Business Details
35 Years
experience
Emergency
services
Trusted Fire & Security Services in Bristol
Established in 1991, BACSecurity has built a reputation as a trusted provider of fire and security solutions across the Southwest UK. Our family-run business combines over three decades of industry expertise with a commitment to quality, evidenced by our BAFE and SSAIB accreditations. We offer a comprehensive range of services, including fire alarm systems, CCTV surveillance, access control, and intruder alarms, all supported by 24/7 emergency response capabilities. Our team of fully vetted engineers delivers tailored solutions for commercial, residential, and public sector clients, prioritising compliance and reliability.With a focus on innovation, we maintain partnerships with leading manufacturers to ensure cutting-edge installations and maintenance. Our dedication to community engagement extends through local sponsorships and educational partnerships. As an ISO 9001-certified company, we uphold rigorous quality control standards while providing free technical support and competitive quotations. Our growth from a domestic alarm provider to a multi-disciplined contractor reflects our ability to adapt to evolving industry demands while maintaining personal service.
Services
Fire Alarms
CCTV Systems
Access Control
Fire Alarms Maintenance
Keyholding Services
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of specialist fire and security experience
- Our engineers provide 24/7 emergency response service
- We hold BAFE and SSAIB industry accreditations
- Family-run business with ISO 9001 quality certification
- Free unlimited technical support available 24/7
Associations and certifications
- BAFE SP203
- SSAIB
- ISO 9001:2008
What people say
Excellent service
Professional and knowledgeable
Painless process
Spotless work
Helpful and understanding
Services
Fire Alarms
We design, install, and maintain fire alarm systems compliant with BS5839 standards. Our BAFE-accredited engineers provide conventional and addressable systems for commercial and residential properties. Services include risk assessments, maintenance contracts, and emergency callouts, ensuring continuous protection and regulatory compliance for businesses and homes.
CCTV Systems
Our Hikvision-approved installations offer HD CCTV solutions for security monitoring. Services include system design, installation of IP/analogue cameras, and integration with access control. We provide maintenance packages and remote monitoring options, ensuring 24/7 property protection with high-resolution imaging and real-time alerts for commercial clients.
Access Control
Paxton-approved access control systems manage entry points for businesses of all sizes. We install standalone and networked systems with biometric readers, keypads, and proximity cards. Our solutions integrate with existing security infrastructure, offering scalable options for office complexes, universities, and sensitive areas requiring restricted access.
Fire Alarms Maintenance
Comprehensive maintenance contracts ensure fire systems remain operational. Services include annual inspections, system upgrades, and compliance documentation. Our engineers provide degradation reports and emergency repairs, maintaining SSAIB standards. We service third-party installations after assessment, offering 4-hour response times for critical faults.
Keyholding Services
Professional keyholding with 24/7 security guard dispatch for alarm activations. Services include property patrols, emergency coordination, and system resets. Our trained guards work with police and insurance companies, providing incident reports within 24 hours. This service reduces insurance risks and eliminates staff call-outs for commercial clients.
People
Adam Reynolds
Director
With over 15 years in the fire and security industry, Adam oversees sales and installations. Formerly an engineer, he ensures technical excellence in all projects while maintaining client relationships across commercial sectors.
Neil Reynolds
Director
Neil manages field operations and site inspections, drawing on his engineering background. He coordinates service teams to maintain quality standards across maintenance contracts and emergency response services for housing providers.
Stephen Reynolds
Managing Director
With 40+ years in security, Stephen established BAC in 1991. He now guides strategic direction while mentoring his sons, ensuring the company maintains its family values and technical expertise.
James Talbot
Project Manager
James coordinates large-scale installations with 15+ years as a qualified engineer. He balances office management with site visits to ensure timely delivery of complex projects for public sector clients.
Louise Walsh
Accounts Manager
Louise handles financial operations with a focus on customer service. She resolves payment queries efficiently, supporting clients with billing and account management while maintaining financial compliance.
Questions
What fire and security services do you offer?
We provide fire alarms, CCTV, access control, intruder alarms, telecare systems, and keyholding services. Our BAFE and SSAIB-accredited engineers handle installations, maintenance, and 24/7 monitoring across commercial and residential sectors.
Are your engineers certified?
All engineers hold industry accreditations including BAFE SP203 and SSAIB. They undergo enhanced CRB checks and regular training to maintain ISO 9001 standards for quality and safety compliance.
Do you offer emergency services?
Yes, we provide 24/7 emergency response with a 4-hour guaranteed arrival time. Our engineers handle fire alarm faults, intruder system issues, and CCTV repairs for both BAC-installed and third-party systems.
Can you service existing security systems?
We can maintain third-party systems after a free survey. Our engineers assess compatibility and provide quotations for upgrades, repairs, or integration with BAC monitoring services.
What areas do you cover?
We operate throughout the Southwest UK, with our Bristol base serving commercial clients in Gloucestershire, Somerset, Wiltshire, and Devon. Emergency services extend to all contracted areas 24/7.
How do you ensure service quality?
Through ISO 9001-certified processes, annual audits, and engineer accreditation. We provide maintenance logs, system reports, and free technical support to maintain compliance and client satisfaction.
