Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Security Systems in Norwich
Established in 1992 by Steve Dann and Richard Taylor, The Alarm has built a reputation for excellence in electronic security and fire detection systems. With NSI Gold and BAFE approvals, alongside ISO 9001 certification, we combine rigorous quality standards with over three decades of technical expertise. Our focus on customer satisfaction drives us to deliver tailored solutions using leading brands like Texecom, Hikvision, and Paxton. We specialise in designing, installing, and maintaining systems that meet exact client needs, from small residential properties to large commercial complexes.Our commitment to innovation ensures all installations incorporate the latest technology, including smartphone integration and remote monitoring capabilities. As a trusted partner, we prioritise long-term client relationships through competitive pricing, transparent communication, and ongoing support for both new and existing systems.
Services
Access Control
Intruder Alarms
CCTV Systems
Fire Alarms
Door Entry
Call Systems
EVCS
Public Address
Induction Loop
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience in security and fire systems.
- Our NSI Gold approval ensures industry-leading standards.
- ISO 9001 certified quality management processes.
- We use leading brands like Hikvision and Paxton for reliability.
- 24/7 support for system maintenance and emergency assistance.
Associations and certifications
- NSI Gold
- BAFE SP203
- ISO 9001
Services
Intruder Alarms
Our intruder alarm systems combine European-standard design with NSI Gold-approved installation. Using Texecom technology, we create user-friendly systems that deter crime while offering smartphone control. Systems are tailored to residential and commercial properties, ensuring asset protection and police response integration. Installation includes risk assessment and compliance with health and safety regulations.
Fire Alarms
BAFE SP203-approved fire alarm systems use Advanced Electronics technology for rapid threat detection. We install addressable and conventional systems compliant with BS5839 standards. Our solutions include voice evacuation features and integration with building management systems. All installations include commissioning certificates and maintenance schedules to meet insurance requirements.
CCTV Systems
Hikvision-powered CCTV systems offer Full HD resolution with remote monitoring capabilities. We design discreet and overt systems for homes, businesses, and public spaces. Installations include IP-based networks with digital recording and motion-activated alerts. Systems integrate with access control for comprehensive security management.
Access Control
Paxton-manufactured access control systems provide tiered security solutions from keypad entry to biometric recognition. We implement wireless and wired systems for schools, offices, and multi-site buildings. Integration with existing IT infrastructure allows centralised management while maintaining strict authorisation protocols for sensitive areas.
Emergency Voice Communication
BS5839 Part 9 compliant EVCS ensure safe evacuation for mobility-impaired individuals. Our two-way communication systems integrate with building fire protocols to provide real-time assistance coordination. Installations include digital signal processing for clear communication in high-noise environments, with regular maintenance to guarantee operational readiness.
People
Richard Taylor
Co-Founder
Co-founder of The Alarm since 1992, Richard Taylor has driven technical innovation and quality standards across security and fire detection systems.
Steve Dann
Co-Founder
Original co-founder Steve Dann established The Alarm's engineering foundations before retiring in 2007 due to health reasons.
Questions
What security systems do you offer?
We provide access control, CCTV, intruder alarms, fire alarms, door entry, disabled refuge call systems, public address, and induction loop systems.
Are your systems compliant with industry standards?
All installations meet BS5839 standards, with BAFE SP203 and NSI Gold approvals for fire and security systems.
Can I control systems remotely?
Yes, most systems offer smartphone control and remote internet access via compatible routers.
Do you support existing systems installed by others?
We provide maintenance, upgrades, and monitoring for security/fire systems originally installed by other suppliers.
How quickly can installations be completed?
Timelines vary by system complexity, but we prioritise efficient scheduling and completion without compromising quality standards.
Reviews (1)
Steven Thompson
Sep 28, 2014
Report
Really enjoying learning about a great family led company in the heart of the great city of Norwich, we love local and this is simply that with a dose of perfection for desert!
