Business Details
23 Years
experience
Emergency
services
Emergency Locksmith Services in Sussex
Established in 2003, Lock Assist has built a reputation as a trusted provider of comprehensive locksmith solutions across Sussex. Our team of fully employed, DBS-checked locksmiths brings decades of combined experience, supported by formal apprenticeships and industry-recognised certifications. As an approved company of the Master Locksmiths Association, we combine technical expertise with a commitment to customer service, offering non-destructive lock-opening methods and tailored security solutions.Our emergency callout service operates 24/7, ensuring rapid response times for both domestic and commercial clients. Through active community involvement, including sponsorship of local projects and charitable initiatives, we reinforce our dedication to the Sussex region. With a focus on innovation and client education, we provide master key systems, safe installations, and security consultations that address modern challenges while maintaining traditional craftsmanship.
Services
Emergency Locksmith
Commercial Locksmith
Domestic Safes
Master Key Systems
Safe Installation
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency callout with no call-out fees
- Our team holds Master Locksmiths Association certification
- Free security consultations and property surveys available
- DBS-checked technicians with 50+ years industry experience
- Active community involvement with local Sussex projects
Associations and certifications
- Master Locksmiths Association
- Which? Trusted Trader
- DBS Checked
What people say
Prompt emergency response
Professional technicians
Community involvement
Reliable service
Technical expertise
Services
Emergency Locksmith
Our 24/7 emergency locksmith service provides rapid response for lockouts, broken keys, and security breaches. Using non-destructive techniques where possible, we prioritise swift access restoration while maintaining property security. Clients benefit from immediate assistance across Sussex with no call-out charges.
Commercial Locksmith
Tailored security solutions for commercial properties include master key systems, high-security locks, and compliance with insurance requirements. We work with architects and property managers to implement scalable security frameworks that balance access control with operational efficiency for businesses of all sizes.
Safe Installation
We supply and install certified safes from Burton and Phoenix, including fire-resistant models for document protection and data safes for digital media. Our experts advise on insurance-compliant options and ensure proper installation to meet specific security needs for both domestic and commercial clients.
Master Key Systems
Custom-designed master key systems provide graduated access control for properties, allowing different security levels across multiple areas. Our solutions reduce key management complexity while maintaining strict security protocols through registered key systems that prevent unauthorised duplication.
Community Support
Beyond technical services, we actively support Sussex community initiatives through sponsorships, charity donations, and educational partnerships. This includes providing security equipment for school projects and participating in local fundraising events to strengthen community relationships.
People
Paul Harper-Smith
Founder
Established Lock Assist in 2003 after completing a locksmith apprenticeship. With over 40 years industry experience, he combines technical expertise with community engagement, maintaining active involvement in service delivery and business development.
Karl
Locksmith Technician
Qualified technician with five years' experience specialising in lock repairs and key cutting. Provides on-site emergency services across Sussex while supporting office operations, combining technical skills with customer service excellence.
Sarah
Customer Service Manager
Joined Lock Assist in 2023 as primary client contact, managing emergency calls and customer inquiries. Coordinates technical support while offering remote troubleshooting assistance, ensuring efficient service delivery and client communication.
Questions
What areas do you cover for emergency locksmith services?
We provide emergency services across Sussex, including Haywards Heath, Crawley, Lewes, and surrounding areas with rapid response times.
Are your locksmiths certified professionals?
Yes, we're Master Locksmiths Association members with DBS-checked technicians holding industry-recognised certifications.
Can you help with commercial security systems?
We design and implement master key systems, high-security locks, and access control solutions for businesses of all sizes.
What types of safes do you recommend?
We stock certified Burton and Phoenix safes suitable for domestic, commercial, and data protection requirements with expert installation.
Do you offer community support services?
We actively sponsor local projects, donate to charities, and participate in community events across Sussex.
Videos
Reviews (3)
Keith Hosken
Jul 23, 2018
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Being South African I can only thank and praise lockassist for their prompt and skillful assistance when I mislaid house keys last Friday night. They were courteous and friendly and went the extra mile to solve our predicament. Well done and thank you.
Imogen Tea
May 05, 2018
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Massively failed by managing to lock my sobbing, hysterical 2 year old in the house and me and my 1 year old in the back garden! Paul was round in less than 10 minutes and in the house in about 30 seconds! Couldn't recommend enough!
Chris Brooks
Apr 13, 2018
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Heavy wood door that was becoming very difficult to lock and literally letting in the elements. Lockassist dealt with the issue quickly and the finish is excellent. Friendly and professional throughout. I am very happy and would recommend them thoroughly.
