Business Details
19 Years
experience
Your Trusted Ironing & Dry Cleaning Service in Birmingham
Established in 2007, The Creaseline began as a family-run ironing service in Dickens Heath before expanding into a comprehensive cleaning and laundry business serving Birmingham and the West Midlands. Our team of eleven dedicated professionals delivers high-quality ironing, dry cleaning, and domestic/commercial cleaning services, prioritising reliability, trust, and attention to detail. We operate with stringent staff vetting processes, ensuring customer confidence in our personnel, and offer flexible collection/drop-off options to accommodate busy lifestyles.With a 48-hour turnaround for dry cleaning and competitive pricing, we combine modern techniques with personal care to meet diverse client needs. Our commitment to quality is reflected in our repeat custom and word-of-mouth referrals, maintaining a smoke-free, insured environment for all services.
Services
Ironing Services
Dry Cleaning
Domestic Cleaning
Commercial Cleaning
End of Tenancy Cleaning
Details
- Year established: 2007
Highlights and features
- We have over 17 years of experience in laundry and cleaning services.
- Our family-run business personally vets all staff for trustworthiness.
- We guarantee a 48-hour turnaround for dry cleaning services.
- Free collection/delivery within 3 miles for ironing services (5kg minimum).
- We operate with full insurance and a smoke-free environment.
Services
Ironing Services
Our professional ironing service handles garments, linen, and towels with precision, using high-quality equipment to ensure crisp, wrinkle-free results. Customers can opt for drop-off at our Hall Green shop or arrange collection/delivery. We accommodate flexible schedules, from weekly support to one-off services, treating all items with care to extend their lifespan while offering competitive pricing and a 10% discount for new customers.
Dry Cleaning
Specialising in delicate fabrics like silk, wool, and leather, our dry cleaning service removes stubborn stains while preserving garment quality. We offer a 48-hour turnaround, curtain rehang services, and leather/suede restoration. Collection and delivery options are available across Birmingham, with meticulous quality control ensuring garments return in pristine condition using state-of-the-art equipment.
Domestic Cleaning
Tailored domestic cleaning services cover regular maintenance or deep cleans, including end-of-tenancy preparations. Our vetted team provides flexible scheduling, secure key handling, and attention to detail, ensuring homes feel fresh and hygienic. Services extend to bed changing and laundry support, with transparent communication from booking to completion.
Commercial Cleaning
Designed for businesses, our commercial cleaning maintains professional environments with minimal disruption. Services include office sanitisation, carpet care, and post-event tidying, delivered by trained staff who understand workplace hygiene standards. Flexible scheduling outside business hours ensures operational continuity for clients across Birmingham and the West Midlands.
End of Tenancy Cleaning
Comprehensive end-of-tenancy cleaning ensures properties meet landlord requirements, covering kitchens, bathrooms, and hard-to-reach areas. Our team uses deep-cleaning techniques to remove built-up grime, with a focus on achieving deposit return compliance. The service includes final inspections to guarantee satisfaction before tenant handover.
People
Sue Biddulph
Owner
Founder of The Creaseline, Sue Biddulph personally oversees staff vetting and service standards. With over 17 years in the industry, she ensures every client interaction reflects the business's commitment to trust, quality, and reliability through rigorous operational oversight.
Lisa Biddulph
Co-Founder
Co-founder Lisa Biddulph helped establish The Creaseline's reputation for excellence. She focuses on service expansion and customer relations, leveraging her expertise to develop the business's commercial cleaning offerings while maintaining the family-run ethos that defines the company's approach.
Questions
What areas do you serve?
We cover Birmingham and the wider West Midlands region for all our cleaning and laundry services.
Do you offer collection and delivery?
Yes, we provide free collection/delivery within 3 miles (5kg minimum) and charge £1.25 per mile beyond that.
How quickly can you complete dry cleaning?
Our standard turnaround time for dry cleaning is 48 hours using advanced equipment and quality control processes.
Are your staff vetted?
All team members undergo stringent checks, personal referrals, and employer cross-verification to ensure trustworthiness and professionalism.
What payment methods do you accept?
Please contact us directly for current payment options as this information wasn't specified in the provided materials.
