Business Details
42 Years
experience
Emergency
services
Trusted Security Systems in Basingstoke
Care Guard Security has been providing expert security solutions since 1984, initially operating as R.I.C. Alarms before becoming a limited company in 1989. With over 100 years of combined experience, our team specialises in designing, installing, and maintaining high-quality security systems for residential and commercial properties across Basingstoke and surrounding areas. Achieving NSI (NACOSS) Gold Approval in 1996 and ISO9002 accreditation, we adhere to the highest industry standards for intruder alarms, CCTV, and access control systems. Our family-run business combines traditional values with modern technology, offering tailored solutions from basic audible alarms to fully monitored systems compliant with EN50131 and DD8243 standards. We prioritise customer satisfaction through comprehensive service contracts, 24/7 support for contract holders, and a commitment to ongoing staff training and equipment innovation.Our engineers are directly employed, fully vetted, and insured, ensuring reliable installations and maintenance with minimal disruption to clients. We serve both new housing developments and specialist properties, having pioneered affordable security systems in the UK new-build market. Regular maintenance services include battery replacements, detector checks, and system upgrades to maintain optimal performance and insurance compliance. Our reputation as a trusted provider is built on decades of delivering quality systems at competitive prices with transparent pricing and no hidden fees.
Services
Burglar Alarms
CCTV Systems
Fire Alarms
Servicing
Access Control
Details
- Year established: 1984
Highlights and features
- Over 35 years of specialist security experience since 1984
- NSI Gold-approved installers meeting EN50131 standards
- ISO9002 quality management accredited
- Comprehensive 24/7 maintenance and emergency support
- Locally-based serving Basingstoke and surrounding areas
Associations and certifications
- NSI (NACOSS) Gold
- ISO9002
What people say
Professional installation
Reliable systems
Prompt service
Expert advice
Insurance compliant
Services
Burglar Alarms
We design and install custom burglar alarm systems to suit residential and commercial properties. Our options range from basic audible-only systems to fully monitored DD8243-compliant installations with sequential signalling. All systems meet EN50131 standards, featuring wireless, wired, or hybrid configurations with detectors, sounders, and control panels from trusted manufacturers like Pyronix and Texecom. Our engineers ensure minimal disruption during installation while maintaining optimal system functionality.
CCTV Systems
Our CCTV solutions cover simple door observation to sophisticated multi-camera systems for homes and businesses. We supply and install high-resolution cameras with remote monitoring capabilities, using durable components that withstand environmental conditions. Systems can be integrated with intruder alarms for comprehensive security, featuring night vision, motion detection, and digital recording solutions tailored to client requirements.
Fire Alarms
We provide BS5839-compliant fire alarm systems including manual call points, smoke detectors, and sounders. Our installations meet regulatory requirements for domestic and commercial properties, with options for wired or wireless systems. We offer periodic maintenance visits to ensure compliance with fire safety legislation, including detector testing, battery replacements, and system diagnostics to maintain operational reliability.
Servicing
Our maintenance contracts cover intruder alarms, fire systems, and CCTV installations with annual or bi-annual visits. Servicing includes detector calibration, battery checks, control panel diagnostics, and system performance verification. Contract holders receive priority call-out, remote diagnostics, and parts warranties up to five years. We also service third-party systems not originally installed by us.
Access Control
We install electronic access control systems for commercial properties, including keypads, card readers, and biometric scanners. Our solutions integrate with existing security systems to manage entry permissions and monitor access points. Systems can be configured for standalone operation or networked installations with remote management capabilities to enhance physical security and operational efficiency.
People
Bob Ward
Managing Director
With over 35 years in the security industry since founding R.I.C. Alarms in 1984, Bob Ward leads Care Guard Security's technical operations. He established NSI Gold accreditation in 1996 and oversees engineer training programs ensuring compliance with EN50131 standards. Bob maintains direct involvement in system design and quality control.
Questions
What security accreditations does Care Guard hold?
We are NSI (NACOSS) Gold Approved and ISO9002 Quality Accredited for intruder alarms, CCTV, and access control systems, ensuring compliance with EN50131 standards.
Do you service existing alarm systems?
Yes, we service all types of intruder alarms, fire systems, and CCTV regardless of original installer, with annual or bi-annual maintenance contracts available.
What areas do you cover?
We operate across Basingstoke, Hook, Farnham, Farnborough, Fleet, Newbury, Winchester, Reading, Tadley, Camberley, and Sandhurst with 24/7 emergency support.
What types of burglar alarms do you install?
We offer wired, wireless, and hybrid systems including audible-only, key-holder response, and fully monitored DD8243-compliant installations with sequential signalling options.
Are your engineers qualified?
All engineers are directly employed, fully vetted, and receive extensive training to NSI standards before working unsupervised in client properties.
Do you offer CCTV monitoring?
Yes, we provide remote CCTV monitoring integration with alarm systems using digital recorders and motion-activated recording solutions for residential and commercial properties.
