Business Details
Emergency
services
24/7 Locksmith Services in Epsom & Surrey
About-Turn Locks is a locally owned and operated locksmith service based in Epsom, Surrey. Specialising in UPVC door repairs and security solutions, we combine technical expertise with a commitment to community service. Our founder, John Brewer, brings decades of hands-on experience in lock systems, ensuring every client receives tailored advice and reliable service. We prioritise transparency, offering fixed pricing with no hidden fees or call-out charges. Unlike national franchises, we provide direct access to the locksmith, ensuring faster response times and personalised attention. Our reputation for punctuality, professionalism, and quality workmanship has been built through consistent delivery of five-star service across domestic and commercial properties.We actively educate clients on security best practices, from anti-snap cylinder installations to comprehensive home security audits. Customer feedback drives continuous improvement, and our testimonials reflect our dedication to resolving even the most urgent lock-related emergencies. As a family-run business, we take pride in supporting local communities while maintaining compliance with British Standards for all installations. Our fully equipped vans enable on-site key cutting and immediate repairs, minimising inconvenience for clients.
Services
UPVC Door Repairs
Emergency Locksmith
Key Cutting
Lock Installation
Security Audits
Highlights and features
- Locally owned family business with master locksmith expertise
- Competitive rates with no middleman fees
- 24-hour emergency service with 30-minute response time
- Direct contact with locksmith, no call centres
- British Standard compliant security upgrades
Associations and certifications
- BS 3621
- PAS 3621:2011
What people say
Fast and efficient service
Reliable and trustworthy
Competitive pricing
Very happy with job
Expert knowledge
Services
UPVC Door Repairs
Specialist repair and replacement of UPVC door locking systems, including multi-point mechanisms and hinge adjustments. Our technicians restore full functionality to jammed or worn locks while maintaining weatherproof seals. We upgrade outdated systems to meet current security standards, ensuring long-term reliability for residential and commercial properties.
Emergency Locksmith
24/7 rapid response for lockouts, broken key extractions, and urgent security breaches. Arriving within 30 minutes of Epsom, we provide non-destructive entry solutions and temporary security measures. All emergency work includes replacement locks and guarantees against repeat incidents.
Security Audits
Comprehensive property security evaluations identifying vulnerabilities in existing lock systems. We recommend cost-effective upgrades to British Standards, including anti-snap cylinders, sash bolts, and letterbox restrictors. Our audits help insurance compliance and reduce burglary risks through proven preventative measures.
Key Cutting
On-site key cutting for all standard and high-security lock systems, including restricted key profiles. We maintain a comprehensive inventory of key blanks for immediate service. Our coded key systems prevent unauthorised duplication while ensuring convenient access for property managers.
Lock Installation
Professional installation of mortice deadlocks, rim nightlatches, and digital access systems. We ensure proper alignment and British Standard compliance for all fittings. Our service includes adjustment of door frames and weather seals to maintain both security and energy efficiency.
People
John Brewer
Master Locksmith
With over 20 years' experience in lock systems, John specialises in UPVC door security and emergency access solutions. He leads all service deliveries and provides technical training to apprentices.
Questions
Do you offer 24-hour emergency services?
Yes, our fully equipped team provides round-the-clock assistance with typical response times under 30 minutes in the Epsom area.
Can you repair UPVC door locks?
We specialise in multi-point locking system repairs, hinge adjustments, and weather seal maintenance for UPVC and composite doors.
Are your locks insurance compliant?
All security upgrades meet BS 3621 standards, with documentation provided for insurance verification purposes.
How can I improve home security cost-effectively?
We recommend anti-snap cylinders, gravel driveway deterrents, and visible dummy alarm boxes as budget-friendly security enhancements.
Do you charge call-out fees?
No, we guarantee zero call-out charges with fixed pricing agreed before any work commences.
Reviews (1)
Samuel Lawrence
May 31, 2017
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Quality service provided by John @ About-turn Locks. Just changed over our broken lock and sorted some other bits for us whilst there too. Competitively priced and more than met our expectations. Would highly recommend
