Business Details
29 Years
experience
Emergency
services
Expert Window and Door Installations in Romford
Established in 1997, New Image Home is a family-run business dedicated to delivering premium glazing solutions across London, Essex, and South East London. As a FENSA-registered company, we prioritise compliance with building regulations while offering a comprehensive range of products including windows, composite doors, conservatories, and cladding. Our commitment to quality is underscored by a 10-year guarantee on all installations and the use of market-leading materials such as Kommerling OV Gold 70mm window systems and Solidor composite doors. We specialise in enhancing home security with features like multi-point locks and ultra-high-quality components designed for durability.Our team of experienced professionals ensures every project, from residential to commercial, is completed with minimal disruption and maximum attention to detail. Customer satisfaction remains our priority, reflected in our transparent approach, absence of high-pressure sales tactics, and a proven track record of thousands of satisfied homeowners. Emergency repair services and a dedicated locksmith division further demonstrate our versatility in addressing diverse client needs.
Services
Windows
Composite Doors
Bi-Folding Doors
Conservatories
Cladding
Locksmith Services
Skylights
Repairs
FENSA Registration
24/7 Emergency Services
Details
- Year established: 1997
Highlights and features
- Family-run since 1997 with a proven track record in home improvements
- FENSA-registered for compliance with building regulations
- 10-year guarantee on all installations
- Uses market-leading materials like Kommerling OV Gold windows
- 24/7 emergency repair service available
Associations and certifications
- FENSA
What people say
Outstanding value for money
Professional and tidy job
Highly recommend
Second to none service
Minimal mess
Services
Composite Doors
Our Solidor composite doors feature a 48mm timber core and Ultion locks, offering the UK's most secure entrance solution. Designed for durability and thermal efficiency, these doors reduce draughts and noise while enhancing kerb appeal. Installation includes tailored fitting to ensure long-term performance.
Windows
We install Kommerling OV Gold 70mm windows with enhanced security features, including BS7950 compliance and multi-point locking systems. These energy-efficient units reduce heat loss and come with a 10-year guarantee, ensuring lasting value for homeowners.
Conservatories
Custom-built conservatories transform living spaces with natural light and modern design. Our installations use durable uPVC frameworks and thermally efficient glazing, completed with minimal disruption and a focus on structural integrity.
Cladding
Specialist uPVC cladding services enhance property aesthetics while providing weather-resistant protection. We offer a range of finishes to suit various architectural styles, backed by expert installation and a 10-year product guarantee.
Emergency Repairs
Our 24/7 emergency team addresses urgent issues like broken glass or lock failures. With a standard charge of 75 plus VAT, we provide rapid response and temporary solutions to restore security and functionality promptly.
People
Mark Anderson
Director
With over two decades of experience, Mark oversees operations at New Image Home, ensuring adherence to quality standards and customer satisfaction. His leadership drives the company's commitment to excellence in home improvements.
Brett Anderson
Operations Manager
Brett manages day-to-day activities, focusing on efficient project delivery and client communication. His expertise in glazing solutions ensures clients receive informed advice and seamless installations.
Kim Anderson
Accounts
Kim handles financial operations, maintaining transparency and competitive pricing. Her role ensures smooth transactions and supports the company's no-hidden-fees policy.
Paul Bore
Head Surveyor
Paul conducts detailed property assessments to tailor installations to individual needs. His technical knowledge guarantees precise measurements and optimal product fit.
Doug Clarke
Installations Manager
Doug leads the installation team, prioritising safety and craftsmanship. With years of field experience, he ensures every project meets the company's high standards for quality and durability.
Questions
What areas do you serve?
We operate across London, South East London, and Essex, providing installations and emergency services to residential and commercial clients.
Are your products FENSA-compliant?
Yes, as a FENSA-registered company, all our window and door installations meet current building regulations and thermal performance standards.
Do you offer guarantees?
All installations come with a 10-year guarantee, covering both materials and workmanship for long-term peace of mind.
Can you handle emergency repairs?
Our 24/7 emergency service addresses urgent issues like broken glass or lock failures, with a standard call-out charge of £75 plus VAT.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms are discussed during the quotation process.
How do you ensure installation quality?
We use CNC-controlled machinery for precise fabrication and employ experienced installers who follow strict quality control procedures during every project.
