Business Details
27 Years
experience
Emergency
services
Specialist Cleaning & Property Maintenance Experts
Established in 1999, we have built a reputation as a trusted provider of specialist cleaning, property maintenance, and pest control services across the UK. Our team combines over two decades of industry experience with strategic nationwide coverage, achieving a 2-hour response time in 98% of call-outs. Accredited by leading industry bodies including Facilitiesline Gold and Biokil Crown Approved, we maintain rigorous safety standards with 10m public liability and professional indemnity insurance.Our approach prioritises client needs through empathetic service delivery, combining technical expertise with a commitment to reducing reactive emergency work through planned maintenance programmes. With over 5,200 annual emergency callouts and 2,000+ clients, we serve diverse sectors including healthcare, education, and emergency services, supported by a multi-trade team capable of handling projects from initial assessment to final remediation.
Services
Biohazard Cleaning
Pest Control
Flood Restoration
Property Maintenance
Extreme Cleaning
Trauma Cleaning
Emergency Repairs
Mould Remediation
Drug Den Clearance
Graffiti Removal
Details
- Year established: 1999
Highlights and features
- 2-hour response time achieved in 98% of 2020 call-outs
- Accredited by four leading industry certification bodies
- 10m public liability and 10m professional indemnity insurance
- Multi-trade team handles projects from assessment to remediation
- Serving 2,000+ commercial, residential and public sector clients
Associations and certifications
- Facilitiesline Gold
- Bronze & Social Approved Contractors
- Biokil Crown Approved
- Altius Approved Contractors
- NACSC Accredited
- IOSH Accredited
- Dewpoint Accredited
What people say
Genuinely great service
Prompt professional service
Excellent at their job
Friendly team
Great personal engagement
Services
Biohazard Cleaning
Our biohazard cleaning specialists handle blood spills, bodily fluids, and infectious material removal following strict COSHH protocols. Using state-of-the-art equipment and biocidal agents, we achieve 100% pathogen elimination while ensuring safe disposal of contaminated waste. Our technicians operate under NACSC accreditation, providing discreet services for crime scenes, medical facilities, and industrial environments.
Flood Restoration
We offer comprehensive flood restoration including water extraction, structural drying, and property remediation. Our team employs industrial dehumidifiers and thermal imaging to identify hidden moisture, preventing secondary damage. Services cover domestic and commercial properties, with integrated plumbing and electrical repairs to restore buildings to pre-incident condition.
Pest Control
Our pest control services address infestations ranging from rodents to bedbugs using humane and chemical-free methods where possible. Certified technicians conduct full site surveys before implementing eradication programmes, including bird proofing and ant colony elimination. We maintain NPTA accreditation for mole control and provide ongoing prevention strategies.
Extreme Cleaning
Specialising in challenging environments, our extreme cleaning covers hoarder properties, drug dens, and gross filth scenarios. We combine manual cleaning with fogging technology for odour elimination, operating under strict biohazard protocols. Services include licensed waste removal and decontamination of properties affected by long-term neglect or criminal activity.
Property Maintenance
Our multi-trade maintenance service covers plumbing, electrical work, carpentry, and plastering. Available 24/7 for emergency repairs, we offer both reactive and planned maintenance programmes. The team handles projects from minor fixes to complete property refurbishments, ensuring compliance with current building regulations and safety standards.
People
Graham Hickman
Managing Director
With over 20 years in the environmental services sector, Graham leads our operations focusing on client-centric solutions. He has expanded the company from an emergency specialist to offering planned maintenance programmes, maintaining our core values of empathy and technical excellence.
Questions
What specialist cleaning services do you offer?
We provide biohazard cleaning, trauma cleaning, pest control, flood restoration, extreme cleaning, and property maintenance services across the UK.
How quickly can you respond to emergencies?
Our 24/7 service achieves a 2-hour response time in 98% of call-outs, with strategically positioned teams nationwide.
Are your services available outside regular business hours?
Yes, we operate 24 hours a day, 365 days a year for emergency cleaning and repair services.
What accreditations do you hold?
We're accredited by Facilitiesline Gold, Biokil Crown Approved, NACSC, and multiple trade-specific certification bodies.
Do you serve both commercial and residential clients?
Yes, we work with commercial, residential, and public sector clients across diverse industries including healthcare and education.
What insurance coverage do you provide?
We maintain £10m public liability and £10m professional indemnity insurance for client protection.
