Business Details
17 Years
experience
Your Trusted Partner for Home Improvements in Newcastle upon Tyne
RLM Windows is a family-run business established in 2009, serving homeowners across the North East of England. Our reputation is built on trust, reliability, and superior craftsmanship, with over 15 years of experience in the home improvement industry. We specialise in bespoke energy-efficient windows, composite doors, conservatories, and related installations, combining traditional values with modern innovation. Our team of skilled professionals prioritises honest advice, fair pricing, and exceptional workmanship, ensuring every project meets the highest standards. As a FENSA-registered company, we offer a comprehensive 10-year guarantee, reflecting our confidence in the durability and quality of our products.Our showroom in Newcastle upon Tyne showcases our full range, allowing customers to explore options in a relaxed environment. With a commitment to customer satisfaction, we guide clients from initial consultation to final installation, ensuring a stress-free experience. Our positive reviews, including 5-star ratings on Google and Checkatrade, attest to our dedication to excellence. We pride ourselves on being one of the regions most trusted glazing installers, with a focus on sustainability and British-manufactured products. By avoiding subcontractors and salesmen, we maintain direct control over quality and service, ensuring every home improvement project receives the care and attention it deserves.
Services
Casement Windows
Flush Sash Windows
Composite Doors
Bi-fold Doors
Conservatory Roofs
Roof Lanterns
Garage Conversions
Integral Blinds
UPVC Windows
Aluminium Windows
Details
- Year established: 2009
Highlights and features
- We have over 15 years of experience in the home improvement industry.
- We use only the finest materials, ensuring long-lasting and reliable solutions.
- We offer a comprehensive 10-year insurance-backed guarantee.
- We provide fast and efficient service with no pressure sales.
- We are a family-run business with local expertise in the North East.
Associations and certifications
- FENSA
What people say
Polite, professional team
Excellent customer service
High-quality products
Timely installations
10-year guarantee
Services
Composite Doors
Our composite doors combine strength, durability, and security with a range of traditional and contemporary designs. Each door is bespoke-made to measure, featuring energy-efficient insulation and a 10-year guarantee. Ideal for enhancing home security and aesthetics, they are crafted from high-quality materials to ensure long-term performance and minimal maintenance.
Bi-fold Doors
Aluminium bi-fold doors offer sleek, slimline profiles that maximise natural light and create seamless indoor-outdoor living spaces. Customisable in various finishes and configurations, they provide modern functionality and thermal efficiency. Perfect for transforming conservatories or extending living areas with a contemporary touch.
Conservatory Roofs
Guardian warm roofs replace traditional glass or polycarbonate conservatory roofs with insulated, lightweight systems for year-round usability. These high-performance roofs improve thermal efficiency, reduce noise, and enhance aesthetics, turning underused spaces into comfortable, functional rooms without compromising on style.
Flush Sash Windows
Flush sash windows mimic the elegance of traditional timber designs with modern UPVC materials for low maintenance and durability. Their streamlined appearance suits period and contemporary properties alike, offering enhanced energy efficiency and sound insulation while preserving architectural authenticity.
Roof Lanterns
Korniche roof lanterns add a striking architectural feature to homes, flooding interiors with natural light. Combining sleek modern design with traditional elements, they are ideal for kitchens, extensions, or atriums, providing both aesthetic appeal and improved thermal performance through double-glazed units.
People
Ricky
Managing Director
Ricky founded RLM Windows with a vision to deliver quality glazing solutions through honest advice and exceptional service. With over 15 years in the industry, he leads the team with a focus on customer satisfaction and innovation.
David
Operations Manager
David oversees installations and ensures every project meets RLMs high standards. His expertise in glazing systems and commitment to quality control guarantee reliable, durable solutions tailored to client needs.
Karl
Senior Installer
Karl brings extensive hands-on experience in window and door fitting, ensuring precise installations with minimal disruption. His attention to detail and professionalism reflect RLMs dedication to excellence in every project.
Ritchie
Installer
Ritchie specialises in conservatory and roof installations, combining technical skill with a friendly approach. He ensures clients understand the process while delivering efficient, high-quality workmanship on every job.
Ryan
Surveyor
Ryan conducts detailed technical assessments to ensure perfect product fit and functionality. His expertise in measurements and client communication helps streamline the installation process for a seamless customer experience.
Questions
What services does RLM Windows & Doors offer?
We specialise in bespoke windows, composite doors, bi-fold doors, conservatory roofs, roof lanterns, and garage conversions, all installed with a 10-year guarantee.
Are your products energy-efficient?
Yes, our windows and doors feature energy-rated glass units with argon gas for superior thermal efficiency, reducing heating costs and environmental impact.
Do you provide guarantees for your installations?
All installations come with a comprehensive 10-year insurance-backed guarantee, ensuring long-term reliability and customer peace of mind.
Can I design my own door?
Yes, our online door designer allows you to customise style, colour, glass, and hardware options for a tailored entrance to suit your home.
How long does a typical installation take?
Most window and door installations are completed within 1-2 days, with larger projects like conservatories taking 3-5 days, depending on complexity.
Are you a local, family-run business?
Yes, we’re a family-run business based in Newcastle upon Tyne, serving the North East since 2009, with a focus on personal service and community trust.
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Reviews (3)
Jonathan Denton
Jul 26, 2018
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Brilliant service. From quote to fitting was excellent- no pushy sales just helpful advice and left with the price. Had a new door and side windows installed and the workmanship is so impressive and the fitters were so helpful and friendly. Can't recommend RLM enough - so much so they are also doing additional work for us.
Terri Anne Atkinson
Jul 06, 2018
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We would highly recommend RLM. They fitted a guardian roof to our gable end conservatory to make it into a more useable space. The team were lovely & did a great job. We're really pleased with the result.
Michelle Slee
May 10, 2016
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Carl and David have fitted new patio doors to our dining room/ conservatory today and I couldn't be happier. The lads have done a brilliant job. They were efficient, friendly and even tidied up after themselves. We weren't looking for necessarily the cheapest job, we were looking for the best but you happened to be both anyway. Will definitely use again and will certainly recommend to anyone. Fantastic job. The doors are really fab and have changed our home already! Thank you so much!
