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Business Details
26 Years
experience
Expert Dry Cleaning & Laundry Services in Witney
Established in April 2000, we are a thriving family-run business with over 170 years of combined leadership experience in textile care. Our expertise spans laundry, dry cleaning, and wholesale textiles, serving Oxford Colleges, Country House Hotels, restaurants, and domestic clients from our Witney facility. We prioritise sustainability through energy-efficient machinery, reduced plastic usage, and optimised delivery routes, aligning with the Textile Services Association Climate Change Agreement since 2009. Our team of over 40 skilled professionals delivers exceptional service quality, evidenced by our ROSPA Gold Award for health and safety excellence. We maintain strong global supplier relationships, enabling access to premium textiles and innovative solutions.

Our commitment to mental health support through the Mindful Employer Scheme underscores our dedication to staff welfare. Recent investments include 100,000 in advanced equipment and partnerships with eco-conscious suppliers like WSI. Customer testimonials highlight our reliability, efficiency, and tailored services, including complimentary cleaning for commercial clients. We continuously refine processes to reduce environmental impact while maintaining pristine textile standards. Our leadership team combines decades of industry knowledge with forward-thinking strategies to exceed client expectations.
Services
Dry Cleaning Commercial Laundry Garment Hire Repairs & Alterations Eco-Friendly Solutions Textile Sales Delivery Services
Details
  • Year established: 2000
Highlights and features
  • We have 170+ years of combined leadership experience in textile care.
  • Our sustainability initiatives reduce environmental impact by 25% energy efficiency.
  • We hold the ROSPA Gold Award for health and safety excellence.
  • We operate electric delivery vehicles to support Oxfordshire's zero-emission goals.
  • Our partnership with eco-conscious supplier WSI ensures chemical efficiency.
Associations and certifications
  • Textile Services Association Climate Change Agreement
  • ROSPA Gold Award
  • Mindful Employer Scheme
What people say
Efficient delivery service Excellent stain removal Reliable long-term partner Eco-friendly commitment Professional team
Services
Dry Cleaning
Our dry cleaning service utilises advanced eco-friendly solvents and machinery to remove stubborn stains while preserving fabric integrity. We handle delicate garments, upholstery, and specialty textiles with precision, ensuring longevity and pristine appearance. Clients benefit from our expertise in treating diverse materials, from vintage silks to modern performance fabrics, backed by 170+ years of combined industry knowledge.
Commercial Laundry
Tailored laundry solutions for hotels, restaurants, and corporate clients include bulk processing of linens, uniforms, and workwear. Our streamlined operations guarantee timely delivery, minimising business disruption. We offer customised hygiene protocols and volume discounts, supported by a fleet of 20+ delivery vehicles optimised for Oxfordshire's zero-emission zones.
Garment Hire
We supply chefswear, corporate uniforms, and workwear with embroidery personalisation options. Our rental service includes regular cleaning, repairs, and replacements, reducing clients' maintenance costs. Businesses benefit from consistent branding and hassle-free inventory management, with flexible contracts to accommodate seasonal demand fluctuations.
Repairs & Alterations
Our skilled technicians perform precise garment repairs and alterations, extending clothing lifespan. Services include seam reinforcement, zip replacements, and resizing, using materials matching original construction. Domestic and commercial clients appreciate our attention to detail, ensuring repaired items maintain professional appearance and functionality.
Eco-Friendly Solutions
We implement energy-efficient machinery, chemical auto-dosing systems, and bulk chemical purchasing to reduce environmental impact. Our processes cut water usage by 30% and carbon emissions through route-optimised deliveries. Clients receive detailed sustainability reports, aligning their operations with Oxfordshire County Council's climate goals while maintaining premium textile standards.
People
Mike Robinson
Founder & Director
Mike founded CTS in 2000, leveraging his 30+ years in textile services. He oversees strategic growth and maintains supplier relationships, ensuring service excellence through continuous innovation and sustainability initiatives.
Adrian Malpass
Managing Director
Adrian leads daily operations, focusing on efficiency and client satisfaction. With 25 years in laundry management, he implements cutting-edge technologies and ensures compliance with health and safety standards.
Tom Robinson
Sales & Marketing Director
Tom drives business development, expanding CTS's commercial client base. His expertise in textile marketing has strengthened partnerships with Oxford Colleges and hospitality sectors since joining in 2010.
Christine Robinson
Co-Founder & Director
Christine co-founded CTS, managing HR and sustainability programs. Her leadership in mental health initiatives earned CTS Mindful Employer accreditation, fostering a supportive workplace culture.
James Robinson
Engineering & Operations Director
James oversees technical operations, implementing energy-efficient machinery and process optimisations. His engineering background ensures CTS maintains industry-leading standards in equipment performance and environmental compliance.
Questions
What commercial laundry services do you offer?
We provide bulk laundry processing for hotels, restaurants, and businesses, including linen, uniform cleaning, and garment hire with embroidery personalisation.
How do you ensure sustainability?
We use energy-efficient machinery, route-optimised deliveries, and chemical auto-dosing systems, reducing water usage by 30% and carbon emissions.
Do you offer domestic laundry services?
Yes, we serve households with clothing, bedding, and curtain cleaning, using eco-friendly methods to preserve fabric quality.
What are your opening hours?
We operate Monday to Friday 8:30am–4:30pm and Saturday 8:30am–11:30am for collections and drop-offs.
Can you repair garments?
Our skilled technicians perform alterations, seam repairs, and zip replacements to extend clothing lifespan.
Are you certified for environmental standards?
We participate in the Textile Services Association Climate Change Agreement and hold a ROSPA Gold Award for safety excellence.
Reviews (1)
Nigel Oakes
Dec 12, 2023 Report
AMAZING LAUNDRY. I don't normally write reviews, but I am so impressed with this laundry that I felt that I had to tell someone. I have used many named laundry services from the high street and the in-store drop off ones and I have found them all to be expensive and not particulary good. (For specialist items, they are usually hopeless). So I wasn't expecting too much when I started using Country Textile Services (CTS).

They are not in the high street, they are in an industrial unit in Witney, which means that you can park and they have much more space for running their business. I delivered a fairy large load of shirts, trousers, sheets and a couple of jackets, and nervously waited to see what the result would be the following week. I was amazed. Everything had been cleaned beautifully (special attention had been given to stains), everything was wrapped up or on hangers and in covers.

And it was literally half the price of the high street shops. I carried the three loads to my car and only was charged a 2 digit sum. (Honestly in Johnson's this would have been a 150 bill). I have now been with CTS for a few months and each week it seems to get better. This week, they rang me up to discuss a particular stain on a blouse for my wife, as they didn't want to damage the blouse by being overly drastic with the stain.

But as usual, the result was perfect, the blouse looked as if it was new and the stain was completely gone (and the price was unbelievably low). I know this review must seem like over-enthusiastic hysteria, but in the current climate, where everything seems so expensive and workmanship seems to have fallen to an all time low, it is such a genuine pleasure for me to go once a week to collect my laundry and to know that it will be professionally cleaned with extra care, packaged and handed over with a smile...all for roughly half of what it would cost in the high street. Thank God there are still some businesses who want to deliver excellence at a fair price. I cannot recommend CTS highly enough.