Business Details
Emergency
services
Expert Plumbing Services in London
Established with a commitment to excellence, we are a team of highly skilled tradesmen delivering premium plumbing services across London. Our expertise spans new bathroom and kitchen installations, boiler servicing, and emergency heating repairs, combining technical proficiency with a personal touch. We prioritise transparency, offering free consultations without call-out fees while maintaining full insurance and 12-month guarantees on all work. Our Gas Safe and Worcester Bosch accreditations reflect our adherence to industry standards, supported by 5 million public liability insurance for commercial projects.With a focus on integrity, we treat every property with care, providing clear explanations of required work and using high-quality materials designed to last. Our reputation, built on client referrals and testimonials, underscores our dedication to resolving complex plumbing challenges efficiently while maintaining clean workspaces and exceptional customer service.
Services
Boiler Installations
Bathroom Refurbishments
Emergency Repairs
Power Flushes
Gas Safety Certificates
Highlights and features
- We offer 12-month guarantees on all plumbing work
- Our team holds Gas Safe and Worcester Bosch accreditations
- We provide 10-12 year warranties on Worcester Bosch boilers
- We operate with full transparency and no hidden fees
- Our team carries 5 million public liability insurance
Associations and certifications
- Gas Safe
- Worcester Bosch
What people say
Efficient and prompt service
Professional and thorough
Nothing too much trouble
First-class service
Trustworthy and reliable
Services
Boiler Installations
We specialise in new boiler installations using Worcester Bosch systems with 10-12 year warranties. Our Gas Safe engineers ensure safe, efficient central heating solutions for residential and commercial properties. All installations include comprehensive safety checks and system optimisation for maximum energy efficiency.
Bathroom Refurbishments
Our team delivers complete bathroom transformations including sanitaryware, tiling, and plumbing. We offer design consultations and handle all aspects from old suite removal to final fittings. Recent projects include Victorian-style bathrooms with modern functionality and accessibility adaptations for elderly clients.
Emergency Repairs
We provide urgent response for burst pipes, leaks, and heating failures within M25. Our engineers carry portable heaters for temporary solutions and work late to complete repairs. Emergency call-outs include immediate safety assessments and debris removal to minimise property damage.
Power Flushes
This procedure removes sludge and scale from central heating systems using high-velocity water flow. Recommended for cold radiators or inefficient heating, the process restores system efficiency and extends boiler lifespan. Most flushes complete within 4-6 hours with minimal disruption.
Gas Safety Certificates
We conduct thorough gas appliance inspections and issue Landlord Gas Safety Records. Our engineers test for carbon monoxide leaks, check appliance operation, and document findings for legal compliance. Services include annual certification for rental properties and commercial gas installations.
People
Shaun Overy
Director
With over 15 years' experience, Shaun leads our technical team. He specialises in complex boiler systems and emergency repairs, holding Gas Safe and Worcester Bosch certifications. His approach combines technical expertise with clear communication for residential and commercial clients.
Francesca Overy-Brewer
Director
Francesca manages client relations and project coordination. She ensures smooth execution of bathroom renovations and commercial contracts, maintaining our quality standards. Her background in construction project management supports our commitment to timely, professional service.
Questions
Do you charge for emergency call-outs?
No, we offer free consultations with no call-out fees for all emergency plumbing services within the M25 area.
What boiler brands do you work with?
We specialise in Worcester Bosch systems but can service and repair all major boiler brands across London properties.
Can you help with landlord gas safety checks?
Yes, our Gas Safe engineers provide comprehensive gas safety inspections and issue official Landlord Gas Safety Records.
How quickly can you respond to emergencies?
We aim to arrive within 4 hours for urgent plumbing issues like burst pipes or heating failures across London.
Do you guarantee your work?
All plumbing work carries a 12-month guarantee, with Worcester Bosch boilers covered by 10-12 year warranties.
Can you install renewable heating systems?
Yes, we offer solar thermal and ground source heat pump installations as sustainable alternatives to traditional boilers.
Reviews (3)
Emma M. Watson
Jul 20, 2018
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I originally booked Shaun in 2012 (?) to fit a new boiler in my flat. He was excellent then and continues to be. He has helped me out in emergencies.
Sadie Nathanson-Regan
May 24, 2017
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Shaun is our go to plumber whenever we have issues. He is reliable, speedy and very knowledgable. Would highly recommend him and his team.
Jen Pierce
May 15, 2017
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incredibly reassuring on the phone and the service was outstanding. I had always gone with big corporate companies but through meeting Shaun and his.