Business Details
16 Years
experience
Emergency
services
Expert Plumbing and Bathroom Services in Oxford
Established in 2010, Milton & Swan is an all-female plumbing team based in Oxford, specialising in general plumbing and bathroom installations. Our founders, Kate and Laura, began their journey renovating a stables block into a modern apartment, which inspired them to pursue formal qualifications including City and Guilds Level 3 Plumbing, BPEC/WRAS Certifications, and NICEIC Domestic Ventilation accreditation. We pride ourselves on delivering reliable, customer-focused services that meet UK Water and Building Regulations, with all work guaranteed for 12 months. Our commitment to exceptional quality and value for money is reflected in our meticulous attention to detail and positive client testimonials.As a small business, we prioritise transparency, ensuring clients receive clear communication and no hidden fees. Our expertise extends to tiling, emergency repairs, and partial bathroom refurbishments, with a focus on minimising disruption to daily life. We are fully insured and maintain strong relationships with local suppliers to source high-quality materials. Our guiding principle remains simple: provide the level of service we would expect as customers ourselves.
Services
General Plumbing
Bathroom Installation
Tiling Services
Emergency Repairs
Partial Refurbishments
Shower Upgrades
Tap Replacements
Leak Repairs
Bathroom Design
Water Regulation Compliance
Details
- Year established: 2010
Highlights and features
- We have over 12 years of combined experience in residential plumbing and refurbishments.
- Our team holds City and Guilds Level 3 Plumbing and BPEC Certifications.
- We guarantee all workmanship for 12 months post-completion.
- Our services are fully compliant with UK Water and Building Regulations.
- We maintain transparent communication with no hidden fees.
Associations and certifications
- City and Guilds
- BPEC
- WRAS
- NICEIC
What people say
Careful planning
Excellent finish
Efficient and tidy
Professional communication
Reliable service
Services
General Plumbing
We offer comprehensive plumbing solutions for residential properties, including tap replacements, pipe work, appliance installations, and leak repairs. Our certified plumbers ensure compliance with UK Water Regulations using WRAS-approved materials. Clients benefit from free no-obligation quotes and flexible scheduling for both small and large jobs.
Bathroom Installation
Our team specialises in bathroom installations, from complete refurbishments to partial upgrades. Services include shower and bath fitting, WC and basin installations, and custom vanity units. We coordinate with other trades to ensure seamless integration of plumbing, tiling, and electrical work while maintaining clean, disruption-free workspaces.
Tiling Services
We provide professional tiling for bathrooms and kitchens, including metro tiles, arabesque patterns, and bespoke designs. Our work includes substrate preparation, waterproofing, and niche installations. Clients appreciate our attention to detail, with options to reuse existing tiles for cost-effective solutions.
Emergency Repairs
Our emergency call-out service addresses urgent plumbing issues like burst pipes, leaking taps, and shower valve failures. We respond promptly to minimise property damage, offering temporary fixes and permanent solutions. Previous clients praised our rapid response times and effective problem resolution for critical issues.
Partial Refurbishments
We focus on targeted bathroom improvements such as replacing outdated fixtures, installing new shower enclosures, or adding storage solutions. These projects typically take 1-3 days, with minimal disruption to household routines. Our approach combines practicality with aesthetic enhancements, as demonstrated in multiple client testimonials.
People
Kate
Plumber
Co-founder Kate holds City and Guilds Level 3 Plumbing and BPEC Certifications. With over 12 years of experience in residential refurbishments, she specialises in complex plumbing systems and client communication, ensuring projects meet both technical and aesthetic requirements.
Laura
Plumber
Laura, a co-founder, brings expertise in tiling and bathroom design. Her qualifications include NICEIC Domestic Ventilation accreditation. She focuses on space optimisation and material selection, balancing functionality with visual appeal in every project undertaken.
Questions
What plumbing services do you offer in Oxford?
We provide general plumbing repairs, bathroom installations, tiling, emergency call-outs, and partial refurbishments. This includes tap replacements, shower upgrades, and compliance with UK Water Regulations.
Do you handle emergency plumbing repairs?
Yes, we offer emergency call-outs for urgent issues like burst pipes, leaking taps, and shower valve failures. We aim to respond promptly to minimise property damage.
Are your plumbers qualified?
Our team holds City and Guilds Level 3 Plumbing, BPEC/WRAS Certifications, and NICEIC Domestic Ventilation accreditation, ensuring compliance with industry standards.
What areas do you cover?
We primarily serve Oxford, Kidlington, Bicester, and Islip, with surrounding villages within a 20-minute drive. Further locations may be considered upon request.
Do you offer guarantees on your work?
All work carries a 12-month guarantee for workmanship, with parts covered under separate manufacturer warranties as applicable.
Can you assist with bathroom design ideas?
Yes, we provide design consultations for bathroom layouts, material selection, and space optimisation, drawing from our extensive experience in residential refurbishments.
