Business Details
40 Years
experience
Emergency
services
Award-Winning Non-Toxic Carpet Cleaning Services
Established in 1986, Natural Carpet Care is a family-run business specialising in non-toxic carpet, rug, upholstery, and mattress cleaning across Sussex. With over 35 years of combined experience, we utilise advanced, odourless cleaning solutions that prioritise health and safety for both clients and pets. As certified members of the National Carpet Cleaners Association (NCCA), we adhere to rigorous industry standards, ensuring every service is delivered with professionalism and technical expertise. Our commitment to transparency, fair pricing, and customer satisfaction has earned us a reputation as Eastbourne's award-winning carpet cleaning experts. We invest in cutting-edge equipment and continuous training to achieve exceptional results, including 99.7% bacteria removal and advanced stain treatment.Our team personally oversees every project, maintaining high standards through detailed preparation and post-service follow-up. Backed by liability and treatment-risk insurance, we offer peace of mind alongside our eco-conscious approach, serving both domestic and commercial clients with tailored solutions.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Mattress Cleaning
Allergy Cleaning
Commercial Cleaning
Curtain Cleaning
Hard Floor Cleaning
Details
- Year established: 1986
Highlights and features
- Over 35 years of combined experience in non-toxic carpet cleaning
- NCCA-certified technicians with industry-leading qualifications
- Eco-friendly solutions safe for pets and allergy sufferers
- Family-run business with personal oversight of every service
- 24/7 emergency spillage response available
Associations and certifications
- National Carpet Cleaners Association
What people say
Excellent personal service
Professional stain treatments
Highly experienced technicians
Non-toxic solutions safe for pets
Award-winning results
Services
Carpet Cleaning
Our advanced hot water extraction method removes deep-seated dirt and allergens while preserving carpet fibres. Using non-toxic solutions, we achieve 99.7% bacteria removal and prevent re-soiling. Ideal for domestic and commercial properties seeking long-lasting, hygienic results.
Rug Cleaning
Offsite rug cleaning utilises specialist equipment to safely clean delicate fibres including wool, silk, and viscose. Our process removes embedded dust and stains without colour bleeding, restoring rugs to near-new condition with a 4-5 hour drying time.
Upholstery Cleaning
Low-moisture cleaning system designed for sofas and chairs. Removes stains and allergens from fabric and leather upholstery without saturation, ensuring quick drying and fabric integrity preservation. Includes pre-treatment for high-traffic areas.
Mattress Cleaning
Professional mattress sanitisation targets dust mites, bacteria, and allergens using non-chemical methods. The process extends mattress lifespan and improves sleep quality through deep fibre cleaning and odour elimination.
Allergy Cleaning
Certified Allerg-Stop system reduces allergens in soft furnishings by 99.7%. Combines HEPA filtration and hypoallergenic solutions to create asthma-friendly environments. Particularly effective for pet dander and dust mite removal.
People
Spencer Davies
Founder
With over 35 years' experience, Spencer established Natural Carpet Care in 1986. He pioneered non-toxic cleaning methods in Sussex after discovering eco-friendly solutions in 2004, transforming the business into an industry leader.
Lewis Davies
Senior Technician
Second-generation cleaner with specialist expertise in stain removal and fibre preservation. Trained by NCCA standards, Lewis ensures technical excellence across all domestic and commercial projects while maintaining family business values.
Questions
How often should carpets be professionally cleaned?
We recommend annual cleaning to maintain hygiene and extend carpet lifespan, even if visible dirt isn't apparent.
Are your cleaning solutions safe for pets?
Yes, our non-toxic, odourless solutions are completely safe for cats, dogs, and other household pets.
Do you offer emergency spillage treatment?
Yes, we provide same-day response for urgent spillages to prevent permanent staining and damage.
Can all carpet types be cleaned safely?
We handle all fibres including wool, sisal, and seagrass using appropriate methods to prevent shrinkage or fibre damage.
What insurance coverage do you provide?
We hold comprehensive liability and treatment-risk insurance covering carpets, rugs, and upholstery during cleaning.
How long does drying take after cleaning?
Drying times typically range from 4-5 hours depending on carpet type and environmental conditions.
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Reviews (2)
Gordon Waters
Apr 17, 2021
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A first class service from a professional team. Coffee stain fully removed and all back to normal. On time, efficient and polite. Their number is in my book for future use should it be needed. Highly recommended.
Madeleine Richards
Oct 23, 2020
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I can recommend this company wholeheartedly. They have cleaned and restored my Persian rug to its former glory, it looks fabulous. They use natural products and no chemicals. Very reliable, prompt communication and timekeeping and good value. We were impressed.
