Business Details
22 Years
experience
Professional Cleaning Services in Durham
Established in 2004 by Justin and Louise Chilton, Magic Carpets Cleaning operates on core principles of trust, ethics, and integrity. Our team delivers superior, budget-conscious cleaning solutions tailored to client needs, treating every project as if it were our own. We prioritise continuous improvement in methodology, communication, and relationship-building, ensuring exceptional results across carpet, upholstery, office, and commercial cleaning. With a focus on customer satisfaction and employee respect, we maintain 5 million public liability and 10 million employer liability insurance, serving Durham, Newcastle, Gateshead, Sunderland, and Northumberland.Our commitment to eco-friendly practices and industry-leading techniques, such as Shaw Industries-recommended carpet cleaning methods, ensures longevity and hygiene for all surfaces. Client testimonials highlight our reliability, professionalism, and ability to exceed expectations, making us a trusted partner for residential and commercial clients alike.
Services
Carpet Cleaning
Office Cleaning
Commercial Cleaning
Oven Cleaning
Upholstery Cleaning
Driveway Cleaning
General Cleaning
Patios Cleaning
Builders Clean-Up
Monthly Makeover
Details
- Year established: 2004
Highlights and features
- Established in 2004 with a proven track record of reliability
- Eco-friendly, non-caustic cleaning solutions for safety and sustainability
- Fully insured with 5 million public liability coverage
- CRB-checked, professionally trained staff for all cleaning services
- Tailored solutions for residential and commercial clients
What people say
Honest and reliable
Professional and willing
Exceeds expectations
Highly motivated
Maintains highest standards
Services
Carpet Cleaning
Our carpet cleaning uses Shaw Industries-recommended water-based methods with pre-treatment and high-powered extraction. This removes dirt, allergens, and bacteria while preserving fibres. Regular cleaning extends carpet lifespan and improves indoor air quality, restoring a like-new appearance without harmful residues.
Office Cleaning
Tailored office cleaning services maintain hygiene and professionalism in workspaces. Our trained staff use modern equipment for daily or scheduled cleans, accommodating access requirements. Services cover reception areas, stairwells, and workspaces, ensuring compliance with health and safety standards across Durham and the North East.
Oven Cleaning
Eco-friendly oven cleaning removes grease and burnt-on grime from ovens, hobs, and extractors. The non-caustic process takes 1-3 hours, leaving appliances hygienic and ready for immediate use. This service restores functionality and appearance while eliminating odours and health hazards from cooking residues.
Upholstery Cleaning
Professional upholstery cleaning removes contaminants like pollen, smoke, and bacteria embedded in fabrics. Using hot/cold water systems and powerful vacuums, we deodorise, re-texturise, and extend sofa lifespan. Turbo drying ensures minimal disruption while maintaining fabric integrity and appearance.
Driveway Cleaning
High-pressure rotary cleaning at 250bar removes stubborn stains from block paving, concrete, and decking. This water-efficient method eliminates striping, preserves jointing sand, and applies sealers for long-term protection. Ideal for commercial and residential properties seeking durable, aesthetic outdoor surfaces.
People
Justin Chilton
Co-Founder
Co-founded Magic Carpets Cleaning in 2004, bringing over 20 years of industry experience. Committed to ethical practices and customer satisfaction, Justin oversees operational excellence and service quality across all cleaning divisions.
Louise Chilton
Co-Founder
Co-founder with Justin Chilton, Louise manages client relationships and staff training. Her focus on trust and integrity ensures consistent delivery of tailored cleaning solutions, contributing to the company's reputation for reliability and professionalism since 2004.
Questions
What areas do you cover?
We serve Durham, Consett, Stanley, Derwentside, Newcastle, Sunderland, Gateshead, and Northumberland.
Are your cleaning methods eco-friendly?
Yes, we use non-caustic, eco-friendly solutions for oven and upholstery cleaning.
Do you offer one-off cleaning services?
Yes, including post-building cleans, party preparation, and holiday cover with plant watering.
Are your staff CRB checked?
All cleaning staff undergo CRB checks and hold full liability insurance.
How do you handle commercial contracts?
We provide tailored commercial cleaning with flexible scheduling and 24/7 emergency support options.
What insurance coverage do you have?
We maintain 5 million public liability and 10 million employer liability insurance.
