Business Details
31 Years
experience
Emergency
services
Trusted Security & Landscaping Services for Sunderland Businesses
Established in 1995, SEP (SEP) has built a reputation for delivering high-quality security and landscaping services across the North East of England. Our commitment to excellence stems from our foundational role in supporting the regeneration of land previously utilised for heavy industry, transforming it into a thriving commercial hub. As guardians of Sunderland Enterprise Park, we provide round-the-clock security solutions, including CCTV monitoring, tailored patrols, and key holding services, ensuring businesses operate in a safe, secure, and environmentally conscious environment. Our team combines 25 years of operational expertise with cutting-edge technology to address evolving security challenges, while our landscaping services enhance the aesthetic and ecological value of commercial spaces.Partnering with industry leaders like Mitie, we offer bespoke security arrangements and facilities management support, reflecting our dedication to client satisfaction, ethical practices, and community engagement. With a 24/7 manned control room and a focus on rapid response times, we prioritise the protection of assets, personnel, and the natural environment, maintaining strong relationships with local authorities and businesses.
Services
Security Solutions
Key Holding Services
Static Guard Service
Vacant Property Checks
Landscaping Maintenance
Details
- Year established: 1995
Highlights and features
- 25 years of dedicated security experience on Sunderland Enterprise Park
- 24/7 manned control room with rapid 2-minute response times
- Tailored security solutions partnered with industry leader Mitie
- SIA-licensed guards and comprehensive 42-day CCTV evidence retention
- Integrated landscaping services maintaining environmental and aesthetic standards
What people say
Effective and efficient
Professional manner
Flexible and reliable
Seamless handling
Highly recommend
Services
Security Solutions
Our tailored security services combine 24/7 CCTV monitoring with rapid response protocols to protect businesses on Sunderland Enterprise Park. Utilising 23 strategically placed cameras connected via secure fibre links, our specialists provide real-time incident management, digital evidence retention for 42 days, and immediate liaison with emergency services when required. Clients receive automated incident reports and benefit from guaranteed patrol frequencies ranging from 2-4 daily checks during working hours to 4-8 checks on weekends.
Key Holding Service
Professional key management solutions store clients' keys in secure control room cabinets with full audit trails. Our 2-minute response guarantee ensures swift action during alarm activations, including site inspections, emergency service coordination, and contractor dispatch. Services include premises access management for staff and contractors, with insurance-compliant procedures reducing business risks while maintaining staff safety through professional third-party interventions.
Vacant Property Checks
Comprehensive inspections protect unoccupied properties from theft, vandalism, and environmental damage. Our SIA-trained guards conduct detailed internal/external assessments, utility meter readings, and security checks, providing written reports within 24 hours. Bespoke scheduling options ensure compliance with insurance requirements while mitigating legal liabilities through documented maintenance of perimeter security and timely issue reporting.
Landscaping Maintenance
Professional groundskeeping services maintain the Enterprise Park's distinctive green spaces, enhancing business environments through regular vegetation management. Our offerings include grass cutting, hedge trimming, weed control, and seasonal flower bed maintenance. These services create welcoming aesthetics for visitors while preserving ecological habitats, combining practical site management with environmental stewardship.
Static Guard Service
Dedicated security personnel provide physical presence at client locations for access control, event support, or temporary security needs. Available 24/7 through our partnership with Mitie, this service includes SIA-licensed guards, integrated control room communications, and flexible arrangements for special requirements like building works or alarm failures.
People
Carol Haggan
Facilities Manager
Over a decade of experience managing outdoor brand Berghaus' facilities, overseeing security provision and operational maintenance in partnership with SEP.
Donna Surtees
BIC Centre Manager
20-year partnership with SEP, managing security operations for a 14-acre site housing over 200 properties at North East BIC.
Dean Smith
Financial Controller
Oversaw RTC North's security arrangements with SEP, focusing on financial controls and operational reliability assessments.
Leanne Peverley
Accounts Assistant
Managed DMA Law's key holding relationship with SEP, coordinating secure access and emergency response procedures.
Questions
What areas do you cover?
We serve Sunderland Enterprise Park and surrounding North East business areas.
Do you offer 24/7 security services?
Yes, our control room operates 24 hours with rapid 2-minute response times.
How do your key holding services benefit businesses?
They reduce insurance risks, provide professional alarm response, and protect premises outside operating hours.
What security accreditations do you hold?
Our guards hold SIA licenses and we maintain comprehensive insurance coverage for all services.
Can you handle vacant property security?
Yes, we provide regular inspections with detailed reporting for unoccupied commercial properties.
Do you provide landscaping services?
We maintain Enterprise Park grounds with regular vegetation management and seasonal landscaping.
