Business Details
31 Years
experience
Emergency
services
Your Trusted Plumber in Marlow
Established in 1995, Troubled Waters has built a reputation for excellence across Marlow, Henley, Beaconsfield, and surrounding areas. Our team of Gas Safe registered engineers brings over 40 years of combined industry experience, delivering tailored solutions from minor repairs to full system installations. We prioritise precision and customer satisfaction, ensuring every projectfrom bathroom renovations to emergency boiler repairsmeets the highest standards. Accredited by Worcester Bosch and the Chartered Institute of Plumbing and Heating Engineering, we combine technical expertise with a commitment to staying current with evolving regulations and technologies.Our focus on transparency, reliability, and attention to detail has fostered long-term client relationships, with 80% of our work stemming from repeat business and referrals. We operate with integrity, guaranteeing clean, efficient service and adherence to safety protocols, ensuring client peace of mind.
Services
Central Heating Systems
Emergency Repairs
Bathroom Installation
Boiler Servicing
Gas Safety Certificates
Power Flushing
LPG Systems
Underfloor Heating
Details
- Year established: 1995
Highlights and features
- 40+ years of combined experience in plumbing and heating engineering
- Gas Safe registered for legal and safe gas appliance work
- Worcester Bosch accredited with 8-year product guarantees
- 80% of work comes from repeat customers and referrals
- Registered members of the Chartered Institute of Plumbing and Heating Engineering
Associations and certifications
- Gas Safe Register
- Worcester Bosch
- Chartered Institute of Plumbing and Heating Engineering (CIPHE)
What people say
Excellent job
Recommend them
Good value
Reliable and quick
Trustworthy service
Services
Emergency Repairs
We provide rapid response for urgent plumbing and heating issues including burst pipes, boiler failures, and water leaks. Our Gas Safe engineers prioritise safety and efficiency, minimising property damage while restoring functionality. Available for immediate call-outs across Marlow and surrounding areas.
Boiler Installation
Specialising in Worcester Bosch boiler installations with 8-year manufacturer guarantees. We assess property requirements to recommend optimal conventional or combi boiler systems, ensuring compliance with current condensing regulations and energy efficiency standards for residential and commercial properties.
Bathroom Installation
Full bathroom design and installation services for contemporary or traditional settings. Our team advises on space optimisation, fixture selection, and regulatory compliance, delivering functional and aesthetically pleasing solutions tailored to client preferences and property characteristics.
Gas Safety Certificates
Mandatory annual gas appliance inspections for landlords, conducted by Gas Safe registered engineers. We issue official safety certificates following comprehensive checks of boilers, pipework, and ventilation systems to ensure compliance with UK legal requirements and tenant safety standards.
Power Flushing
Specialist power flushing removes sludge and debris from central heating systems, restoring efficiency and preventing future breakdowns. We use industry-standard equipment to clean radiators, pipes, and boilers, followed by inhibitor treatment to prolong system longevity and maintain optimal performance.
People
Mark Way
Owner and Senior Engineer
With over 25 years in the plumbing industry, Mark leads our team of engineers, combining hands-on expertise with strategic oversight. He specialises in complex heating system designs and ensures all work meets Gas Safe and CIPHE standards, maintaining direct client communication throughout projects.
Questions
Are you Gas Safe registered?
Yes, we hold Gas Safe registration number 232904, allowing legal and safe work on all gas appliances across the UK.
Do you offer emergency plumbing services?
We provide urgent call-out services for burst pipes, boiler failures, and other plumbing emergencies, typically responding within 2 hours.
What areas do you cover?
We operate from Marlow, serving Henley, Beaconsfield, and surrounding areas including Reading, Slough, and High Wycombe.
Can you install Worcester Bosch boilers?
As Worcester Bosch accredited installers, we offer full boiler replacements with 8-year manufacturer guarantees on parts and labour.
How often should central heating systems be serviced?
Annual servicing is recommended to maintain efficiency, ensure safety compliance, and preserve manufacturer warranties on boilers.
Do you provide bathroom design advice?
Our team offers free initial consultations on bathroom layouts, fixture selection, and regulatory requirements before any installation work begins.
