Business Details
49 Years
experience
Expert Home Improvement Solutions in Sussex
Established in 1977, Insulation Services has built a reputation for delivering high-quality home improvement solutions across Sussex and Kent. As a family-run business, we combine over 45 years of industry experience with a commitment to customer satisfaction, offering tailored services in windows, doors, conservatories, and roofline installations. Our team of skilled professionals works closely with clients to ensure every project meets exact specifications, using premium materials from trusted suppliers.Backed by FENSA and Checkatrade accreditations, we provide comprehensive guarantees on all installations, reflecting our confidence in workmanship and adherence to regulatory standards. With a showroom showcasing our full product range, we offer free consultations and fixed-price quotations, ensuring transparency and value for money. Our dedication to excellence has earned us a 9.9/10 rating on Checkatrade, with over 640 verified reviews attesting to our reliability and service quality.
Services
Windows Installation
Doors Supply
Conservatory Building
Roofline Replacement
Sealed Unit Repairs
Details
- Year established: 1977
Highlights and features
- Family-run business with 48 years of local expertise
- FENSA-certified installers ensuring regulatory compliance
- Checkatrade Gold Member with 9.9/10 customer rating
- 10-year guarantees on all installation work
- Free consultations with fixed-price quotations
Associations and certifications
- FENSA
- Checkatrade
What people say
Polite and tidy fitters
Competitive pricing
Excellent customer service
High-quality installations
Prompt efficient work
Services
Windows Installation
We supply and install energy-efficient windows in PVCu, aluminium, and hardwood. Our double and triple-glazed units reduce heat loss while offering security and noise reduction. Customers can choose from various styles including sash, casement, and tilt-and-turn with custom colour options and integral blinds. All installations comply with building regulations and come with comprehensive guarantees.
Doors Supply
Our range includes GRP composite, PVCu, hardwood, and aluminium doors with customisable features. Fire-rated options and garage doors ensure security and durability. Integral blinds and decorative glass options enhance aesthetics while maintaining functionality. All products meet UK safety standards and come with long-term warranties.
Conservatory Building
We design and construct bespoke conservatories, orangeries, and all-season rooms. Services include foundations, brickwork, roofing, and electrics for complete spaces. Available in PVC, wood, or aluminium with glass or warm roofs, our solutions maximise natural light while ensuring year-round usability and thermal efficiency.
Roofline Replacement
We replace fascias, soffits, and guttering with durable PVC or fibre cement materials. Our installations prevent water damage while enhancing property aesthetics. Vented soffits and high-capacity gutters ensure proper drainage, protecting homes from damp and structural issues through professional roofline maintenance.
Sealed Unit Repairs
We repair broken or damaged double/triple-glazed units, restoring thermal efficiency and security. Services include replacing door panels, installing cat flaps, and fixing hinges or locks. Our repairs extend window lifespan while maintaining energy efficiency and compliance with building standards.
People
Stephen Cottingham
Director
Stephen has worked in the business since leaving school, progressing from installer to showroom consultant and designer. He specialises in conservatory design and customer consultation, ensuring tailored solutions that meet individual needs while maintaining the company's high standards.
Mark Venn
Surveyor
Mark transitioned from installation work to become the company's surveyor and repair specialist. With decades of hands-on experience, he ensures accurate measurements and quality control for all projects, combining technical expertise with customer-focused service delivery.
Rosemary Cottingham
Office Manager
Rosemary manages the company's administrative operations, overseeing day-to-day office functions and supporting field teams. Her organisational skills ensure smooth project coordination and timely communication between clients and installers.
Questions
What home improvement services do you offer?
We specialise in windows, doors, conservatories, roofline installations, and glazing repairs across Sussex and Kent.
Are you FENSA-certified installers?
Yes, we are FENSA-approved for window and door replacements, ensuring compliance with building regulations and energy efficiency standards.
Do you provide free consultations?
Yes, we offer free showroom consultations with fixed-price quotations and no obligation to proceed.
What areas do you serve?
We operate throughout Sussex and Kent, with a showroom in Crowborough serving local and surrounding communities.
How long is your work guaranteed?
All installations come with a minimum 10-year guarantee, reflecting our confidence in product quality and workmanship.
Can you replace conservatory roofs?
Yes, we offer complete conservatory roof replacements including glass, warm roofs, and polycarbonate options.
