Business Details
22 Years
experience
Trusted Removals and Storage Services in Nantwich
Established in 2004 by Pete and Kirsty Townsend, Townsends Of Nantwich is a family-run removals and storage company rooted in Cheshire. Our founders transitioned from careers in the Cheshire Fire Service to address gaps they personally experienced during a stressful house move in 2003, where damaged furniture and hidden charges were prevalent. With over two decades of combined industry expertise, we prioritise efficiency, professionalism, and consistent high standards. Our team members have served the company for a minimum of eight years, ensuring continuity and reliability. We operate a fleet of well-maintained vehicles driven competently, avoiding third-party hire trucks.Our commitment to transparency is reflected in our one-inclusive-price model, which eliminates hidden extras. Comprehensive insurance coverage up to 25,000 per vehicle and humidity-controlled storage facilities further underscore our dedication to safeguarding clients' possessions. As a customer-focused business, we treat furniture with care, maintain courteous service, and provide unlimited access to stored items during office hours. Our approach combines entrepreneurial spirit with a deep understanding of clients' needs, ensuring stress-free domestic and commercial removals across the UK.
Services
Domestic Removals
Commercial Removals
Packing Service
Secure Storage
Insurance Coverage
Details
- Year established: 2004
Highlights and features
- Our team has served the company for at least 8 years
- We provide one inclusive price with no hidden extras
- Humidity-controlled storage with unlimited access during office hours
- Comprehensive insurance coverage up to 25,000 per vehicle
- Vehicles maintained to the highest standards without using hire trucks
Services
Domestic Removals
We specialise in stress-free domestic removals across the UK, using well-maintained vehicles and experienced staff. Our process includes careful handling of possessions, competitive pricing with no hidden charges, and flexible scheduling to accommodate client needs. All moves include comprehensive insurance coverage up to 25,000 per vehicle.
Commercial Removals
Our commercial removals service ensures minimal business disruption during office relocations. We provide dedicated project management, secure packing of sensitive equipment, and efficient transportation. The service includes vehicle access planning to prevent property damage and maintains the same one-inclusive-price transparency as our domestic moves.
Packing Service
Our expert packing team uses appropriate materials to protect items during transit, with free goods-in-transit insurance included. We offer full-service packing or supply high-quality materials for self-packing. The service reduces damage risk through systematic wrapping techniques and strategic box loading.
Secure Storage
We provide humidity-controlled storage rooms with exclusive access to clients' belongings during office hours. Each storage unit remains dedicated to individual clients, preventing cross-contamination of items. The facility features smoke detectors and regular security checks to ensure item safety.
Insurance Coverage
All removals include comprehensive insurance up to 25,000 per vehicle, covering accidental damage during transit. This standard coverage requires no additional payment, aligning with our commitment to transparent pricing. Claims processes are designed for straightforward resolution with minimal client involvement.
People
Pete Townsend
Director
With over 20 years' experience in removals and storage, Pete Townsend co-founded Townsends Of Nantwich after identifying market gaps through personal experience. He oversees operational standards and service quality.
Kirsty Townsend
Director
Kirsty Townsend brings extensive business management expertise to Townsends Of Nantwich. She focuses on client relations and administrative operations, ensuring the company maintains its customer-centric approach since co-founding in 2004.
Questions
What areas do you cover for removals?
We provide domestic and commercial removals across the entire UK, operating from our Nantwich, Cheshire base.
Do you offer storage facilities?
Yes, we have secure, humidity-controlled storage rooms in Nantwich with exclusive access to your belongings during office hours.
What's included in your one-inclusive-price quote?
Our quote includes transport, labour, comprehensive insurance up to £25,000 per vehicle, waiting time, and packing service if required.
How experienced is your team?
All team members have worked with us for at least eight years, receiving regular training to maintain our high service standards.
Can you help with packing?
We offer professional packing services using appropriate materials, or supply boxes and materials for self-packing clients.
Are your vehicles maintained to high standards?
Yes, we maintain our own fleet to the highest standards without using hire trucks, ensuring reliability and safety during removals.
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Reviews (2)
Den Harding
Jul 31, 2018
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What a brilliant company! We needed an electric church organ moving from one church to another. We were quoted a price for the removal which we were very happy with. Amazed to then be told after they carefully moved it this afternoon that there would be no charge. Can't recommend this company and these lovely men highly enough.
James Venables
Jun 29, 2018
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If your moving house and want a group of reliable hard working guys you won't go wrong with Townsend Removals.
