Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints. RocketRoute, a market leading flight planning app for small pilots, and Air BP, BP's aviation fuel wing, wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel. Starting with diary studies, we developed personas and their related customer journey maps for investing.
Go Erin! ✨✨✨✨🙏🙏🙏🙏 https://t.co/DtrDvnztrf
Register below for this event that our Service Design Director @KevinYuen is presenting at! https://t.co/Hbknr9ysfl
Such an important cause! #WSPD2020 ❤️❤️❤️❤️ https://t.co/kKSHBujDqr
@erinmariepeace Do you think that tally is more or less than ‘The new normal’?
This was a lovely idea during lockdown. Several streets became pedestrianised for kids. https://t.co/weOD8Sz4tJ https://t.co/YcDMx5W9ur
Thought of you team Digital Detox when we saw this one - https://t.co/gCf9xsnvTu @detoxLDN
☕️ Coffee break content ☕ How come all the technological benefits of modern life seem to make us all run even faste… https://t.co/WlXFStXnND
🌱 Positive change 🌱 Are you also wondering how to reduce your impact on the planet? These open source templates hel… https://t.co/37uJBkLJ0m
☕️ Coffee break content ☕ Looking for inspiration on accessible design solutions? Us, too. Here’s one explaining ho… https://t.co/OxC1nqfKbN
Coffee break content Design thinking for data science: Humans' secret sauce against machines verdict.co.uk/ design-thinkin. #designthinking