Business Details
50+ Years
experience
Your Trusted Hotel Laundry Partner in London
Essex County Laundry has been a cornerstone of Londons luxury hospitality sector since 1915, delivering exceptional laundry and linen services to more 5-star hotels than any other UK laundry. Founded by Walter Westcott with a donkey and cart, our family-owned business has endured world wars, a devastating fire, and global pandemics, emerging stronger each time. Our commitment to excellence is reflected in our state-of-the-art technology, including RFID tracking and water recovery systems, which ensure precision, sustainability, and efficiency. With over 150 dedicated staff, many serving for 15+ years, we combine century-old expertise with modern innovation to meet the exacting standards of Londons finest hotels. Our environmental stewardship has reduced our carbon footprint by 1,310 tons annually, demonstrating that tradition and progress can coexist.As Freeman of The Worshipful Company of Launderers, we uphold rigorous industry standards while maintaining the personal dedication that defines our service. From hotel bedroom linens to chef whites, every item is treated with meticulous care, ensuring guests experience the comfort and quality they expect. Our partnerships with leading hotels, such as Pan Pacific London and The Langham, are built on trust, reliability, and a shared commitment to excellence. Surviving adversity has forged a culture of resilience, enabling us to deliver uninterrupted service even during crises. Today, under Managing Director James Lincoln, we continue to innovate while honoring the values that have sustained us for over a century.
Services
Hotel Bedroom Linen
Hotel Towels
Spa Linen
Restaurant Linen
Chef Whites
Dry Cleaning
Curtain Dry Cleaning
Details
- Year established: 1915
Highlights and features
- Family-owned since 1915, serving Londons luxury hospitality sector with unmatched expertise.
- Process over 650,000 laundry items weekly using state-of-the-art technology.
- Employ 150+ dedicated staff, many with 15+ years of service.
- Carbon footprint reduced by 1,310 tons annually through sustainable practices.
- Partner to Londons leading 5-star hotels, including Pan Pacific and The Langham.
Associations and certifications
- Freeman of The Worshipful Company of Launderers
What people say
Prompt delivery
Careful attention
Efficient service
Quick turnaround
Sustainable practices
Services
Hotel Bedroom Linen
Our hotel bedroom linen service ensures crisp, hygienic bedding for 5-star establishments. Using advanced washing and ironing technology, we guarantee durability and comfort. Each item is tracked via RFID for precision and traceability.
Hotel Towels
Luxury hotel towels are laundered to maintain softness and absorbency. Our process includes stain scanning and temperature-controlled drying, ensuring towels meet the highest standards of cleanliness and guest satisfaction.
Spa Linen
Spa linen is treated with extra care to preserve quality and hygiene. We use eco-friendly detergents and gentle cycles, ensuring linens remain pristine while aligning with sustainability goals.
Restaurant Linen
Restaurant tablecloths and napkins are professionally cleaned and pressed to enhance presentation. Our service includes stain removal and ironing, ensuring a polished look for fine dining establishments.
Chef Whites
Chef whites are laundered to meet food safety standards, with attention to durability and comfort. We ensure uniforms are spotless, crease-free, and ready for daily use in high-pressure kitchen environments.
People
James Lincoln
Managing Director
James Lincoln leads Essex County Laundry with a focus on innovation and resilience. Since the 2021 fire, he has guided the business through recovery, ensuring uninterrupted service to Londons top hotels.
Chris
Chairman
Chris, grandson of founder Walter Westcott, oversees strategic direction. His leadership during crises, including the 2021 fire, reflects a deep commitment to family legacy and sustainability.
Barry Quinn
General Manager
Barry Quinn manages daily operations with dedication, ensuring efficiency and staff welfare. His role was pivotal in maintaining service standards during the 2021 facility rebuild.
Shahnawaz Khan
Director of Housekeeping
Shahnawaz Khan, Director of Housekeeping at Pan Pacific London, praises Royal Jerseys reliability and 24-hour turnaround for staff laundry, highlighting their role in guest satisfaction.
Barbora Fruhvirtova
Laundry Manager
Barbora Fruhvirtova, Laundry Manager at Jumeriah Carlton Tower, commends Royal Jerseys RFID tracking system for enhancing linen quality control and sustainability.
Questions
What services does Royal Jersey Laundry offer?
We provide hotel bedroom linen, towels, spa linen, restaurant linen, chef whites, and dry-cleaning services to Londons luxury hospitality sector.
How does Royal Jersey ensure sustainability?
We use energy-efficient machinery, RFID tracking, and a water recovery plant, reducing our carbon footprint by 1,310 tons annually.
Do you offer emergency laundry services?
While we prioritise scheduled deliveries, our team works around the clock to accommodate urgent requests during operational hours.
How long has Royal Jersey been in business?
We have served the hospitality industry since 1915, making us one of the UKs oldest family-owned laundries.
What areas do you serve?
We primarily serve Londons luxury hotels, including 5-star establishments like Pan Pacific London and The Langham.
