Hadley & Ottaway

We provide carefully planned home removals for local and overseas moves, with options tailored to your individual requirements. Our team can pack your belongings or supply the necessary packing materials, including portable wardrobes. Specialist materials protect valuable possessions, while carpets and banisters are also safeguarded throughout the move. We aim to manage every aspect professionally.

We provide professionally planned corporate and business removals, with the resources and expertise to support local, national and international relocations. Each move is rigorously organised to achieve the most effective solution for your business. Where required, we can arrange weekend, overnight or out-of-hours work to minimise disruption to customers and staff, while coordinating other contractors as needed.

We provide expert overseas removals with careful packing to protect bulky, fragile and valuable belongings throughout the move. For most international removals, items travel by pantechnicon vehicles using roll-on, roll-off ferries, while distant destinations require carefully packed, lined steel containers transported by ship. An approved agent then oversees safe delivery to your new home.

We treat your household possessions with the utmost respect and care throughout your move. Should storage be required, security remains central to our service, ensuring your contents are fully protected. Every item is recorded on a professional inventory assigned to a dedicated container at our 24/7 security-protected premises. A numbered seal remains in place until delivery to your new home.

Leading Hadley & Ottaway since 2004, David oversees operations and strategic growth. With decades of industry experience, he ensures the company maintains its family ethos while modernising services to meet evolving client needs.

Caroline plays a key role in business strategy and client relations. Her focus on customer care and sustainability initiatives aligns with the company's commitment to ethical practices and long-term client partnerships.

Paul manages day-to-day operations, ensuring efficient service delivery. With extensive logistics expertise, he coordinates teams and resources to maintain high standards across all removals and storage projects.

Chris leads client consultations, providing tailored moving solutions. His in-depth knowledge of domestic and international removals helps clients navigate complex relocations with confidence and clarity.

Darren oversees logistics and resource management, ensuring timely execution of moves. His focus on staff training and safety protocols maintains operational excellence across the company's fleet and warehouse operations.

We operate across East Anglia, the UK, and internationally to Europe, Australia, New Zealand, and the USA.

Yes, we provide full packing services with specialist materials for fragile items like antiques and pianos.

Our warehouses have 24/7 CCTV, secure containers, and inventory tracking for complete peace of mind.

Belongings are packed in steel containers and transported via roll-on/roll-off ferries or ships for international deliveries.

We are a Which? Trusted Trader of the Month and maintain rigorous industry standards for service and safety.

Yes, we offer weekend and overnight corporate moves to minimise disruption to your operations.

We had a very good experience with Hadley & Ottoway, who were friendly, helpful and professional. It was a very stressful time for us - isn't moving always? So we really appreciated their down-to-earth approach and can-do attitude. Thanks, guys!

We were recommended Hadley & Ottaway Ltd by friends. They were right - a brilliant company. From the initial contact, to getting a video survey with Darren (which worked so well I was shocked in how accurate it ended up being), the amazing office team, the right amount & size of boxes delivered, the three day-two truck-three man plan that worked so well over the distance - it all went so well. A special mention to Lee, Terry and Stephen who moved us - doing our fragile pack as well - emptying a house/garage/garden and filling a house/cabin/motorbike shed/shed/garden
You made our move from Kent to Norfolk really stress free.

We have recently used Hadley & Ottaway for our house move. We wanted to thank Lee, Chris, Mark and Logan for all of their hard work in helping our moving day to go smoothly. Everyone involved in the process from the initial visit, booking and on the moving day were helpful, friendly and kept us informed at every stage. We highly recommend Hadley & Ottaway.

We chose Hadley & Ottaway to move our extensive house contents, which included 100s of books and a baby grand piano! Their evident experience moving anything and everything (including pianos) was a key reason for selecting them over other removal firms, but their quote was also competitive and from the first meeting their staff were polite and professional. They explained everything we needed to know, offered valuable packing guidance and accomodated numerous changes to the date and arrangements of the move.

On the move day, everything was done with the utmost efficiency by the team of Jordan, Lee, Stephen and Logan and the treasured piano was confidently loaded and transferred to our new home. If you have a move planned - look no further! Thank you, Hadley & Ottaway.

Exceptional company, attention to detail was fantastic and the team were so helpful. The care in moving our possessions was outstanding, from the way they protected carpets and door frames to the way they packed and moved our belongings.