Business Details
50+ Years
experience
Emergency
services
Trusted Septic Tank Services in Worcester
Ellaway Brothers is a family-run business established in the 1970s by brothers Bert and Frank Ellaway. Now managed by Frank's daughter Glynis Postans and her daughter Gemma Postans, we bring over 45 years of expertise in septic tank, cesspool, and sewage treatment plant services. Our licensed operations ensure all waste is discharged to Severn Trent Water Works, and we offer jetting facilities to clear drain blockages. Covering Worcestershire, including Kidderminster, Malvern, and Redditch, we prioritise punctuality, reliability, and customer satisfaction. Our team operates two 2000-gallon tankers, EE11WAY and EE14WAY, designed for accessibility in smaller spaces.With diary contracts available for regular services, we ensure priority scheduling and discounted rates for annual to weekly agreements. Our commitment to transparency is reflected in clear terms, including immediate payment requirements and contract conditions. Emergency call-outs on select weekends underscore our dedication to urgent needs. Customer testimonials consistently highlight our professionalism, efficiency, and the credit our drivers bring to the company.
Services
Septic Tank Pumping
Cesspool Emptying
Sewage Treatment Plant Service
Jetting Service
Diary Contracts
Details
- Year established: 1970
Highlights and features
- We have over 45 years of experience with septic systems.
- Our waste is discharged under licence to Severn Trent Water Works.
- We offer a jetting facility to clear drain blockages.
- We are a family-run business with a local reputation.
- Emergency call-outs are available on selected weekends.
What people say
Friendly and professional service
Prompt and efficient service
Years of reliable service
Excellent service and punctual collections
Great service and timely
Services
Septic Tank Pumping
Our licensed septic tank pumping service ensures safe and compliant waste removal. Using 2000-gallon tankers, we access tight spaces to empty tanks efficiently. Regular annual emptying prevents sludge buildup, avoiding costly soakaway damage and ensuring system longevity.
Cesspool Emptying
We provide thorough cesspool emptying to maintain hygiene and regulatory compliance. Our 2-axle tankers access confined areas, and our licensed discharge process guarantees environmentally responsible waste handling for residential and commercial properties.
Sewage Treatment Plant Service
Licensed servicing of sewage treatment plants ensures optimal performance. We handle waste discharge to Severn Trent Water Works, with jetting available to resolve inlet pipe blockages, maintaining system efficiency and regulatory adherence.
Jetting Service
Our high-pressure jetting service clears drain blockages between properties and soakaways. Available on EE11WAY tanker, this service prevents backups and maintains unimpeded waste flow, enhancing system reliability.
Diary Contracts
Flexible diary contracts offer priority booking for regular septic tank maintenance. Annual to weekly agreements include discounted rates, with terms ensuring timely service and clear cancellation policies for customer peace of mind.
People
Glynis Postans
Director
Glynis Postans has managed Ellaway Brothers since its transition from her father Frank Ellaway. With decades of hands-on experience, she ensures the business maintains its reputation for reliability and customer-focused service.
Gemma Postans
Operations Manager
Gemma Postans, Glynis's daughter, oversees daily operations at Ellaway Brothers. Her role ensures seamless service delivery while upholding the family legacy of professionalism and expertise in septic system management.
Questions
What areas do you cover for septic tank services?
We serve Worcestershire, including Kidderminster, Malvern, Redditch, Evesham, and surrounding areas.
Do you offer emergency septic tank emptying?
Yes, emergency call-outs are available on selected weekends for urgent needs.
How often should I empty my septic tank?
We recommend annual emptying, or every two years maximum, depending on usage and system efficiency.
What payment methods do you accept?
Payment details are discussed upon booking, with invoices requiring settlement within seven days of service.
Are your services licensed and compliant?
Yes, all waste is discharged under licence to Severn Trent Water Works, ensuring regulatory compliance.
Can I schedule regular septic tank maintenance?
Yes, diary contracts are available for weekly to annual services with discounted rates for regular customers.
