Business Details
Emergency
services
Your Trusted Locksmith in Burton-on-Trent
Pick Me Locksmith is a family-run business operating across the Midlands, combining disciplined professionalism with a personal touch. Approved by Certified Locksmiths and Security (CLS), we specialise in emergency and non-emergency locksmith services for domestic and commercial clients. Our team, led by Mark Santi and Steve Brown, brings extensive military and technical expertise to ensure secure, non-destructive solutions.We prioritise transparency, offering clear pricing with no hidden fees and guarantee all work for three months. Our reputation for reliability and high standards is built on years of dedicated service, ensuring clients receive efficient, discreet assistance tailored to their needs.
Services
Emergency Locksmith
Non-Destructive Lock Picking
uPVC Door Repairs
Lock Replacements
Burglar Alarm Installation
CCTV Installation
Master Key Suites
Safe Opening
Commercial Locksmith
Security Assessments
Highlights and features
- CLS-approved with DBS-checked, peer-reviewed professionals
- Available 7am9pm for emergency lockouts and repairs
- Specialise in non-destructive lock picking and uPVC door repairs
- Three-month guarantee on all work with manufacturer warranties
- Military and technical expertise from Mark Santi and Steve Brown
Associations and certifications
- Certified Locksmiths and Security (CLS)
What people say
Efficient and helpful
Upfront cost advice
Fast service within 2 hours
Exceptional customer service
Precise information and alignment
Services
Emergency Locksmith
We provide rapid emergency locksmith services across the Midlands, specialising in non-destructive entry for locked-out situations. Our team responds swiftly between 7am and 9pm, using advanced techniques to regain access without damaging property. Clients benefit from transparent pricing and immediate support for domestic and commercial properties.
uPVC Door Repairs
Our specialists repair and upgrade uPVC doors, addressing lock failures, misaligned mechanisms, and security vulnerabilities. We fit high-quality replacement parts and adjust doors to prevent recurring issues. This service ensures long-term security and functionality for residential and commercial properties across the Midlands region.
Lock Replacements
We replace faulty or outdated locks with modern, secure alternatives, including euro cylinders and multipoint locking systems. Our technicians advise on appropriate security levels for different properties, ensuring compliance with safety standards. All replacements come with manufacturer warranties and our three-month workmanship guarantee.
Burglar Alarm Installation
Our tailored burglar alarm installations enhance property security for homes and businesses. We supply and fit systems suited to individual risk profiles, with options for monitored or self-contained units. Clients receive full operational guidance and ongoing support for optimal system performance and peace of mind.
CCTV Installation
We design and install CCTV systems to deter crime and provide evidential quality footage. Our solutions range from basic domestic setups to advanced commercial networks with remote access capabilities. All installations include system training and maintenance advice to ensure continuous operational effectiveness.
People
Mark Santi
Master Locksmith
Former Household Cavalry member with 24 years' service, Mark combines military precision with locksmith expertise. He specialises in non-destructive entry and security upgrades, covering East Midlands areas with a focus on customer education and long-term solutions.
Steve Brown
Locksmith & CCTV Specialist
Ex-RAF IT security specialist with 19 years' service, Steve brings technical expertise to commercial locksmith work and electronic security systems. He covers West Midlands areas, offering tailored solutions for complex security requirements in both domestic and business environments.
Questions
What areas do you cover?
We serve the entire Midlands region including Derby, Burton-on-Trent, Tamworth, Solihull, Coventry, and surrounding areas with rapid response times.
Are you available for emergencies outside normal hours?
Yes, our emergency locksmith service operates daily from 7am to 9pm, including weekends and bank holidays for urgent lockout situations.
Do you offer guarantees on your work?
All work carries a three-month guarantee, with parts covered by manufacturer warranties. We stand by our workmanship and address any issues promptly.
What security accreditations do you hold?
We're Certified Locksmiths and Security (CLS) approved, with DBS-checked technicians and peer-reviewed credentials ensuring professional standards.
Can you repair uPVC door locks?
Yes, we specialise in uPVC door repairs including lock replacements, mechanism adjustments, and security upgrades to prevent recurring issues.
Do you provide commercial locksmith services?
We offer comprehensive commercial solutions including master key systems, access control, and integrated security systems for business premises across the Midlands.
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Reviews (5)
Philip Levy
Jul 04, 2022
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Mark came round to do a security review of my house and also because one of my locks didnt always work well. Mark was very professional and fixed the lock that had a fault and replaced the conservatory door lock that had the wrong lock fitted which I sort of knew already. The work was top quality and fair pricing so was pleasantly surprised. I chose mark because he was registered as a Master Locksmith and glad I did as very pleased with the quality of work and pricing.
Susan Dhesi
Jan 11, 2022
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Mark is a true professional and gentleman. From the moment we contacted Mark regarding the issue with our lock. Not only did he rectify the problem, its working better and smoother than before. Thanks for the prompt and brilliant service. Would highly recommend
Jayne McDonald
Jul 07, 2018
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So impressed with these guys. Mark and Steve were with me within 1/2hr and fixed the lock on my front door. Didn't rip me off, as I'm sure many could/would, just did what they had to do to make all good again. Now have a fully lockable door again, which by the way they also realigned. Can't thank them enough.
Sarah Henry
Jun 21, 2017
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Mark has dealt with two other members of my family recently as well as myself. Very reliable, trustworthy, and honest. Awesome service. Thank you so much once again.
Jamie Goacher
Dec 04, 2015
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Pick Me Locksmith being a local business came out very quickly and fixed my patio and back door. Mark was efficient and found the most practical way to provide a solution to my patio door. I would highly recommend his service to others.
