Business Details
14 Years
experience
Trusted Domestic Cleaning Services in Hemel Hempstead
Mello Maid is a family-run domestic cleaning service established over a decade ago, dedicated to providing reliable and high-quality cleaning solutions. We operate across Hemel Hempstead and surrounding areas, offering both regular and one-off cleaning services tailored to individual client needs. Our fully insured team arrives equipped with branded products and undergoes rigorous vetting, including Criminal Records Bureau checks, to ensure trust and safety. We prioritise flexibility with no contracts, allowing clients to book on a pay-as-you-go basis. Our unique key holder security guarantee ensures client properties remain secure, with keys stored in coded safes and accessed only by authorised personnel.We specialise in cleaning for the elderly and those with special needs, working alongside housing associations and care homes. Our trained staff deliver consistent service using the same cleaner for each client, fostering familiarity and reliability. We maintain transparency through a 24-hour live email system for instant service adjustments. With over 10 years of experience, we have built a reputation for trustworthiness, professionalism, and exceptional service quality.
Services
Domestic Cleaning
One-off Cleans
Regular Cleaning
Key Holder Service
Elderly/Special Needs Cleaning
Details
- Year established: 2012
Highlights and features
- We offer no contracts or cancellation fees, just pay-as-you-go flexibility.
- Our trained, uniformed staff use branded products and equipment.
- Clients receive the same dedicated cleaner for consistent service.
- 24-hour live email system for instant service adjustments.
- Specialist cleaning for elderly and special needs clients with trained staff.
What people say
Realiable and friendly
No contracts or fees
Same cleaner each week
Trained and insured staff
Excellent special needs service
Services
Domestic Cleaning
We provide comprehensive domestic cleaning services tailored to your schedule. Our trained staff use branded products to ensure a hygienic, allergen-free environment. Services include dusting, vacuuming, sanitising bathrooms, and kitchen cleaning, with options for regular or one-off visits.
One-off Cleans
Our one-off cleaning service is ideal for deep cleans or special occasions. With a minimum booking of two hours, we cover all areas including ironing and window cleaning. Book with 24 hours notice via our online system.
Key Holder Service
We offer secure key storage in coded safes at local offices. Keys are only accessed by authorised staff on cleaning days, ensuring your property remains safe without the need to wait in for cleaners.
Elderly Cleaning
Our staff are trained to clean for elderly clients and those with special needs. We work with housing associations and care homes to provide hygienic, respectful, and tailored cleaning solutions that support independent living.
Regular Cleaning
Choose regular cleaning visits tailored to your lifestyle. Our consistent service ensures the same cleaner visits weekly or fortnightly, building trust and familiarity while maintaining high standards in your home environment.
People
Matthew Tout
Managing Director
Matthew Tout leads Mello Maid's expansion as Managing Director, leveraging over a decade of experience in the cleaning industry to drive franchise growth and maintain service excellence across the UK.
Questions
What areas do you cover?
We serve Hemel Hempstead, Watford, St Albans, Luton, and surrounding areas like Amersham and Berkhamsted.
Are there contracts or cancellation fees?
No contracts or fees – book flexibly on a pay-as-you-go basis.
How are your cleaners vetted?
All staff undergo Criminal Records Bureau checks and rigorous training.
Can I book a one-off clean?
Yes, use our ClickAClean service for single cleans with 24-hour notice.
Do you offer specialist cleaning?
Yes, we provide tailored cleaning for elderly clients and those with special needs.
