Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Luxury Cleaning Services in London
Casna Group has been delivering exceptional cleaning services for 34 years, specialising in luxury hotels, apartments, and high-footfall venues. Our commitment to excellence is reflected in our 600 trained staff who uphold world-class standards across front-of-house, kitchens, and event spaces. We combine advanced techniques with sustainability, evidenced by our contractual environmental promises.Trusted by 150 hotels and 50 business sectors, our team ensures meticulous care through tailored consultations and 24/7 responsiveness. With accolades from industry leaders like COMO Hotels and The Hippodrome Casino, we prioritise client satisfaction through reliability, innovation, and a workforce trained to exceed expectations.
Services
Front-of-House Cleaning
Housekeeping
Kitchen Cleaning
Natural Stone Restoration
Event Venue Cleaning
Restaurant Cleaning
Stewarding
Health Club & Spa Cleaning
Private Members Clubs
Details
- Year established: 1989
Highlights and features
- We have 34 years of experience in luxury hospitality cleaning.
- Our 600 trained staff ensure consistent, world-class standards.
- We implement a contractual sustainability promise for clients.
- We offer 24/7 responsiveness for emergency and event needs.
- Our tailored consultations address specific client requirements.
What people say
Exceptional standards
Attention to detail
World-class service
Reliable and flexible
Impeccable cleanliness
Services
Front-of-House Cleaning
Casna Group delivers immaculate front-of-house cleaning for luxury hotels and venues, ensuring pristine lobbies, reception areas, and public spaces. Our team uses advanced techniques and eco-friendly products to maintain exceptional hygiene while preserving aesthetics. With 34 years of expertise, we create welcoming environments that enhance guest experiences through meticulous attention to detail.
Natural Stone Restoration
Specialising in marble, granite, and terrazzo surfaces, our stone restoration service employs Italian techniques and state-of-the-art equipment to revive surfaces to their original splendour. We use diamond cutting and crystallisation methods to achieve long-lasting shine without additional investment, ensuring durable, slip-resistant finishes for high-traffic areas.
24/7 Event Cleaning
We manage cleanliness for large-scale events, providing pre-event preparation and post-event deep cleaning. Our flexible teams handle high-pressure scenarios like art fairs with 100+ exhibitors, ensuring seamless transitions and spotless environments. With rapid response capabilities, we address urgent needs while maintaining rigorous hygiene standards throughout the event lifecycle.
Kitchen Hygiene Services
Our kitchen cleaning service ensures compliance with food safety regulations through daily deep cleaning and equipment maintenance. We use food-safe chemicals and steamers to sanitise surfaces, extractors, and appliances, maintaining hygiene in restaurants and hotels. With a perfect record in health inspections, we operate 365 days a year to support uninterrupted culinary operations.
Housekeeping Management
Casna provides managed housekeeping teams for hotels, combining regular cleaning schedules with on-demand services. Our staff are trained in efficiency and guest privacy, ensuring rooms and public areas meet exacting standards. With area manager support and rapid issue resolution, we maintain consistent quality across 150+ hotels and iconic London establishments.
People
Nick Appell
CEO
Founder of Casna Group with 34 years of industry experience, Nick drives strategic vision and operational excellence. His hands-on leadership ensures clients receive world-leading service through a commitment to quality and staff development.
Chris Harman
Finance Director
Chris oversees financial operations, aligning budgets with organisational goals. His expertise in forecasting and cost-efficiency ensures financial transparency and supports Casna's growth through strategic resource allocation.
Anna Mytnik
Head of Group Operations
Anna optimises operational processes with her hospitality sector expertise. Her focus on recruitment and team development ensures efficient service delivery across Casna's diverse client portfolio.
Marian Botez
Business Development Manager
Marian leads business growth initiatives, leveraging his hospitality background to expand Casna's market presence. His strategic partnerships and client-focused approach drive sustained revenue growth.
Questions
What types of venues does Casna Group specialise in cleaning?
We specialise in luxury hotels, restaurants, health clubs, private members clubs, event venues, and high-footfall commercial spaces.
How does Casna ensure sustainability in its cleaning practices?
We have a contractual sustainability promise, using eco-friendly products and methods to minimise environmental impact while maintaining high standards.
Can Casna handle emergency cleaning requests?
Yes, our 24/7 services include rapid response for emergencies and last-minute event requirements across London.
What sets Casna's housekeeping services apart?
Our 600 trained staff combine advanced techniques with meticulous attention to detail, ensuring seamless operations for hotels and hospitality clients.
Do you offer customised cleaning solutions?
Yes, we provide bespoke services through personalised consultations to meet specific client needs and preferences.
