Business Details
14 Years
experience
Emergency
services
Professional Security Services in Mansfield
Heart Security is a family-owned security company established in July 2012, founded by Marie Tracey alongside her daughters Rianne Tift and Alex Green. With a strong reputation in the East Midlands, we specialise in tailored security solutions including static guarding, mobile patrols, and event security. Our team holds SIA licences and adheres to British Standards BS7858 and BS7499, alongside ISO9001 certification for quality management. Recognised with awards such as the English Womens Awards 'Family Business Award' and Chad Awards 'Business of the Year', we prioritise honesty, accountability, and community responsibility.Our 24-hour control team ensures rapid response times, while our corporate social responsibility policy underscores our commitment to ethical practices. We serve diverse sectors including retail, construction, hospitality, and education, with clients praising our reliability and proactive approach. Our sponsorship of Empire Amateur Boxing Club reflects our dedication to local youth development. With over a decade of experience, we combine technical expertise with a human-centric approach to deliver security solutions that protect both people and assets.
Services
Static Security Guards
Mobile Patrols
Concierge Security
Retail Security
Construction Site Security
Hospitality Security
Lone Worker Support
Mobile CCTV Towers
Keyholding Services
Alarm Response
Details
- Year established: 2012
Highlights and features
- Family-owned business with 12 years of local expertise
- ISO9001-certified quality management systems
- 24/7 control team with 30-minute response times
- Award-winning security solutions since 2012
- Community-focused approach with CSR initiatives
Associations and certifications
- ISO9001
- BS7858
- BS7499
What people say
Reliable and attentive service
Professional and flexible approach
Cost-effective solutions
Excellent working relationship
Highly recommendable
Services
Static Security Guards
Our SIA-licensed static security guards provide a visible deterrent and immediate response capability for commercial premises. Trained in emergency first aid and conflict management, they maintain site security through regular patrols and log-keeping. Clients benefit from our 24/7 control team coordination and minimum three-guard rotation system ensuring continuous coverage during staff absences.
Mobile Patrols
Mobile security patrols offer cost-effective protection with flexible scheduling across the East Midlands. Our trained officers conduct site inspections, defect checks, and alarm response while maintaining communication with our 24-hour control centre. This service combines rapid response capabilities with pattern-disrupting scheduling to prevent criminal targeting.
Retail Security
Specialist retail security services protect against theft and anti-social behaviour through trained personnel deployment. We provide both static guards and mobile patrols for stores, combining visual deterrence with proactive incident management. Our staff receive specific retail crime prevention training and maintain detailed incident logs for client review.
Construction Site Security
Tailored security solutions protect construction sites from theft and vandalism through manned guarding and technical monitoring. Our services include perimeter checks, equipment protection, and mobile patrols with real-time reporting. We work closely with developers to implement security measures that adapt to evolving site requirements and local crime patterns.
Lone Worker Support
Our lone worker support system combines regular communication checks with emergency response capabilities. Through scheduled calls and escalation protocols, we ensure the safety of isolated workers while providing mental health support. The service integrates with existing safety systems and can dispatch mobile teams when required.
People
Marie Tracey
Founder
Marie Tracey established Heart Security in 2012, bringing extensive security industry experience. She oversees operations while maintaining client relationships, having previously won multiple business awards including the Chad Awards 'Business Person of the Year'.
Rianne Tift
Director
As co-director with 12 years in the security sector, Rianne Tift manages client services and strategic development. She contributes to the company's award-winning approach and maintains strong community engagement initiatives.
Alex Green
Operations Director
Alex Green oversees daily operations and staff training at Heart Security. With a background in security management, she ensures compliance with ISO standards and coordinates the 24-hour control team's activities.
Questions
What areas do Heart Security cover?
Heart Security provides services across the East Midlands, including Mansfield, Nottingham, Derby, and Leicester.
Are Heart Security's guards SIA licensed?
All Heart Security personnel hold valid SIA licences and receive ongoing training in conflict management and safety protocols.
Do you offer 24/7 security services?
Yes, our 24-hour control team ensures continuous coverage with rapid response capabilities across all service areas.
What accreditations does Heart Security hold?
We maintain ISO9001 certification and adhere to British Standards BS7858 for screening and BS7499 for static guarding.
Can you provide temporary security solutions?
Yes, we offer flexible short-term coverage including mobile patrols, event security, and lone worker support services.
Reviews (1)
Gillian Mansell
Sep 21, 2016
Report
Fantastic place to be.amazing atmosphere and awesome peoplecant recommend enough.just give it a try n see for yourselves
