Hainault Home Improvements is a family owned business established in 1989, Specialising in High Quality Home Improvements. We are a well known respected local company with showrooms located in Hainault and Chigwell in Essex. We only offer top quality products and workmanship with a professional, friendly service. All covered by a 10 year insurance backed warranty giving all our customers a further peace of mind.
We supply and fit a fantastic choice of FD30 Fire Doors which are capable of withstanding fire and smoke for 30 minutes. When integrated in the rooms in your house that are most susceptible to fire you can rest assured that they will protect any possessions you have inside them from potential fire damage. Their installation will also provide firefighters with extra time to put out the fire and rescue anyone inside the building. If a fire unexpectedly broke out in your home the presence of a fire door inside the property will enable you to make a swift and safe exit.
A French or Patio Sliding Door manufactured from REHAU profile is a charming addition to any home or conservatory. The extensive opening allows unrestricted access to your home as well as maximum ventilation and practical entry into your garden or patio. Offering all the benefits of modern uPVC including noise reduction, low maintenance, safety and security and energy efficiency, the REHAU French Door is available as open-in and open-out styles and with equal or non-equal split panes. With additional features such as decorative glass and Georgian bars french doors can be tailored to your specific requirements.
Vertical sliding box sash windows offer slim sight lines, a large glass area, a wide range of design options and flexible solutions for period properties or new build. This window style originated in the 17th century and continues to offer elegant glazed opening solutions with optimum ventilation and practicality guaranteed. The Classic Box Sash is modern, secure, virtually maintenance free and manufactured from high impact, durable uPVC. The thermal properties of uPVC are excellent and these windows can be supplied in a wide range of finishes.
We specialise designing and building of extensions, loft conversions, garage conversion and orangeries in Essex and surrounding areas. We can offer you a free quotation in which our house designer and surveyor will attend and explain the process. We will take measurements and photographs to aid in generating an accurate quotation. In most cases, our customers want us to manage every aspect of their new extension. They want us to handle putting the foundation in to painting the internal walls once completed.
REHAU was founded in Germany in 1948 and first entered the UK market in 1962 - in fact we have just celebrated our 50th year in business in the UK. Today we are a truly global company, established in 170 countries and with more than 15,000 employees. As a privately owned company we bring the guarantee of stability and continuity to the market. REHAU were one of the first companies to produce and sell uPVC window and door systems in the UK and today all of our windows and doors systems are produced in our state of art manufacturing plant in North Wales - bringing together the best in German design with UK manufacture.
Oct 06, 2022
When I originally ordered my door from HHI (Hainault Home Improvements) I was expecting a door with two side windows and a top box, I expected the two side to line up with the windows in the top box, that’s what the on online design showed and also what the surveyor from HHI clearly drew in the Door Survey Form (this is clear in the attached photos).
When the door was first installed on the surface it all looked nice, however on closer inspection I found that the door was leaning forward and as a consquence when it was open it would swing itself shut.
In addition to this, the top window boxes did not line up with the below windows as per the HHI Online Design and Door Survey Form.
My wife and I had a lot of trouble opening the door, this was reported to HHI and a locksmith attended and advised that the wrong size cylinder was installed.
After a number of emails and calls to HHI they agreed to refit the door straight and replace the lock as well as fix the top window box so it would be inline with the windows below.
After the refit, the door is now straight but the top box is arguably worse than the first one. Not only is the glass still out of line with the side windows, the overall width is shorter than the width of the door leaving a 15mm gap on one side. HHI now claim that the door cylinder is the correct size.
The whole experience was very stressful and the General Manager Dean Starr handled this disgracefully, I went to visit Dean to try to understand why he thought I was being unreasonable and was told ‘“I expected to much, it’s only a £700 door” despite the fact I paid over £2000 for the door! At one point Dean even used the term “people like me” I asked Dean to explain him what he meant by that and he bumbled a load of nonsense and again said I expecting to much. With all the will in the world I could not seem to reason with this ignorant man and he point blank refused to correct the door. I have since been quoted from another company £350 to put right HHI shoddy mistakes. I seems very unfair that I have to do this as I bought the door in good faith and I find it difficult to believe any reasonable person could think this is acceptable.
To be clear I was not unhappy with fitters, after all they could only fit what they were given, I would’ve appreciated the door being hung straight initially. I understand why it was fitted that way, however it was not discussed with me and I was never given the option of the door being hung straight or in line with the brick work at the time of fitting. The biggest disappointment was the poor attitude and attention to detail from the service department.
In summary this genuinely has been the worst customer service I have ever had to deal with and I pity anyone who has the misfortune to deal with this inadequate company, frankly the service I received was shameful!
Apr 30, 2022
Got my windows and doors from this company very recently and the quality of these products provided was outstanding, I really got what I paid for. Hainault was much better on price than most the companies whom quoted and I cannot fault at all !
The Team was a huge help from point of enquiry to end of fitting. Very informational and guided me top to bottom.
The Fitters was clean & tidy, very professional and gave me tips to help ensure I keep the products in top shape for a long lasting time.
I highly recommend Hainault Home Improvements and will endeavour to use them again in my next home and ofcourse to the family.
Jan 13, 2021
My husband and I had a new front door fitted today with your company. Harry the installer was polite, professional, and did an amazing top quality job. We are so happy with the service we've received and would highly recommend Hainault Home Improvements.
Very happy with the professional competivly priced job done on the installation of my new front door and sidelights, looks fantastic, thank you.
Really pleased with my extension and kitchen that Hainault Home Improvements have done. Professional, clean & tidy workers. Would highly recommend. As.
Peering over the garden fence, we saw that a recently arrived neighbour had had a conservatory built-- something my wife had been chasing for ages.
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