Business Details
Emergency
services
Your Trusted Security Partner in Manchester
Burgess Security Ltd has been a trusted provider of electronic security solutions across Manchester and the Northwest for over 35 years. Specialising in the design, installation, and maintenance of intruder alarm systems, CCTV, access control, and SmokeCloak systems, we prioritise tailored service to meet both commercial and residential needs. Our team includes industry-certified professionals with decades of collective experience, including managing director Ross Burgess, who brings over 40 years of expertise to every project. We hold accreditations such as SSAIB certifications for alarm and CCTV systems and CHAS for health and safety compliance, ensuring adherence to the highest industry standards.With 24/7 emergency support and rapid response times, we guarantee reliable, first-class customer service from initial consultation to after-sales care. Our long-standing relationships with clients, built on trust and technical excellence, position us as a leading independent security provider in the region. By combining innovative technology with meticulous attention to detail, we deliver robust security solutions designed to protect premises and assets effectively.
Services
Intruder Alarm Systems
CCTV Installations
Access Control Systems
SmokeCloak Fog Systems
24/7 Maintenance Services
Highlights and features
- Our team includes engineers with over 40 years of combined industry experience.
- We offer 24/7 emergency callouts and respond within four hours of contact.
- Tailored maintenance packages are available for both commercial and residential clients.
- We hold SSAIB and CHAS accreditations, ensuring compliance with industry standards.
- Our engineers are trained to the highest technical and professional standards.
Associations and certifications
- SSAIB
- CHAS
- Constructionline
What people say
Prompt and highly efficient
Polite, friendly and professional
Knowledgeable, tidy and professional
Returning customer assurance
First-class customer service
Services
Intruder Alarm Systems
We supply and install wireless and wired intruder alarm systems tailored to residential and commercial properties. Our solutions include perimeter detection, remote monitoring, and integrated smoke/carbon monoxide sensors. With police response compatibility and rapid fault resolution, we ensure comprehensive property security backed by decades of experience.
CCTV Installations
Our bespoke CCTV solutions cater to schools, hospitals, construction sites, and businesses using analogue or IP technology. Systems support remote viewing via smartphones and include uninterrupted power backup. We offer clear advantages like vandal-resistant cameras, night vision, and discreet dome options for enhanced security.
Access Control Systems
Specialising in electronic access control, we design systems using proximity cards and remote management. Lost cards can be deleted instantly, and installations typically complete within a week. Our 24/7 support ensures prompt resolution of access issues, meeting strict response time standards.
SmokeCloak Fog Systems
SmokeCloak systems deploy non-toxic fog within seconds of a break-in to obscure visibility and protect valuables. Ideal for server rooms, banks, and retail spaces, this proactive solution deters theft and reduces potential losses during intrusions.
24/7 Maintenance Services
We provide flexible maintenance packages for systems we installed or third-party setups. Our Manchester-based team offers four-hour response times, annual surveys, and emergency callouts 365 days a year, ensuring uninterrupted security system functionality.
People
Ross Burgess
Managing Director
With over 40 years in the security industry, Ross leads with expertise in system design and client-focused solutions. His hands-on approach ensures technical excellence and customer satisfaction.
Marie Burgess
Office Administrator
Marie oversees daily operations and client communications, bringing organisational efficiency and a personal touch to every interaction since joining in 2004.
Julie Woodward
Office Manager
As Office Manager since 2017, Julie manages administrative workflows and ensures seamless coordination between clients and technical teams.
Don Robson
Lead Service Engineer
Known as the 'Fault Finding Guru', Don specialises in diagnosing and resolving complex system issues with precision and speed.
Thomas Woodward
Engineer
Thomas provides reliable installation and maintenance services, combining technical skill with a professional approach to client needs since joining in 2018.
Questions
What security systems do you install for homes?
We install intruder alarms, CCTV, access control, and SmokeCloak fog systems tailored to residential needs.
Can I view my CCTV remotely?
Yes, all systems connect to smartphones or computers via broadband for real-time remote monitoring.
What happens if my alarm system fails?
Our 24/7 callout service ensures engineers respond within four hours to resolve faults promptly.
Do you offer maintenance for existing systems?
Yes, we maintain third-party systems with flexible service plans and annual surveys.
How secure is your access control?
Our systems use encrypted proximity cards with remote deactivation for lost devices and rapid installation.
Are your engineers certified?
All engineers hold SSAIB and CHAS accreditations, ensuring compliance with industry standards.
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