Business Details
Emergency
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Trusted Boiler Services in Cambridgeshire & Suffolk
UK Boiler Care is a family-run business with over 75 years of combined experience in boiler installations, servicing, and repairs. We specialise in providing cost-effective, energy-efficient heating solutions tailored to residential and commercial needs. Our Gas Safe and OFTEC-accredited engineers deliver professional installations, annual servicing, and emergency repairs across Cambridgeshire, Suffolk, Essex, Hertfordshire, and Bedfordshire.With a focus on customer satisfaction, we offer competitive pricing, flexible financing options, and comprehensive care plans. Our team prioritises transparency, reliability, and aftercare, ensuring systems operate safely and efficiently. Recognised for prompt response times and technical expertise, we maintain partnerships with leading boiler brands like Vaillant and Worcester Bosch.
Services
Boiler Installations
Annual Servicing
Emergency Repairs
Care Plans
Warm Air Heating
Plumbing Services
Power Flushing
Highlights and features
- 75+ years combined experience in boiler installations and repairs
- Gas Safe and OFTEC accredited engineers
- 24/7 emergency service with rapid response times
- Competitive pricing with fixed-cost quotations
- Comprehensive care plans with nationwide coverage
Associations and certifications
- Gas Safe Registered
- OFTEC Registered
What people say
Excellent service
Professional engineers
Prompt response
Highly recommended
Competitive pricing
Services
Boiler Installations
We provide complete boiler replacement and installation services using leading brands like Vaillant and Worcester Bosch. Our Gas Safe engineers conduct site surveys, offer fixed-price quotations, and complete installations within 24 hours where possible. All work includes compliance certifications and manufacturer warranties.
Annual Servicing
Professional boiler servicing ensures optimal efficiency and safety compliance. Our OFTEC-certified engineers perform comprehensive checks, component testing, and system flushes. Regular maintenance helps prevent breakdowns and extends equipment lifespan while maintaining warranty validity.
Emergency Repairs
24/7 emergency boiler repair service with average response times under four hours. Our engineers carry common replacement parts and handle gas, oil, and LPG systems. Emergency call-outs include priority diagnostics and same-day fixes where technically feasible.
Care Plans
Flexible maintenance packages covering annual servicing, priority repairs, and system health checks. Plans include Silver (12.99/month) and Gold tiers with unlimited call-outs. Members receive discounted parts and extended warranty coverage across all boiler brands.
Warm Air Heating
Specialist warm air heating installation, servicing, and upgrades for residential and commercial properties. Our engineers handle system design, component replacement, and efficiency optimisation. Services include ductwork cleaning and smart thermostat integration for improved energy performance.
People
Adam Oakley
Lead Engineer
Lead engineer with 20+ years' experience in boiler installations and system upgrades. Specialises in combi boiler replacements and complex pipework configurations. Recognised for meticulous workmanship and customer communication during multi-day projects.
Sean
Sales Manager
Senior sales consultant providing technical advice and quotations. Coordinates installation scheduling and manages customer relationships. Known for honest recommendations and identifying cost-saving opportunities during site surveys.
Jake
Engineer
Certified gas engineer handling emergency repairs and system diagnostics. Specialises in fault finding for older boiler models. Praised for rapid problem resolution and clear explanations of technical issues to customers.
Ben Akers
Installation Engineer
Experienced installation specialist focusing on system boilers and radiator upgrades. Completes projects with minimal disruption while maintaining high safety standards. Regularly receives commendations for tidiness and attention to detail.
Andrew
Customer Services
Customer service coordinator managing care plan subscriptions and post-installation support. Facilitates communication between engineers and clients. Recognised for resolving complex warranty claims and scheduling flexibility.
Questions
What boiler brands do you work with?
We install and service all major brands including Vaillant, Worcester Bosch, and Valiant. Our engineers receive regular manufacturer training to maintain technical expertise across different boiler models.
Do you offer emergency services on weekends?
Yes, our 24/7 emergency service operates year-round including weekends and bank holidays. Average response time is under four hours for urgent boiler breakdowns.
Which areas do you cover?
We serve Cambridgeshire, Suffolk, Essex, Hertfordshire, and Bedfordshire. Regular customers include homeowners and landlords in Haverhill, Bury St Edmunds, and surrounding regions.
Can I get financing for a new boiler?
Yes, we offer flexible financing through our credit broker partnership. Options include 0% interest plans and government-backed schemes for qualifying applicants.
Are your engineers certified?
All engineers hold Gas Safe and OFTEC accreditations. Certificates are provided after servicing, and installation work includes Building Regulation compliance documentation.
What's included in your care plans?
Our Silver and Gold care plans cover annual servicing, priority repairs, and parts discounts. Gold members receive unlimited emergency call-outs and extended manufacturer warranties.
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