Business Details
Trusted UPVC & Roofing Solutions in Torquay
Established over three decades ago, J & M Home Improvements is a family-run business specialising in UPVC and roofing solutions. As the longest-serving certified Velux installer in the South West, we combine extensive industry experience with a commitment to quality craftsmanship. Our team, led by director Joe Couch and partners Martin and Luke Couch, brings generations of expertise to every project, ensuring unrivalled knowledge of Velux products and installations.We operate across Devon, East Cornwall, and Somerset, offering comprehensive services including windows, doors, conservatories, flat roofing, and loft refurbishments. Our approach prioritises customer satisfaction through transparent communication, budget-friendly pricing, and minimal disruption to daily life. With numerous industry qualifications and a reputation for excellence, we guarantee professional service from initial consultation to project completion.
Services
Velux Installations
Roof Lanterns
Flat Roofing
UPVC Doors
Windows
Loft Refurbishment
Conservatory Installations
Slating & Tiling
Guttering
Kitchen Renovations
Highlights and features
- We are the South West's longest-serving certified Velux installers with 30+ years of experience.
- Our family-run team ensures direct communication without intermediary sales personnel.
- We offer a price promise, working within your budget while maintaining high standards.
- Our services are tailored to minimise disruption to your daily routine.
- Fully qualified team with industry-specific diplomas and NVQ certifications.
Associations and certifications
- Velux Certified Installer
What people say
Professional friendly service
Excellent standard of work
Highly recommended
In budget and reliable
Completed on time
Services
Velux Installations
We specialise in Velux roof window installations, offering expert fitting of standard replacements to solar-powered systems. Our certified team handles building control processes and provides spare parts within 48 hours. With unrivalled local knowledge, we ensure seamless integration and long-term durability for residential properties.
Roof Lanterns
Our UPVC and aluminium roof lanterns are custom-manufactured to suit individual specifications. We manage projects from timber construction to flat roof integration, ensuring compliance with building regulations. As a family business, we provide end-to-end support for both design and installation phases.
Flat Roofing
Specialising in high-performance SBS felt flat roofing, we handle projects ranging from garage roofs to warm roof systems. Our expertise includes balcony waterproofing and tiled flat roofs, with a focus on longevity and weather resistance tailored to client requirements.
UPVC Doors
We supply and install a wide range of UPVC and composite doors, including Eurocell Dales Collection and Solidor products. With extensive colour options and security-focused designs, our installations enhance both aesthetics and property safety for residential clients.
Windows
From single-pane replacements to full window overhauls, we offer bespoke UPVC solutions. Our team provides expert advice on energy efficiency and design options, ensuring improved insulation and modern aesthetics for homes across the South West.
People
Joe Couch
Director
With over 30 years in the industry, Joe is the South West's longest-serving Velux-certified installer. His expertise in UPVC and roofing trades forms the foundation of our business's reputation for excellence.
Martin Couch
Partner
A fully trained Velux installation expert, Martin holds industry diplomas and NVQ qualifications. He brings technical precision to every project, ensuring compliance with the highest standards of quality.
Luke Couch
Partner
Luke combines hands-on experience from our builders' business with advanced installation skills. His attention to detail and commitment to professional development ensure exceptional results for complex projects.
Trudy Couch
Director/Administration
Trudy manages office operations and client communications, providing organisational support that ensures smooth project execution. Her administrative expertise complements the team's field operations.
Questions
What areas do you serve?
We operate across Devon, East Cornwall, and Somerset, providing home improvement solutions tailored to local property needs.
Are you certified Velux installers?
Yes, we are the longest-serving certified Velux installers in the South West with over 30 years of specialist experience.
Do you offer free quotes?
We provide free, no-obligation quotes with a commitment to competitive pricing and transparent cost breakdowns.
What services do you offer?
Our services include UPVC windows/doors, Velux installations, flat roofing, conservatories, loft conversions, and comprehensive guttering solutions.
How do you handle project timelines?
We work around your schedule, ensuring minimal disruption while maintaining strict adherence to agreed completion dates.
