Business Details
33 Years
experience
Emergency
services
Expert Carpet & Upholstery Cleaning Services
Established in 1993, Rothwells Carpet Cleaning is a family-run business specialising in comprehensive cleaning solutions for carpets, upholstery, rugs, stone floors, and outdoor surfaces. Our team of highly trained technicians utilises advanced van-mounted hot water extraction systems and eco-friendly products to deliver deep, safe cleaning while prioritising customer satisfaction. As senior members of the National Carpet Cleaners Association, we combine decades of experience with continuous professional development to maintain industry-leading standards.Our commitment to quality is evidenced by our 14-day satisfaction guarantee and 12-month stain protection packages. We operate across Newmarket, Cambridge, and Bury St Edmunds, offering both one-time services and flexible monthly subscription plans tailored to residential and commercial needs.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Stone Floor Restoration
Pressure Washing
Vinyl Floor Cleaning
Leather Cleaning
Stain Protection
Details
- Year established: 1993
Highlights and features
- Family firm established since 1993 with proven expertise
- Senior members of National Carpet Cleaners Association
- 14-day satisfaction guarantee on all services
- Eco-friendly cleaning products safe for homes
- 12-month free stain treatment protection
Associations and certifications
- National Carpet Cleaners Association
What people say
Fantastic results
Great customer service
Highly recommend
Expert technicians
Spotless finishes
Services
Carpet Cleaning
Our van-mounted hot water extraction system delivers industry-leading carpet cleaning with 14-day satisfaction guarantee. Technicians use wool-safe pre-treatments and complete 9-step processes including furniture moving and odour elimination. Stain protection packages include 12 months of free treatments with eco-friendly spotters provided.
Upholstery Cleaning
Specialist upholstery cleaning using hand mitt pre-treatment and hot water extraction. Services include crevice vacuuming, fabric grooming, and accelerated drying. Stain-resistant coatings available with 12-month protection plans and free spotter supplies included in premium packages.
Stone Floor Restoration
Comprehensive stone and tile floor cleaning with polishing and sealing options. Services include sealer removal, resin filling, and terracotta restoration. Approved applicators of leading sealers with AI Business Excellence Awards for East Anglia floor restoration services.
Pressure Washing
High-powered patio and driveway cleaning using commercial-grade equipment. Services include lichen removal, re-sanding, and protective sealing. Smart Seal partnership ensures long-lasting protection against weathering and weed growth.
Rug Cleaning
Specialist rug cleaning in dedicated studio with dusting, submersion washing, and controlled drying. Services include dye fixing, odour elimination, and silk rug care. Free collection/delivery available with 14-day satisfaction guarantee on all treatments.
People
Oliver Campbell
Co-Owner
With over 30 years in the cleaning industry, Oliver co-founded Rothwell's in 1993. He oversees quality control and technician training, ensuring adherence to international cleaning standards while maintaining family business values.
Max Campbell
Co-Owner
Joining the family business in 2005, Max manages daily operations and client relations. He specialises in stone floor restoration and holds multiple industry certifications, ensuring technical excellence across all service areas.
Questions
What areas do Rothwell's Cleaning Services cover?
We operate across Newmarket, Cambridge, Bury St Edmunds, and surrounding East Anglia regions with free local inspections.
Do you offer guarantees on cleaning services?
Yes, we provide a 14-day satisfaction guarantee with free re-cleaning if required, plus 12-month stain protection options.
Can you clean delicate materials like silk rugs?
Our technicians specialise in handling delicate materials including silk rugs using controlled washing and drying processes.
Are your cleaning products pet-friendly?
We use eco-friendly, non-toxic products and offer enzyme/fragrance-free alternatives for allergy-sensitive environments.
How does the monthly subscription service work?
Our subscription includes unlimited carpet cleaning, stain protection, and 20% off other services with no upfront costs.
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