Business Details
23 Years
experience
Emergency
services
Your Trusted 24/7 Locksmith in Penicuik
1st Call Locksmiths is a family-owned business based in Penicuik, established over two decades ago. Founded by Ross Watt, a seasoned professional with extensive experience in the locksmith industry, we specialise in delivering reliable and high-quality security solutions to residential and commercial clients across Midlothian and the Scottish Borders. Our team of CRB-checked locksmiths operates 24/7, providing rapid emergency response within an hour, alongside routine services such as lock repairs, uPVC door upgrades, and insurance-compliant installations.We prioritise customer satisfaction, using BS3621-compliant locks and offering guarantees on all work. With a focus on transparency, affordability, and local expertise, we have built a reputation as trusted security partners in the community.
Services
24/7 Emergency Locksmith
Residential Locksmith
Commercial Locksmith
uPVC Lock Specialists
Break-in Repairs
Insurance Surveys
Master Key Systems
Fire Hardware
Parts Sourcing
Safe Installation
Details
- Year established: 2003
Highlights and features
- 21 years of local experience in residential and commercial security
- 24/7 emergency callouts with no call-out fees
- CRB-checked, fully insured professional locksmiths
- BS3621-compliant locks for insurance-approved security
- Guaranteed workmanship and competitive pricing
Associations and certifications
- CRB Checked
- BS3621 compliant
What people say
Friendly, professional service
Excellent service
Quick Response
Rapid Response
Highly recommended
Services
Emergency Locksmith Service
We provide rapid emergency locksmith assistance for lost, stolen, or broken keys. Our team arrives within 60 minutes, using non-destructive entry methods to secure your property. Services include lock repairs, cylinder replacements, and uPVC door fixes, ensuring minimal damage and maximum security for homes and businesses.
uPVC Lock Specialists
Specialising in uPVC and aluminium frame locks, we repair, replace, and upgrade door and window mechanisms. Our anti-snap cylinders and sash jammers meet European standards, enhancing security against lock bumping. We address alignment issues, faulty handles, and worn components, ensuring optimal functionality and compliance with insurance requirements.
Commercial Locksmith Services
We offer tailored security solutions for businesses, including master key systems, safe installations, and restricted key suites. Our services cater to hotels, offices, and retail spaces, with competitive rates for contracts and recurring work. We also conduct insurance surveys and install fire safety hardware to meet regulatory standards.
Insurance Surveys
As master locksmiths, we conduct comprehensive security audits for insurers. Our reports evaluate existing locks, recommend BS3621-compliant upgrades, and identify vulnerabilities in commercial and residential properties. This service ensures policyholders meet insurance requirements and maintain adequate protection against theft.
Master Key Systems
We design and install custom master key systems for homes and businesses. These systems allow multiple locks to operate with a single key or hierarchical access levels for offices and hotels. Our restricted key systems prevent unauthorised duplication, enhancing security for multi-tenant properties and commercial premises.
People
Ross Watt
Owner/Lead Locksmith
Ross Watt has over two decades of experience providing reliable locksmith services in Penicuik, Midlothian, and the Scottish Borders. He leads a team of CRB-checked professionals committed to quality and customer satisfaction.
Questions
Do you offer 24/7 emergency services?
Yes, we operate 24 hours a day, 7 days a week, with no call-out fees for emergencies.
What areas do you cover?
We serve Penicuik, Midlothian, Edinburgh, the Scottish Borders, and surrounding areas.
Are your locksmiths CRB checked?
Yes, all our technicians are CRB checked and carry identification.
Do you fit insurance-approved locks?
Yes, we install BS3621-compliant locks approved by insurers for security compliance.
Can you repair uPVC door locks?
Yes, we specialise in repairing, replacing, and upgrading uPVC door and window locks.
Do you offer commercial locksmith services?
Yes, we provide master key systems, safe installations, and security audits for businesses.
Reviews (1)
Teresa Roffey
May 11, 2016
Report
timely help and caring, friendly service from the locksmith in an emergency, when locked out of the house late at night. Thank you!
