Business Details
50+ Years
experience
Trusted Cleaning and Facilities Management Services in London
We are a leading provider of housekeeping and cleaning services to the hospitality industry, with over 50 years of expertise. Our operations span the UK and Germany, serving both luxury and budget-friendly hotel chains. We specialise in Hotel Housekeeping, Facilities Management, and Commercial Cleaning, ensuring every space meets the highest standards. Our people-first approach empowers employees through training, career development, and wellbeing support. We maintain strict ethical standards, operating with zero tolerance for modern slavery and a commitment to sustainability.Our partnerships with major hotel brands reflect our dedication to quality and client satisfaction. We publish annual Impact Reports to track progress in ethical and environmental practices. With a team of 7,000 professionals, we combine industry experience with innovative solutions to exceed client expectations. Our policies ensure fair treatment, accident insurance, and equal opportunities for all employees. We actively engage in community initiatives and collaborate with organisations like Ecologi to advance sustainability goals.
Services
Hotel Housekeeping
Facilities Management
Commercial Cleaning
Education Sector Cleaning
Window & Specialist Cleaning
Details
- Year established: 1975
Highlights and features
- We offer 50+ years of specialised expertise in hospitality cleaning services
- Our team receives comprehensive training and career development opportunities
- We maintain strict ethical standards with zero tolerance for modern slavery
- We provide tailored solutions for both luxury and budget-friendly hotel chains
- Our sustainability initiatives include annual Impact Reports and partnerships with Ecologi
Associations and certifications
- Ecologi
- Mindful Employer
- Disability Confident Employer
What people say
Career development
Supportive team
Ethical practices
Training opportunities
Inclusive workplace
Services
Hotel Housekeeping
We provide comprehensive housekeeping solutions for hotels, from luxury brands to budget chains. Our trained staff ensure immaculate guest rooms, public areas, and back-of-house facilities. With strict quality controls and attention to detail, we help maintain your property's reputation and guest satisfaction.
Facilities Management
Our facilities management covers day-to-day operations and maintenance for commercial properties. We handle cleaning, maintenance coordination, and compliance with health and safety standards. This ensures optimal functionality and presentation of client premises across various sectors.
Commercial Cleaning
We deliver thorough commercial cleaning services for office buildings and business premises. Our teams maintain high hygiene standards while working around client schedules. Services include floor care, window cleaning, and sanitisation of shared spaces to create professional environments.
People
Nora
Supervisor
Originally from Morocco, Nora progressed from Room Attendant to Supervisor through our training programs. She highlights the supportive team environment and career development opportunities as key benefits of working with us.
Ioan
Supervisor
Ioan transitioned from Porter to hospitality management student, gaining practical experience that complements his university studies. He values the patient leadership and inclusive workplace culture that supports professional growth.
Questions
What hospitality sectors do you serve?
We work with luxury hotels, budget chains, and independent properties across the UK and Germany.
How do you ensure service quality?
Through rigorous staff training, regular audits, and direct client communication to maintain consistent standards.
What ethical commitments do you have?
We maintain zero tolerance for modern slavery, publish annual Impact Reports, and partner with Ecologi for sustainability initiatives.
Do you offer career development?
Yes, we provide training programs and progression opportunities, with multiple examples of internal promotions.
How are cleaning schedules managed?
We coordinate services around client operations, with flexible scheduling and 24/7 emergency response available.
Reviews (1)
Adele Perry
Jan 20, 2018
Report
I have worked with WGC for more than 2 years and have worked with some amazing people, there are plenty of different progression opportunities for our.
