Business Details
31 Years
experience
Emergency
services
Trusted Security Solutions in Hartlepool
NE Security is a family-owned business established in 1995, dedicated to providing high-quality integrated security solutions across the North East. Our services include manned guarding, alarm response, CCTV monitoring, and mobile patrols tailored to commercial, distributional, and construction sectors. With over 25 years of industry experience, we prioritise client safety through bespoke security strategies and rigorous staff vetting processes. Our ISO 9001:2008 certification demonstrates our commitment to quality standards, while our long-standing client relationships reflect our reliability and trustworthiness. We maintain a dedicated management team with over 15 years of continuity, ensuring consistent service delivery.Our security personnel undergo comprehensive SIA-accredited training and enhanced CRB checks to guarantee professional competence. We implement site-specific risk assessments and written instructions to ensure operational excellence. Our 24/7 control centre enables rapid response to security threats, supported by mobile patrol units and advanced surveillance technology. We maintain transparent communication with clients through detailed incident reporting and follow-up procedures. Our commitment to health and safety extends to both clients and employees, with specialist oversight ensuring regulatory compliance.
Services
Manned Guarding
Contract Cleaning
Alarm Response
CCTV Monitoring
Key Holding
Mobile Patrols
Event Security
K9 Dog Handlers
Retail Security
Details
- Year established: 1995
Highlights and features
- 25+ years of security industry expertise since 1995
- ISO 9001:2008 certified quality management system
- 24/7 rapid response security services available
- Long-term client relationships evidenced by 10+ year contracts
- Rigorous staff vetting including SIA licensing checks
Associations and certifications
- ISO 9001:2008
- SIA Approved Contractor Status
What people say
Professional and responsive
Efficient and reliable
24/7 security presence
Well-organised operations
Approachable staff
Services
Manned Guarding
Our manned guarding service provides trained, licensed security personnel for continuous site protection. Guards undergo SIA certification and enhanced CRB checks to ensure professional competence. We deploy officers for static posts, mobile patrols, and event security while maintaining strict compliance with health and safety regulations. Our guards receive ongoing training in conflict management and first aid to handle diverse security scenarios effectively.
CCTV Monitoring
24/7 CCTV monitoring combines advanced technology with trained security personnel. Our control room operators use PTZ cameras and motion detectors to identify threats in real-time. The system integrates with mobile patrol units for rapid response to suspicious activity. We provide tailored monitoring solutions for commercial properties, construction sites, and industrial facilities while maintaining strict data protection compliance.
Alarm Response
Our rapid alarm response service connects to a 24/7 control centre with trained mobile patrol officers. Verified alarm activations trigger immediate site visits by uniformed personnel with key-holding access. We provide detailed incident reports and follow-up visits to ensure complete resolution. The service integrates with existing security systems while maintaining strict response time protocols for urgent situations.
Key Holding
Our key holding service securely stores premises keys in a monitored control room. Trained officers access sites during emergencies using verified protocols to prevent unauthorised entry. The service includes incident documentation and client notification procedures. We maintain strict chain-of-custody controls while ensuring rapid response times for alarm activations and security breaches.
Contract Cleaning
Specialist contract cleaning services cater to construction sites, industrial units, and commercial properties. Our climate-conscious approach minimises environmental impact through localised operations. We provide deep cleaning for new builds and renovations while maintaining health and safety compliance. The service includes end-of-tenancy cleaning for residential and retail properties with flexible scheduling options.
People
Dave Garside
Founder
Ex-professional boxer turned security expert with 30+ years industry experience. Established NE Security in 1995 after starting in door security at 18. Leads daily operations with a dedicated management team while maintaining hands-on involvement in client relationships.
Questions
What security services do you offer?
We provide manned guarding, CCTV monitoring, alarm response, key holding, mobile patrols, event security, K9 dog handlers, and retail security services across the North East region.
Are your security personnel qualified?
All staff undergo SIA licensing checks, enhanced CRB verification, and specialist training in conflict management, first aid, and site-specific procedures to ensure professional competence.
Do you offer 24/7 security coverage?
Yes, our services operate 24 hours a day, 7 days a week with a dedicated control room and mobile patrol units available for immediate response to security incidents.
How do you ensure service quality?
We maintain ISO 9001:2008 certification with manual audits, comprehensive staff training programs, and continuous client feedback mechanisms to guarantee consistent service delivery.
What areas do you cover?
Primarily serving Hartlepool and the wider North East region, including commercial, industrial, and construction sites across both urban and rural locations.
How quickly can you respond to emergencies?
Our alarm response team provides rapid site attendance with verified activations triggering immediate dispatch of uniformed personnel carrying full access credentials.
