over 5,000 successful security installations completed regionally
- Customer service rated excellent by clients for 12+ consecutive years
Associations and certifications
- NSI Silver
What people say
Nothing was too much trouble
Seamless process
Excellent customer service
Peace of mind
No pushy sales people
Services
Intruder Alarms
We design and install advanced intruder alarm systems tailored to both residential and commercial properties. Our systems feature smart integration, remote monitoring, and multiple detection options. With NSI-approved standards, we ensure reliable protection and peace of mind for property owners across the Midlands region.
CCTV Systems
Our comprehensive CCTV solutions combine high-definition surveillance with smart technology for real-time monitoring. Systems include remote access via mobile apps and night vision capabilities. We specialise in both visible deterrent and discreet surveillance installations for homes and businesses.
Fire Alarms
We supply and install all fire alarm categories from basic smoke detectors to multi-zone commercial systems. Our installations meet current British standards with regular maintenance options. Systems feature early warning detection and integration with other security systems where required.
Access Control
Our access control solutions offer secure entry management for commercial properties with options including keypad entry, biometric scanners, and remote monitoring. Systems can be integrated with existing security infrastructure for comprehensive site management.
Security Maintenance
We provide scheduled maintenance contracts and emergency repairs for all security systems. Our services include component checks, software updates, and system optimisation. All maintenance work is carried out by certified engineers with full NSI compliance.
People
Martin
Engineer
Experienced engineer providing prompt fault resolution and professional installations. Recognised for clean, efficient work and exceptional customer service ratings.
Dean
Installation Specialist
Expert in smart system installations and modern security technology. Praised for tidy workmanship and thorough customer explanations.
Andy
Service Technician
Annual service specialist with 12 years' tenure. Known for polite manner and commitment to system optimisation.
Alex
Customer Liaison
Key contact point for upgrades and consultations. Appreciated for clear communication and professional approach.
Carol
Office Team
Support team member providing efficient scheduling and customer assistance. Part of long-serving administrative staff.
Questions
What areas do you cover for security installations?
We provide services across the West Midlands and surrounding counties including Warwickshire, Worcestershire, and Staffordshire.
Do you offer 24/7 emergency alarm support?
Yes, we provide 24/7 emergency callout service for system faults and urgent security issues.
Are your engineers qualified and checked?
All our engineers are NSI-certified and DBS-checked with extensive experience in security systems.
How long has Arc Alarms been in business?
We've been serving homes and businesses since 1978 with over 45 years of security expertise.
What types of security systems do you install?
We install intruder alarms, CCTV, fire alarms, access control, and smart home security systems.
Reviews (3)
Lolly Price
Jul 24, 2018
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Decent price quoted and didn't hard sell. Turned up promptly and tidied up after themselves. Explained how to use the system clearly once it was all installed. Polite and courteous from start to finish. Even stopped drilling when my baby fell asleep! Would recommend to anyone!
Sarah Bolton
May 31, 2018
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Had a alarm installed today.andy installed it.great guy turned up on time.spent time with me showing me how to work it.nothing was too much trouble.lovely family run business.will recommend.
Claire Morgan
Nov 17, 2017
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Had our alarm fitted today and couldn't be happier. A really professional service from start to finish. No hidden extras like some of the other alarm companies. Would recommend to everyone! Not the first ARC alarm on our estate and I don't think it will be the last either!
