Business Details
20 Years
experience
Emergency
services
Expert Pest Control Services in Dorset
The Pest Detective was established in 2006 in Poole, Dorset, offering comprehensive pest control solutions for residential and commercial clients. Our fully qualified, CRB-cleared operators provide rapid response services across Dorset and West Hampshire, with emergency call-outs available 24/7. We specialise in over 20 pest types, including rodents, wasps, bed bugs, and birds, while maintaining discreet service through unmarked vehicles. Our expertise extends to environmental services such as Japanese knotweed removal and woodworm treatments, supported by industry accreditations including NPTC and RSPH Level 2 qualifications. With a focus on competitive pricing and customer satisfaction, we offer free no-obligation quotes, senior citizen discounts, and a price-matching guarantee.Our team conducts thorough risk assessments and provides tailored pest prevention programmes, ensuring compliance with health and safety regulations for businesses. Backed by 200+ five-star Google reviews, we prioritise child- and pet-safe treatments alongside transparent communication. Operating from initial consultation to resolution within 90 minutes of contact, we combine technical expertise with ethical service delivery to address both immediate infestations and long-term prevention strategies.
Services
Rodent Control
Wasp Nest Removal
Bed Bug Treatment
Loft Clearance
Bird Proofing
Woodworm Treatment
Commercial Pest Control
Environmental Services
Flea Eradication
Mole Extermination
Details
- Year established: 2006
Highlights and features
- Established in 2006 with 24/7 emergency response capability
- Fully qualified operators holding NPTC and RSPH certifications
- Discreet service using unmarked vehicles for client confidentiality
- Price-matching guarantee and senior citizen discounts available
- 200+ five-star Google reviews demonstrating proven reliability
Associations and certifications
- NPTC
- RSPH Level 2
- Trading Standards Approved
What people say
90-minute response
Thorough decontamination
Competitive pricing
Child-safe treatments
Expert knowledge
Services
Rodent Control
Specialist eradication of rats, mice, and moles using humane traps and environmentally responsible methods. Our operators conduct thorough property inspections to identify entry points and implement prevention strategies. Services include loft clearance, droppings removal, and bacterial decontamination, with follow-up visits included in annual contracts.
Wasp Nest Removal
Safe removal of wasp nests using protective equipment and targeted insecticides. We prioritise rapid 90-minute response times for safety reasons, with treatments applied during low-activity periods to minimise risks. Post-treatment sealing prevents re-infestation, and all work complies with environmental regulations.
Commercial Pest Control
Tailored pest prevention programmes for businesses including risk assessments, compliance documentation, and scheduled inspections. Services cover restaurants, schools, factories, and offices, with annual contracts offering cost-effective ongoing protection. We provide method statements and data sheets for audit purposes.
Loft Clearance
Comprehensive removal of pest infestations from loft spaces, including rodent droppings, nesting materials, and contaminated insulation. Our team uses industrial vacuums and anti-bacterial sprays, followed by safe waste disposal. Protective suits ensure operator safety during decontamination of hazardous materials.
Environmental Services
Specialist treatments for invasive species including Japanese knotweed and giant hogweed. We handle hazardous waste removal such as bird guano and provide flood defence maintenance. All services comply with environmental agency guidelines, using registered waste carriers for proper disposal.
People
Paul Storey
Director
With over 15 years' experience in pest control, Paul leads The Pest Detective's operations. He personally oversees complex cases including commercial contracts and invasive species eradication. His commitment to ethical practices and customer education has earned multiple industry commendations.
Questions
Do you offer emergency pest control services?
Yes, we provide 24/7 emergency call-outs with operators available within 90 minutes of contact for urgent pest problems.
Are your treatments safe for children and pets?
All our pest control solutions prioritise safety, using child- and pet-safe products that meet UK regulatory standards.
How quickly can you respond to a wasp nest problem?
We aim to arrive within 90 minutes of your call for wasp nest removal, with immediate treatment using protective equipment.
Do you provide commercial pest control documentation?
Yes, we supply risk assessments, method statements, and compliance documentation for business clients as part of our service.
What areas do you cover?
We operate across Dorset and West Hampshire, including Poole, Bournemouth, Christchurch, Wareham, and Ringwood.
Do you offer guarantees on pest control treatments?
We provide follow-up visits at no extra cost until the pest problem is fully resolved, with annual contracts available for ongoing protection.
Reviews (1)
Helen Helas
Jul 08, 2016
Report
Brilliant service. Called Paul and he came to our house within 24hrs. Gave us great advise and kept us informed of what of what he was doing at all times. Would definitely recommend and use again if needed.
