Business Details
15 Years
experience
Emergency
services
Your Trusted 24/7 Locksmith & Security Experts in Powys & Shropshire
Established in 2011 by Darrell Shephard, a former police officer with over 30 years of security experience, Safe & Secure 24/7 provides comprehensive locksmith and security solutions across Powys and Shropshire. Our expertise stems from Darrell's extensive policing background, including 28 years with the London Metropolitan Police and two years with Dyfed-Powys Police, combined with ongoing training through the Master Locksmiths Association. We specialise in 24/7 emergency lockout services, security consultations, and installations of alarms, CCTV, and advanced locking systems. Our services cater to both domestic and commercial clients, including Powys County Council, housing associations, and local businesses.We prioritise non-destructive entry techniques, offer transparent pricing with no hidden fees, and guarantee all parts for 12 months. As a CRB-checked and security-vetted provider, we bring unique insights into criminal behaviour to help protect properties effectively. Our commitment to quality is reflected in our 55+ five-star Google reviews and our status as a student member of the Master Locksmiths Association. We maintain extensive stock to complete 99% of jobs on the first visit and provide free estimates for all services. Our location between Newtown and Welshpool ensures rapid response times across Mid-Wales and Shropshire.
Services
Emergency Locksmith
Security Consultancy
CCTV Installation
Alarm Systems
Key Cutting Service
UPVC Door Repairs
Safe Installation
Commercial Security
Rural Security
24/7 Emergency Response
Details
- Year established: 2011
Highlights and features
- 30+ years of policing experience combined with ongoing security training
- 24/7 emergency response with transparent pricing
- CRB checked and security vetted by Dyfed-Powys Police
- 12-month guarantee on all parts and installations
- 55+ five-star Google reviews from local customers
Associations and certifications
- Master Locksmiths Association (MLA)
What people say
Excellent service
Very prompt
Highly recommended
Friendly and polite
No bad price
Services
Emergency Locksmith
Our 24/7 emergency locksmith service provides rapid response for lockouts, broken keys, and door entry issues across Powys and Shropshire. Using non-destructive techniques where possible, we prioritise swift access while maintaining property integrity. All technicians carry extensive stock to resolve 99% of cases during the first visit.
Security Consultancy
Leveraging 30+ years of policing experience, we conduct comprehensive security surveys for residential and commercial properties. Our assessments identify vulnerabilities and recommend cost-effective solutions, including insurance-compliant upgrades and crime prevention measures tailored to specific property needs.
CCTV Installation
We supply and install advanced CCTV systems for homes and businesses, including wireless options with remote monitoring capabilities. Our solutions feature high-resolution cameras, night vision, and smartphone integration, providing effective deterrence and evidence collection tools for enhanced security.
Alarm Systems
Our alarm installations include wired and wireless systems with options for covert monitoring, SMS alerts, and integration with other security measures. Systems feature tamper detection, 24/7 monitoring compatibility, and custom configurations for residential, commercial, and rural properties.
Key Cutting Service
We offer on-site key cutting for domestic, commercial, and vehicle keys, maintaining 95% of UK key blanks in stock. Our mobile service provides immediate replacements, with specialist capabilities for antique, lever, and agricultural keys, ensuring quick solutions for all locking requirements.
People
Darrell Shephard
Proprietor & Lead Locksmith
With over 30 years of policing experience, including 28 years with Scotland Yard, Darrell transitioned to professional locksmithing in 2011. He combines operational policing insights with modern security expertise, maintaining CRB-checked status and student membership with the Master Locksmiths Association.
Questions
What areas do you cover for locksmith services?
We provide services across Powys, Shropshire, Mid-Wales, and surrounding areas including Shrewsbury, Newtown, and Welshpool.
Are your services available 24/7?
Yes, we offer 24/7 emergency locksmith services with immediate response for lockouts and security emergencies.
Do you charge VAT for your services?
No, as a local family business we do not charge VAT on any of our services or products.
What payment methods do you accept?
We accept all major credit and debit cards for your convenience.
How experienced are your locksmiths?
Our lead locksmith has 30+ years of policing experience and ongoing training through the Master Locksmiths Association.
Can you provide security consultations?
Yes, we offer comprehensive security surveys with tailored recommendations for residential and commercial properties.
Reviews (3)
Ben Astley
May 01, 2018
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A huge thank you to Darrell for coming out to our house at very little notice and sorting our front door lock when we were locked out. Can't recommend this company enough for professionalism and reliability. Thanks Darrell
Natalie Antenbring
Nov 25, 2017
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A huge thank you for rescuing us on a cold Saturday night when we were locked out of our house and nobody else wanted to come out to us! And a further thank you for your patience in trying to rectify our flood door which was proving extremely problematic. I could not recommend this gentleman enough, he is polite and professional and quite clearly strives to do his absolute best on every job.
Bowie Stuart
Apr 24, 2017
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I 'd like to thank Darrell at Safe and Secure 24/7 Locksmiths for his professional help in securing my holiday home following a break in. He fitted up graded locks and repaired the damage to the door quickly and efficiently.
