Business Details
50+ Years
experience
Professional Removals and Storage in Kent
Established in Deal, Kent, we are a family-owned removals and international shipping company with over 50 years of industry experience. Our expertise spans local, national, and global relocations, complemented by comprehensive storage solutions and document management services. We prioritise client satisfaction through meticulous planning, trained professionals, and tailored services to ensure seamless transitions for residential and commercial clients. Our commitment to reliability and transparency is reflected in decades of repeat business and community recognition, including local event sponsorships.With secure storage facilities and cutting-edge shredding services, we address modern challenges such as data protection. Our team's dedication to stress-free moves is underscored by competitive pricing and flexible payment options, including a 2% surcharge for card transactions. We operate with integrity, offering clear terms and a satisfaction guarantee, as evidenced by testimonials highlighting our professionalism and exceptional service.
Services
International Removals
Commercial Removals
Secure Storage
Document Shredding
Packing Materials
Household Removals
European Moves
Office Relocation
Special Item Handling
Self Storage
Details
- Year established: 1972
Highlights and features
- Over 50 years of experience in domestic and international removals
- Family-owned business with locally-based expertise in Kent
- Offers secure storage solutions for furniture and confidential documents
- Accommodates special item handling including pianos and electronics
- Transparent pricing with flexible payment options and clear terms
What people say
Excellent service
Professional team
Stress-free experience
Very polite
Competitive pricing
Services
International Removals
We provide comprehensive international removal services, specialising in European and worldwide deliveries. Our trained team handles customs documentation, packing, and logistics coordination to ensure seamless cross-border relocations. With dedicated containerised storage and a 40-year reputation for reliability, we prioritise secure transportation and timely delivery for both household and commercial clients.
Secure Storage
Our Kent-based storage facility offers short- and long-term solutions for household goods, office equipment, and sensitive documents. Containerised units maintain cleanliness, while digital inventory systems track consignments. Oversized items receive specialist handling, and 24/7 security ensures client peace of mind for both domestic and commercial storage requirements.
Document Shredding
We offer certified security shredding services compliant with DIN 3257-1 standards. Clients receive sealed bags for confidential materials, with on-site industrial shredding available. Each destruction receives a certificate, supporting GDPR compliance. Competitive rates include collection options for businesses requiring secure disposal of financial records and personal data.
Commercial Removals
Our team executes efficient office relocations with minimal business disruption. Services include IT equipment handling, document management, and furniture transportation. We coordinate timelines with IT departments and facility managers, ensuring operational continuity through meticulous planning and dedicated project management for corporate clients across Kent and beyond.
Special Item Handling
We specialise in moving delicate and high-value items including grand pianos, antiques, and electronics. Staff receive specific training in protective packing techniques, while climate-controlled containers maintain optimal conditions. Comprehensive insurance options and inventory documentation ensure client confidence in transporting irreplaceable possessions during domestic and international moves.
People
Peter Varrall
Managing Director
Leading Castles Removals for over 20 years, Peter combines operational expertise with strategic vision. He maintains hands-on involvement in client relationships while overseeing fleet management and service quality improvements across the company's 50-year history.
Louisa
Office Manager
With 15 years at Castles, Louisa manages day-to-day operations and client communications. Her organisational skills ensure smooth coordination between surveyors and moving teams, maintaining the company's reputation for stress-free relocations since joining in 2008.
Questions
What types of removal services do you offer?
We provide domestic moves across the UK, European relocations, international shipping, commercial removals, and specialist item transportation including pianos and antiques.
How can I pack fragile items securely?
We supply premium double-walled boxes, bubble wrap, and protective blankets. Staff can demonstrate packing techniques or provide full packing services for delicate items.
Do you offer storage solutions?
Yes, our Kent facility provides secure short- and long-term storage with digital inventory tracking and climate-controlled options for sensitive items.
What payment methods are accepted?
We accept major debit/credit cards (with 2% surcharge), cheques, and BACS transfers for both removal and storage services.
Can I schedule weekend services?
Saturday services operate 9am-12pm. Extended hours and Sunday appointments require prior arrangement and may incur additional charges.
How does the shredding service work?
Collect a security bag (£5) for up to 17kg of documents. Return items for certified shredding with 2-hour processing and recycling confirmation provided.
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Reviews (1)
Angela Franklin
Aug 22, 2018
Report
A great service by a friendly family business based in Deal. From the home visit to give me a quote for the removal, to phone/email communications and then to the actual removal, storage service for a few days and then moving of everything in, I can honestly say I was really impressed. Its really hard work moving someone elses worldly goods and all the removal men did their jobs with a friendly and positive attitude. Id really recommend Castles Removals. Thank you!
