Business Details
26 Years
experience
Emergency
services
Expert HVAC Solutions in East Anglia
Sapphire Cooling Services has been a trusted independent provider in East Anglia for over 25 years, specialising in refrigeration, air conditioning, and heat pump solutions. Our reputation is built on a team of highly experienced engineers, a commitment to customer satisfaction, and a proven track record of delivering efficient, reliable systems across Essex, Suffolk, and Norfolk. We pride ourselves on offering 24/7 emergency support, ensuring prompt responses to both routine and urgent needs.Our expertise spans design, installation, and maintenance for diverse sectors including healthcare, education, retail, and domestic properties. By partnering with leading manufacturers like Daikin and Mitsubishi, we guarantee high-quality, energy-efficient systems tailored to client requirements. With a focus on practical advice, transparent communication, and long-term relationships, we remain a regional leader in climate control solutions.
Services
Refrigeration
Air Conditioning
Heat Pumps
Service & Maintenance
Emergency Repairs
Details
- Year established: 2000
Highlights and features
- We have over 25 years of experience in HVAC solutions across East Anglia.
- Our team provides 24/7 emergency response and rapid turnaround times.
- We partner with leading manufacturers like Daikin and Mitsubishi Electric.
- Our engineers hold F-Gas qualifications and industry certifications.
- We offer tailored maintenance plans and energy-efficient system designs.
What people say
Totally professional
Excellent service
Highly recommended
Prompt emergency response
Expert installations
Services
Refrigeration
We design and install refrigeration systems for supermarkets, food retailers, and industrial clients. Our solutions include display cabinets, cold rooms, and bespoke refrigeration units. By using trusted manufacturers, we ensure energy efficiency, compliance, and long-term reliability for all commercial cooling needs.
Air Conditioning
Our air conditioning services cover residential, commercial, and industrial properties. We offer tailored installations, including ducted systems, multi-split units, and VRV systems. With 24/7 emergency support and maintenance plans, we ensure year-round comfort and system longevity.
Heat Pumps
We supply and install air-to-water heat pumps as eco-friendly alternatives to traditional heating. These systems provide efficient heating and hot water for homes and businesses, reducing carbon footprints while maintaining performance in diverse environments.
Service & Maintenance
Regular maintenance extends equipment lifespan and efficiency. We offer bespoke servicing packages, including filter cleaning, system checks, and emergency repairs. Our engineers provide proactive solutions to prevent breakdowns and ensure compliance with industry standards.
Emergency Repairs
Our 24/7 emergency service addresses urgent HVAC failures. With rapid response teams across East Anglia, we minimise downtime for critical systems in healthcare, retail, and industrial sectors, ensuring swift restoration of temperature control.
Questions
What areas do you serve?
We operate across East Anglia, including Norfolk, Suffolk, and Essex, with rapid response times for both routine and emergency services.
Do you offer emergency HVAC repairs?
Yes, our 24/7/365 emergency service ensures rapid response for urgent heating, cooling, or refrigeration system failures.
Are your engineers qualified?
All our engineers hold F-Gas certifications and industry-recognised qualifications, ensuring compliance and expertise in HVAC systems.
Can you help with commercial refrigeration?
Yes, we provide tailored refrigeration solutions for supermarkets, food retailers, and industrial clients, including cold rooms and display units.
Do you offer maintenance contracts?
Yes, we provide bespoke maintenance plans with regular servicing, filter cleaning, and system checks to ensure optimal performance and longevity.
