Business Details
12 Years
experience
Emergency
services
Professional Carpet Cleaning Services in Bournemouth
Established in 2014, Carpet Cleanse is a professional carpet cleaning service based in Bournemouth, Dorset. Our owner, Neal Hancock, transitioned from a 15-year career in banking and sales to create a business dedicated to delivering exceptional cleaning solutions for residential and commercial clients. We specialise in carpets, upholstery, end-of-tenancy cleaning, and services for landlords, hotels, and offices across BH postcode areas, Hampshire, and Dorset. Our approach combines local expertise with competitive pricing, offering bespoke quotations tailored to each client's needs. With a focus on quality, we utilise professional equipment to tackle dirt, odours, and bacteria that regular vacuuming cannot remove.Available seven days a week and at short notice, we prioritise customer satisfaction through reliable, hassle-free service. Our work includes deep cleaning for care homes, hotels, and boats, ensuring hygienic and refreshed environments. Positive client testimonials highlight our punctuality, affordability, and ability to transform heavily soiled carpets. We are committed to transparency, with quotes including travel costs to areas as far as Southampton and Swanage. By maintaining high standards and adapting to diverse cleaning challenges, we have built a reputation as a trusted partner for both domestic and commercial clients.
Services
Residential Homes
Office Carpets
Hotel Bedrooms
Household Upholstery
Care Homes
Details
- Year established: 2014
Highlights and features
- 15 years of industry experience with a proven track record in Dorset
- Bespoke quotations covering travel costs to Bournemouth and surrounding areas
- Specialist deep cleaning for care homes, hotels, and commercial properties
- Available seven days a week with short-notice appointments
- Positive client testimonials highlighting affordability and exceptional results
What people say
Spotless carpets
Friendly and charming
Reasonable price
Superior job
Hassle free
Services
Residential Homes
Our residential carpet cleaning preserves the appearance of your carpets through deep cleaning that removes embedded dirt and bacteria. Regular vacuuming alone cannot eliminate harmful mites, which professional cleaning addresses effectively. Clients in Bournemouth and Dorset benefit from competitive pricing starting at 20 per room, with bespoke quotes for larger or heavily soiled areas.
Office Carpets
Office carpet maintenance requires specialist equipment to remove deep-seated dirt and spills that regular vacuuming cannot address. We provide tailored solutions for businesses in Hampshire and Dorset, ensuring hygienic work environments. Pricing depends on carpet size and cleaning frequency, with discounts available for recurring contracts.
Hotel Bedrooms
We clean carpets and upholstery for hotels, pubs, and leisure centres across BH postcode areas. Our services accommodate night or weekend bookings to minimise disruption. Hotels benefit from our experience in handling high-traffic areas, with pricing adjusted for room size and soiling levels.
Household Upholstery
Refresh soft furnishings with our upholstery cleaning service, which removes stains and allergens from sofas and chairs. Using safe, tested products, we restore fabric quality without damage. Clients in Poole and Wimborne report visible improvements in fabric texture and colour vibrancy.
Care Homes
Care homes require rigorous carpet sanitation to eliminate infection-causing bacteria invisible to the naked eye. Our powered machines reach deep into carpet fibres, meeting hygiene standards for vulnerable residents. We service Dorset facilities with scheduled deep cleaning to maintain compliance.
People
Neal Hancock
Owner
Former banking professional with 15 years' experience, Neal founded Carpet Cleanse in 2014 after identifying a need for reliable local cleaning services. He oversees all operations, combining business acumen with hands-on expertise to deliver quality results.
Questions
What areas do you cover?
We service all BH postcode areas in Bournemouth, Poole, Christchurch, Ferndown, Wimborne, Hampshire, and Dorset, including locations as far as Southampton and Swanage.
How much does carpet cleaning cost?
Prices start at £20 per room, with hallways and stairs at £20 each. Larger or heavily soiled areas may incur additional charges. We provide free bespoke quotes after inspecting your carpets.
Are you available outside regular hours?
Yes, we offer 24/7 emergency services and can accommodate bookings at short notice, including nights and weekends for commercial clients.
What payment methods do you accept?
We accept cash and card payments. Our quotes include all travel costs within our service areas, with no hidden fees.
How often should carpets be professionally cleaned?
We recommend deep cleaning every 6-12 months, depending on foot traffic. High-use areas like offices or care homes may require more frequent maintenance to maintain hygiene standards.
Reviews (2)
Tracy Lumley-Herbst
Apr 13, 2018
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Thank you Neal for the fantastic cleaning of my carpets and rugs. My home smell so nice and fresh and my carpets look new again. You were always very responsive to messages and friendly. I felt comfortable having you in my home. Will definitely have my carpets cleaned regularly now that I have found someone I can not only trust but also did a brilliant job.
Su Steele Willis
Jan 14, 2017
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Can highly recommend Neal. Quick response to my enquiry yesterday and my mum's carpet cleaned today and looks so much better! He worked really hard and the charge was very reasonable. Thank you Neal - definitely use you again and recommend you to everyone.
