Business Details
50+ Years
experience
Emergency
services
Trusted Locksmith Services in Hertfordshire
Established in 1958 by Jim Drummond Senior, Drummond Security has built a legacy of trust and reliability in Hertfordshire's security sector. As a family-run business, we prioritise exceptional customer service, with over 60 years of combined experience across our team of DBS-checked, ALA-approved locksmiths. Our expertise spans emergency lockouts, automotive key solutions, commercial security systems, and UPVC door and window repairs, serving both residential and business clients.With two fully equipped branches in Knebworth and Potters Bar, we combine traditional locksmith skills with modern technology to deliver tailored security solutions. Our commitment to quality is evidenced by our 4.8 Google rating and thousands of satisfied customers who return for our transparent pricing and 24/7 emergency response. We maintain industry-leading standards through continuous training and investment in cutting-edge equipment, ensuring we address every security challenge efficiently and professionally.
Services
Emergency Locksmiths
Key Cutting
Door Lock Replacements
Safe Installations
UPVC Repairs
Van Locks
CCTV Surveillance
Commercial Locksmiths
Details
- Year established: 1958
Highlights and features
- We provide 24/7 emergency response within 45 minutes of Hertfordshire
- All staff are DBS checked and fully insured for your protection
- Specialise in non-destructive entry techniques for vehicles and properties
- Family-run business with 65+ years' combined experience in physical security
- 5-star rated by over 1,000 satisfied customers across Hertfordshire
Associations and certifications
- DBS Checked
- ALA Approved
What people say
Excellent service
Friendly and helpful
Quick and efficient
Highly recommend
Great price
Services
Emergency Locksmiths
Our 24/7 emergency locksmith service responds to property and vehicle lockouts across Hertfordshire within 45 minutes. Using non-invasive techniques, we gain entry to homes, offices, and vehicles without causing damage. With over 60 years' combined experience, our certified technicians handle all lock types including high-security systems and digital locks.
Key Cutting
We provide precision key cutting for domestic, commercial, and automotive locks at our Knebworth and Potters Bar branches. Our specialists handle complex key types including transponder keys, laser-cut keys, and dimple keys. All cuts are tested in situ to ensure perfect functionality with your existing locks, avoiding multiple return visits.
Safe Installations
From secure home safes to commercial vaults, we offer discreet installation and repair services. Our range includes fire-resistant, cash-rated, and digital combination safes suitable for documents, valuables, and firearms. We also provide safe opening services for lost combinations and damaged locks using specialist equipment.
UPVC Repairs
We repair and upgrade UPVC doors and windows with energy-efficient components, including multi-point locking systems and thermal glass. Our engineers carry common replacement parts for immediate repairs, or arrange like-for-like replacements when necessary. All work meets current security standards while maintaining your property's aesthetic.
Commercial Locksmiths
We deliver tailored security solutions for businesses including master key systems, access control, and high-security locks. Our services cover lock installations, security audits, and emergency repairs. We work to BS3621 standards for insurance-approved security, with weekend and out-of-hours support for minimal business disruption.
People
Jim Drummond
Chief Locksmith
Established in 1958, Jim Drummond Senior founded Drummond Security, bringing decades of expertise in security gates, grills, shutters, safe fittings, and emergency repairs. His leadership established a legacy of trust and reliability in Hertfordshire's security solutions.
Erol Osman
Senior Locksmith
With 15+ years' experience, Erol specialises in automotive key solutions, van security installations, and emergency lockouts. His expertise includes modern transponder key programming and non-destructive entry techniques for vehicles and properties across Hertfordshire.
Andrew Drummond
Senior Locksmith
Andrew combines emergency response expertise with high-security key cutting proficiency. He manages complex lock repairs and master key systems while maintaining the family business's commitment to exceptional customer service standards.
James Mabbs
Senior Locksmith
James specialises in lock picking, key identification, and UPVC door repairs. His technical knowledge ensures effective solutions for traditional and modern locking mechanisms, supporting both residential and commercial clients.
Ryan Slade
Bench Locksmith
Ryan handles key cutting, electronic lock repairs, and remote key refurbishments. His technical skills extend to engraving and maintaining the workshop's precision equipment, ensuring accurate key duplication and lock maintenance.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency locksmith services across Hertfordshire with typical response times under 45 minutes for urgent lockouts and security issues.
How long does car key cutting take?
Most car key duplications take under 30 minutes when we have an original key. Lost key situations typically complete within two hours from our arrival.
What areas do you serve?
We primarily serve Hertfordshire including Knebworth, Potters Bar, Stevenage, and surrounding areas from our two fully equipped branches.
Are your locksmiths licensed and insured?
All our engineers are DBS checked, fully insured, and ALA approved with over 60 years' combined experience in residential and commercial security.
Do you repair UPVC doors and windows?
Yes, we repair and upgrade UPVC doors and windows with energy-efficient components, including multi-point locking systems and thermal glass installations.
