Business Details
23 Years
experience
Emergency
services
Expert HVAC Maintenance & Building Services
Established in 2003, New Haze was founded by Martyn Joyce with a vision to prioritise client needs over price-driven approaches. Our team brings extensive experience from major organisations, ensuring tailored solutions for diverse maintenance requirements. We specialise in integrated building services, combining technical expertise with a commitment to reliability and customer satisfaction. All engineers are certified by the Gas Safety Register and Oftec, adhering to strict quality and safety standards. Our bespoke maintenance programs, supported by a computerised system, ensure compliance with legislative and manufacturer guidelines.With a focus on long-term client relationships, we serve residential, corporate, and industrial clients across the South East of England. Our 24/7 breakdown service minimises downtime, while energy-efficient solutions reduce operational costs. We pride ourselves on transparency, competitive pricing, and delivering peace of mind through professional, customised service. Over two decades, our reputation for excellence has been built on consistent, high-quality execution and a deep understanding of client needs. This dedication ensures we not only meet but exceed expectations, fostering trust and long-term partnerships.
Services
Planned Preventative Maintenance
Heating Services
Air Conditioning Maintenance
Breakdown Service
Water Quality Testing
Gas Engineering
Oil Plant Maintenance
Mechanical Installations
Emergency Repairs
Energy Efficiency Solutions
Details
- Year established: 2003
Highlights and features
- We offer 24/7 breakdown service with rapid response times.
- Our engineers are certified by Gas Safety Register and Oftec.
- Bespoke maintenance programs tailored to your budget.
- Computerised planning ensures efficient service scheduling.
- Proven 10-year customer retention through reliability.
Associations and certifications
- Gas Safety Register
- Oftec
Services
Planned Preventative Maintenance
Our Planned Preventative Maintenance ensures compliance with legislation and manufacturer guidelines, reducing breakdown risks. Using the Frontline system, we create customised annual plans for efficient asset management. This proactive approach extends equipment lifespan and maintains optimal performance.
Heating Services
We provide comprehensive heating solutions, including boiler replacements and gas/oil system maintenance. Certified engineers ensure safety and efficiency, adhering to Health & Safety statutes. Our 24/7 breakdown service minimises downtime for residential and commercial clients.
Air Conditioning Maintenance
Regular air conditioning maintenance improves energy efficiency and prolongs system life. Our F Gas-certified engineers handle installations, servicing, and emergency repairs. Tailored programs ensure compliance and cost savings through reduced energy consumption.
Breakdown Service
Available 365 days a year, our 24/7 breakdown service addresses urgent plant failures. Fully mobile engineers respond swiftly to minimise downtime. Coverage spans the South East, ensuring rapid resolution for critical heating and cooling issues.
Water Quality Testing
We conduct thorough water quality assessments and chlorination to maintain safe, efficient systems. This service prevents contamination and ensures compliance with health regulations, safeguarding both equipment and end-users.
Questions
What areas do you cover?
We serve the entire South East of England, providing HVAC and building maintenance services to residential, corporate, and industrial clients.
Are your engineers certified?
Yes, all engineers are certified by the Gas Safety Register and Oftec, ensuring compliance with industry standards and safety regulations.
Do you offer emergency services?
Yes, our 24/7 breakdown service responds to urgent heating, cooling, and plant failures with rapid on-site support.
How do you tailor maintenance programs?
Using the Frontline system, we create bespoke annual plans based on your equipment and budget, ensuring legislative compliance and operational efficiency.
Can you maintain existing systems?
Yes, we can take over maintenance of systems installed by other providers, offering seamless service continuity and expert care.
