Business Details
17 Years
experience
Emergency
services
Trusted Locksmith Services in Cardiff
City Locksmiths Cardiff has been providing expert locksmith services across Cardiff, Penarth, Caerphilly, Pontypridd, Barry, and surrounding areas since 2009. As a family-run business owned by Nick Durn, we specialise in uPVC and composite door and window repairs, offering reliable solutions for residential and commercial properties with no call-out charges. Our team of NCFE Level 3-accredited locksmiths are DBS-checked and equipped with fully stocked vehicles, enabling us to resolve 95% of issues during the first visit.With over 1,750 five-star reviews, we pride ourselves on delivering honest, transparent service, including emergency call-outs, OAP discounts, and a 24-month guarantee on all parts fitted. Our commitment to quality and customer satisfaction has established us as one of South Wales' most trusted locksmith providers.
Services
uPVC Lock Repairs
Emergency Locksmith
Smart Lock Installations
Window Lock Repairs
Lock Replacements
Door Adjustments
Security Upgrades
Key Cutting
Multipoint Mechanism Repairs
Double Glazing Replacement
Details
- Year established: 2009
Highlights and features
- 16 years of experience in uPVC and composite door repairs
- DBS-checked locksmiths with NCFE Level 3 accreditation
- 24/7 emergency call-out services available
- 24-month guarantee on all parts fitted
- OAP discounts for eligible customers
Associations and certifications
- NCFE Level 3 Accredited
What people say
Polite professional
Excellent workmanship
Prompt service
Highly recommended
Great communication
Services
uPVC Lock Repairs
Our specialists repair uPVC door and window locks, addressing issues like broken cylinders, misaligned mechanisms, and faulty gearboxes. We use insurance-approved parts and complete most repairs in a single visit. Our engineers ensure compliance with TS007 security standards, enhancing your property's safety while maintaining functionality.
Emergency Locksmith
Available 24/7 for urgent lockouts, broken keys, or security breaches. Our rapid-response team arrives promptly with advanced tools to resolve issues without damaging property. Customers praise our reliability during holidays and emergencies, with many receiving assistance within 20-30 minutes of calling.
Security Upgrades
We install high-security locks, anti-snap cylinders, and multi-point mechanisms meeting British Standards. Our upgrades include door viewers, chains, and smart lock systems for enhanced insurance compliance. Engineers assess vulnerabilities and recommend cost-effective solutions tailored to domestic and commercial properties.
Window Lock Repairs
Specialist repairs for uPVC window locks, including espagnolette mechanisms, friction stays, and hinge adjustments. We replace damaged components and improve thermal efficiency while ensuring compliance with safety regulations. Same-day service is available for broken handles or faulty locking systems.
Key Cutting
Free key cutting during on-site visits for up to six spare keys. We duplicate standard and high-security keys using advanced equipment. Lost key replacements and master key systems are available, with engineers carrying extensive stock to complete jobs efficiently.
People
Nick Durn
Business Owner
Nick Durn founded City Locksmiths Cardiff in 2009, leveraging 16 years of locksmith experience. He oversees daily operations, ensuring adherence to NCFE Level 3 standards and customer satisfaction. Nick's hands-on approach and commitment to transparency have earned the business 1,750+ five-star reviews.
Questions
What areas do you cover?
We serve Cardiff and surrounding areas including Penarth, Caerphilly, Pontypridd, Barry, and all CF postcodes.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-outs for lockouts, broken keys, and security emergencies.
Are your locksmiths qualified?
Our engineers are NCFE Level 3 accredited, DBS-checked, and trained in uPVC/composite door repairs.
What guarantees do you offer?
All parts come with a 24-month guarantee, and we provide free key cutting during on-site visits.
How quickly can you respond?
Most emergency calls are resolved within 30 minutes, with same-day service available for non-urgent repairs.
Do you work on weekends?
Yes, our 24/7 service includes weekends and bank holidays for urgent requirements.
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