Business Details
17 Years
experience
Emergency
services
Your Trusted Pest Control Partner
Established in 2009 and incorporated in 2018, 5 Star Pest Control has built a reputation as a trusted provider of pest control solutions across the Isle of Wight and southern England. Our team combines over 100 years of collective experience with a commitment to innovation, sustainability, and client education. As accredited members of the British Pest Control Association (BPCA) and the National Pest Technicians Association (NPTA), we adhere to rigorous industry standards, including the European Pest Control Standard EN16636. Our approach prioritises proactive, adaptable strategies tailored to each client's unique needs, supported by continuous professional development and a minimum of 20 annual CPD points per team member.We utilise cutting-edge technology such as thermal imaging drones and remote monitoring systems while maintaining a strong focus on environmental responsibility through Planet Mark certification. Our technicians deliver reliable, transparent services for commercial and residential clients, addressing pests ranging from rodents to wasps with minimal chemical intervention and maximum client empowerment through knowledge sharing.
Services
Commercial Pest Control
Residential Pest Control
Reactive Pest Control
Preventative Pest Control
Pest Risk Assessment
Fly Control Units
Rodent Monitoring
Bird Proofing
Wasp Nest Removal
Flea Control
Details
- Year established: 2009
Highlights and features
- Over 100 years of combined experience in pest control
- BPCA and NPTA accredited with EN16636 compliance
- Planet Mark certified for sustainability commitments
- Proactive approach using thermal imaging and remote monitoring
- Minimum 20 annual CPD points per technician for technical excellence
Associations and certifications
- British Pest Control Association (BPCA)
- National Pest Technicians Association (NPTA)
- Planet Mark
- EN16636
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
Commercial Pest Control
Our commercial pest control services protect businesses across hospitality, healthcare, and industrial sectors. Using BPCA-compliant methods, we deliver tailored solutions for rodents, insects, and birds. Our technicians combine 100+ years of collective experience with thermal imaging technology to identify and resolve infestations efficiently, ensuring compliance with food safety regulations and minimising operational disruption.
Residential Pest Control
We provide discreet residential pest control for homeowners facing rodent, insect, or bird infestations. Our NPTA-certified technicians use environmentally friendly products and proofing solutions to address current problems while preventing future outbreaks. From wasp nest removal to mouse baiting, we prioritise family safety and property protection with minimal chemical intervention.
Fly Control Units
Our Zircon electronic fly control units offer sustainable solutions for commercial and residential properties. Featuring LED filament technology and remote monitoring capabilities, these systems provide 24/7 protection against flying insects. We supply and maintain units ranging from Zircon16IP industrial models to Zircon36 discreet front-of-house solutions, ensuring compliance with hygiene standards.
Rodent Monitoring
Using remote monitoring technology and humane traps, we offer comprehensive rodent control services. Our BPCA-compliant approach combines physical proofing with strategic baiting to eliminate infestations and prevent re-entry. Technicians conduct thorough property assessments to identify entry points and implement long-term exclusion strategies while maintaining strict health and safety protocols.
Pest Risk Assessment
We provide free comprehensive pest risk assessments for commercial and residential properties. Our technicians identify potential entry points, existing infestations, and environmental risk factors. Using thermal imaging and inspection drones, we create detailed reports with actionable recommendations for prevention and treatment, ensuring clients understand their specific pest control requirements.
People
Chris Turner
Chief Executive Officer
With 40 years' experience in pest control, Chris leads 5 Star Pest Control as CEO. Former managing director of a national pest control company, he specialises in complex site solutions and bird proofing. Committed to industry excellence through continuous professional development.
David French
Team Leader
David has served the Isle of Wight community for over 30 years. Holding the BPCA Field Biologist qualification and Royal Society of Public Health fellowship, he excels in technical pest control solutions. Recipient of the Charles Keeble Award for top national BPC examination performance in 2007.
Adam Povey
Senior Technician
Level 2 qualified technician specialising in safe pest treatments. Adam focuses on maintaining environmental standards while providing client reassurance during distressing pest problems. Offers expert advice on preventive measures including property proofing and hygiene practices.
Chris Silvethorne
Technician
Level 2 qualified pest technician with expertise in resolving client pest issues. Combines technical proficiency with client care, particularly assisting those with pest-related phobias. Implements both chemical and physical control methods with professional discretion.
Questions
What areas do you cover?
We operate across the Isle of Wight and southern England, providing both residential and commercial pest control services to businesses and homeowners.
Are your treatments safe for families and pets?
Yes, we prioritise environmentally friendly products and physical proofing solutions. Chemical treatments are used only when necessary, following strict safety protocols to protect families and animals.
How quickly can you respond to emergencies?
We offer prompt service implementation, with emergency call-outs available. Many treatments can be completed within 24 hours of initial contact, depending on the pest type and infestation scale.
Do you offer ongoing pest prevention?
Yes, our services include proactive pest management strategies. We provide physical proofing solutions, hygiene advice, and remote monitoring systems to prevent future infestations after resolving current problems.
What accreditations do you hold?
We are accredited by the British Pest Control Association (BPCA) and National Pest Technicians Association (NPTA). Certified to EN16636 standards and Planet Mark for sustainability commitments.
Can you handle commercial food safety requirements?
Yes, we specialise in pest control for hospitality, food manufacturing, and healthcare sectors. Our BPCA-compliant services ensure compliance with food safety regulations through regular inspections and documented control measures.
Reviews (2)
Chelle Winson-Rigby
Sep 04, 2018
Report
Fab service and fab people. Highly recommended. Very friendly service. Also very reasonably priced. Best price on island. X
Cerys Warvill
Jun 15, 2018
Report
Lovely people, the gentleman I have been speaking to on the phone has been so patient and understanding and the man who came to our house to carry out.
