Business Details
39 Years
experience
Emergency
services
Professional Carpet & Floor Cleaning Services Surrey
Established in 1987, Ambassador Cleaning Specialists has built a reputation as a trusted family-run business delivering premium cleaning solutions across Surrey, Hampshire, and West Sussex. Our team, trained by NuLife in Manchester and accredited by the National Carpet Cleaners Association (NCCA), Institute of Inspection Cleaning and Certification (IICRC), and Woolsafe, combines technical expertise with old-fashioned courtesy. With 40 years of industry experience, we specialise in carpet, upholstery, rug, and hard floor cleaning, using advanced equipment and safe, eco-friendly solutions. Our commitment to excellence is reinforced by comprehensive insurance and a satisfaction guarantee, ensuring every project meets exacting standards. We prioritise customer care, offering 24/7 emergency response for urgent spills, stains, or flood damage.Our technicians undergo rigorous training and utilise colour-coded systems compliant with CQC standards, particularly for healthcare and commercial clients. From residential properties to NHS facilities and MOD contracts, we maintain precision cleaning schedules tailored to client needs. Our workshop restoration services for delicate rugs and curtains demonstrate our attention to detail, while protective treatments like Scotchgard extend the lifespan of treated surfaces. Regular maintenance programmes for grout repair, stone polishing, and vinyl flooring ensure long-term value for clients. This dedication to quality, reliability, and innovation has earned us consistently positive feedback and a loyal customer base across the South East.
Services
Carpet Cleaning
Upholstery Cleaning
Floor Polishing
Rug Cleaning
Office Cleaning
End of Tenancy Cleans
Details
- Year established: 1987
Highlights and features
- 40 years' experience in professional cleaning services
- NCCA membership ensures guaranteed, insured workmanship
- IICRC-approved processes for industry-standard results
- Safe, non-toxic solutions for children and pets
- 24/7 emergency spillage and flood response service
Associations and certifications
- National Carpet Cleaners Association
- IICRC
- Woolsafe
- Checkatrade
What people say
Outstanding service
Very happy
Definitely recommend
Safe solutions
Expert stain removal
Services
Carpet Cleaning
Our deep cleaning service removes years of dirt and stains from all carpet types using truck-mounted equipment and hot water extraction. Specialised treatments tackle red wine, paint, and coffee stains while ensuring rapid drying. Protective coatings like Scotchgard prolong cleanliness between professional cleans.
Upholstery Cleaning
We clean cotton, velvet, leather, and synthetic fabrics using gentle yet effective methods. Stain removal specialists handle tea, ink, and paint spills while preserving material integrity. Leather restoration includes oil replacement and buffing for renewed suppleness.
Stone Floor Cleaning
Diamond polishing and honing restore granite, marble, and limestone surfaces. We repair grout, apply protective seals, and use pH-neutral cleaners for Amtico, Karndean, and vinyl flooring to revive appearance and durability.
Rug Cleaning
Oriental and contemporary rugs receive specialist treatment including dye-bleed testing and workshop restoration. Cotton fringe bleaching and conditioning rinses enhance appearance while maintaining fabric softness and colour vibrancy.
Commercial Cleaning
Contract cleaning for NHS facilities, offices, and retail spaces includes daily/weekly schedules and CQC-compliant colour coding. Services cover carpet, floor, window, and communal area maintenance with dedicated supervision and precision planning.
People
Ben Parsons
Director
With 40 years in the cleaning industry, Ben Parsons leads Ambassador Cleaning Specialists' team of trained technicians. He ensures adherence to NCCA standards while maintaining the company's founding principles of integrity and customer care.
Questions
What areas do you cover?
We operate across Surrey, Hampshire, and West Sussex including Guildford, Cranleigh, and Petworth.
Are your cleaning solutions safe for pets?
Yes, all our products are non-toxic and child/pet-friendly as confirmed by safety certifications.
Do you offer emergency services?
We provide 24/7 response for urgent spillages, stains, or flood damage situations.
What accreditations do you hold?
We're NCCA members with IICRC and Woolsafe certifications, plus Checkatrade verification.
Can you clean delicate rugs?
Yes, we safely handle oriental rugs and delicate fabrics using specialist dry cleaning methods.
Do you guarantee your work?
All jobs include a satisfaction guarantee - we'll re-clean any unsatisfactory areas free of charge.
